Avis Villa Mare - 4 Mins to Beach

First impressions matter, and that’s why we take great pride in the cleanliness of our homes. Thanks for leaving a fantastic review and we would love to have you stay with us again sometime.

Thank you so much for taking the time to leave a review. We’re thrilled that you had a pleasant stay, and we can’t wait for the next holiday that brings you back.

Hi Yuri, you stayed 1 night at this property so we are surprised by the many paragraphs you've written here! Villa Mare is a top quality, new property and we've never had less than a 4 star review. There are a number of untruths in your review which I will set straight. Firstly thousands of guests sign our rental agreement without complaint. It is there to protect our properties and our neighbours. It is clearly advertised on Homeaway that you have to sign it. If you don't want to sign it we cancel your stay and refund your money no questions asked. The bond is a standard charge and is clearly displayed when you pay via Homeaway. None of our guests have ever had an issue putting a bin out to the road - this is common courtesy. Either way it was not bin night when you stayed so you didn't have to do this so we're not sure why you are complaining about it. We rarely ever deduct from bonds - they are there to ensure the property is looked after by guests. You contacted us at 11pm when our office was closed and we responded to you immediately upon our office opening at 10am the next day. We advised that we would check on the hot water - we did that and found no issues. We have an emergency response option on our phone system that you could have called but chose not to. Yes we do charge an extra $40 per bed if more beds are used than the number of guests - we rarely ever have to do this as most guests are thankfully honest. We do not charge fees for phone calls to customer service - this is ridiculous and our rental agreement states nothing of the sort. We would suggest you think carefully about staying in a holiday home again as it appears that the experience is unsuited to your levels of expectations.

Hi Jonathan, thank you for that awesome review. We are so glad that you loved the place, we worked really hard to offer the best stay you could ever experience. We are so happy to see that reflected on your last visit, hope to have you back again soon.

Hi Lara, Thank you for choosing Villa Mare and for taking the time to write a review, We are so glad to hear that you enjoyed your stay. We aim to provide a truly unique experience and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to Villa Mare in the future.

5. Thank you very much for your candid review of your recent stay at Villa Mare. Your feedback is extremely valuable to us as we strive to improve with each and every stay. Hope you can stay with us again soon.

Thank you very much for your review. We are sorry to hear that you weren’t fully satisfied with your stay. We take guest feedback very seriously and have raised your concerns with the property owner. We will seek to implement improvements based on your feedback. Thank-you for taking the time to let us know about these issues.

Hi Allana, Thank you for your positive comments. We're glad to hear that you enjoyed your stay at Villa Mare. Looking forward to welcoming you back soon.

Hi Seo Jeong, We're glad to hear that you enjoyed your stay with us and that you would recommend our property to other guests . We hope to welcome you back to Villa Mare in the near future.