Note fondée sur 34 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Cozy Cottage
Publié le 20 août 2024 sur HomeAwayWe really enjoyed the river access and hot tub. The size of the cottage was very comfortable for our family. The road noise was loud at times but unavoidable due to the location.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Milota, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We're glad to hear that the home suited your needs. The convenient location does also bring some added noise, and we apologize for any disruption this caused during your visit. We hope to have the opportunity to better impress you in the future!
par un voyageur
Publié le 10 août 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
28 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback with us. Our goal is to continuously improve and provide the best possible experience for all of our guests, and your input is invaluable in helping us achieve that goal. If you would be open to discussing your feedback further, please feel free to reach out to us directly. Thanks again, we hope to have the opportunity to welcome you back and exceed your expectations in the future.
par un voyageur
Publié le 10 août 2024 sur HomeAway
par un voyageur
Great out of the way riverfront cabin
Publié le 9 juill. 2024 sur HomeAwayWe really enjoyed our stay. Be sure to bring what you need, because the closest store is in Silva. The information about GPS not being correct was not true. The grill needs new burners, but cooked brats just fine. There are loose deck boards and the steps to the hot tub need repairs. The hot tub was awesome! The place was very clean! Bring ice, too! The Wi-Fi information sent to use was not correct. The correct information was found in the house.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback, Tim. We are so glad that you had a wonderful time at our beautiful home. We appreciate you letting us know there is room for improvement, and we will pass your comments on to our local operations manager for consideration. We hope to have another chance to impress you in the future.
par un voyageur
Peaceful
Publié le 17 mai 2024 sur HomeAwayThe house was great. A great location. Easy access to the property. The area was very quiet and very peaceful. I would most definitely recommend this property.
par un voyageur
Riverfront cabin with hot tub
Publié le 3 avr. 2024 sur HomeAwayRough trip for our family. Hoping your family has a better stay.
Commentaires de Gestion de l’hôtel
18 avr. 2024 par VrboOwner, Gestion de l’hôtel
We sincerely apologize for the disappointment and frustrations that you have experienced during your stay with us. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if there are lapses during your stay.
par un voyageur
Nice weekend getaway
Publié le 28 déc. 2023 sur HomeAwayEnjoyed the house. Zero cell service but WiFi was good, cute house. Unfortunately, did not have time to use the hot tub, but we did check it out and it was clean and warm.
My only issue was the well water. It is stinky, but common for that area. Just take bottled water.
Commentaires de Gestion de l’hôtel
29 déc. 2023 par VrboOwner, Gestion de l’hôtel
Ashley, thank you for sharing your experience, we're pleased you enjoyed our home and had a nice getaway! That said, we apologize for the issues you encountered and we appreciate your feedback as an opportunity to improve. We enjoyed having you as our guest and we hope to host you again.
par un voyageur
Nice private spot on the river
Publié le 23 nov. 2023 sur HomeAwayLoved the private river access, gas fireplace, and close proximity to Cullowhee where we toured Western Carolina University.
par un voyageur
Very loud traffic construction starting at 7 am
Publié le 6 nov. 2023 sur HomeAwayVery noisy road construction and just traffic noise. Outdoor area dirty and broken furniture. Hot tub did not work. Steps leading to outdoor fire pit very dangerous Inside is beautiful.
Commentaires de Gestion de l’hôtel
10 nov. 2023 par VrboOwner, Gestion de l’hôtel
We are disheartened to read that you experienced issues that kept you from enjoying your stay. We apologize for the noise disruption you encountered and for any areas you felt could use some TLC. Our local manager noted that a road across the river is undergoing a widening project but this should be completed soon. Additionally, they have scheduled maintenance to check the furniture and noted that the hot tub panel had frozen but it working properly now. The steps leading to the firepit are in good shape and we apologize if they were covered with leaves, which happens this time of year. We hope to have the opportunity to better impress you in the future and provide an amazing vacation experience.
par un voyageur
The Staffords
Publié le 25 oct. 2023 sur HomeAwayHad a wonderful stay hoping to return soon. Need to replace some light bulbs and keep some on hand.
