Note fondée sur 141 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
62 % des clients le recommandent
4,4 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 1 oct. 2024 sur Hotels
I would stay again, but in a different room. Ours was at the very top of the stars. No elevator. Part of me wonders if it was because we booked through this site as we saw no one else there. The floor was very squeaky with a nailhead sticking out where my husband stepped out of bed. Curiously there were no tissues, or glasses for water to brush teeth. There is no staff on site, although a number is available to call. It was very clean and quiet, in a residential neighborhood. Coffee is available in the lobby.
1 sur 5
par un voyageur

Publié le 29 sept. 2024 sur Expedia
I’m not sure where to begin with this review. I was expecting an older inn in a small town with lots of character. What we got was anything but, and we were extremely disappointed. The description of the inn is so misleading. Nowhere does it say that the bathrooms are separate from the actual rooms. I’ve stayed at bed and breakfast inns before and this is always clearly stated. This was not marketed as a b&b or anything similar, so after a long car ride to Cumberland, it was completely unexpected. It is marketed as an inn and spa, however no information was ever given about where the spa is located, how to get any of the services, and if it was even available. There was no free water in the rooms as stated. And thank goodness we are able to navigate stairs. No one with a disability or a hard time with stairs could stay here with the several flights you might have to take. The thermostat in the inn was set at 66 degrees and was absolutely freezing. The thermostat is located outside the rooms, so I guess affects all the guest rooms. I actually turned it up once because I was so cold, but it ended back at 66. This made it even more uncomfortable to have to walk down the hall to where the restroom was. The plumbing was terrible and we were always afraid to use the toilet. No water pressure and shower was lukewarm. No hand towels were provided, the hand soap container was empty, and there were no tissues. All of these things together truly led to a very unpleasant experience.
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 22 sept. 2024 sur Hotels
5 sur 5
par un voyageur de Webster

Publié le 14 sept. 2024 sur Expedia
Really enjoyed our stay at the Cumberland Inn and Spa. Safe, clean, comfortable, and restful. Really interesting building. We took advantage of and really appreciated the garage parking for our dusty bikes. One thing that could make it easier for people with loaded bikes is a ramp instead of the three stairs down into the garage.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 5 sept. 2024 sur Hotels
5 sur 5
par un voyageur

Publié le 1 sept. 2024 sur Expedia
It was very cute for a nice little get away. The only down side was there was not a refrigerator in the room to keep drinks cold. Also breakfast would have been nice. Absolutely gorgeous and will definitely stay again!
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 18 août 2024 sur Hotels
2 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 17 août 2024 sur Expedia
5 sur 5
par un voyageur

Publié le 13 août 2024 sur Expedia
What. A. Gem. Such a unique facility! This felt more like a cozy studio apartment (without a kitchen) in a quaint, old building than it did a "hotel." The expansive facility has lots of nooks and crannies with a few common sitting areas to relax in. It's just a minute off the expressway and easily accessible to the downtown area as well as the C&O Canal trail for a walk or run. Highly recommend.
5 sur 5
par un voyageur

Publié le 5 août 2024 sur Expedia
What a relief to arrive at the Cumberland Inn and Spa after running 140 miles from Pittsburgh. The room was spacious, comfortable, and clean. The bed was terrific! We would definitely stay here again!