Note fondée sur 611 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 oct. 2024
Bathroom shower was a mess, Shower doors were hard to more and leaked water all over the floor.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Manager, Gestion de l’hôtel
Hello Anthony V. San, We apologize for any inconvenience you may have experienced during your stay. Your feedback is valuable, and we will address this matter promptly to ensure a more pleasant experience for our future guests.
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Hello Eduardo Luis, We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to us directly so we can address any concerns you may have. We strive to ensure all our guests have a pleasant stay with us.
par un voyageur
Publié le 18 août 2024 sur Expedia
Everything you expect done right
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello William,We appreciate your positive feedback and are delighted to hear that we met your expectations. Our team strives to ensure every guest has a seamless experience. Your satisfaction is our priority, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 17 août 2024 sur Expedia
Convenient to eating and travel connections.
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello robert,We're delighted to hear you found our location convenient for dining and getting around. Your feedback is important to us as we aim to provide a seamless experience for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
par un voyageur
Publié le 17 août 2024 sur Expedia
I accidentally left and expensive pair of workout shorts and shirt hanging in the closet running to a court date. I called several hours later and a man told me that he would check, and get back to me which he did not. I drove there for them to tell me that they were nowhere to be found. So whatever employee at Comfort Inn and Suites at 905 Buford Rd stole them, I hope you’re allergic to that material. Do better Comfort Suites, as a business traveler II will NEVER stay at any of your properties again
Commentaires de Gestion de l’hôtel
19 août 2024 par Manager, Gestion de l’hôtel
Hello Vincent J, We are sorry to hear about the lost items you mentioned. Our team takes all guest feedback seriously and strives to provide a comfortable stay for everyone. If you have any further concerns, please feel free to reach out to management for assistance.
par un voyageur
Publié le 15 août 2024 sur Expedia
Very clean.
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello John,Thank you for recognizing our commitment to cleanliness during your stay. We appreciate your feedback and hope to welcome you back again in the future.
par un voyageur
Publié le 14 août 2024 sur Expedia
Good, except breakfast.
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Amal,We appreciate your feedback on your recent stay. Your comments about breakfast will be shared with our team for further consideration and improvements. If you have any other concerns, please feel free to reach out to our management team directly.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Manager, Gestion de l’hôtel
Hello Rick, We appreciate you choosing to stay with us and we hope you had a pleasant experience overall. If there were any aspects that did not meet your expectations, please feel free to contact us directly so we can address them accordingly. We value your feedback and strive to make improvements for all our guests.
par un voyageur
Publié le 3 août 2024 sur Expedia
the tv wasn’t working and i went to the front desk and told the guy working and he said he was gonna do it the morning we were leaving. so we had no tv the 2 nights we stayed
Commentaires de Gestion de l’hôtel
5 août 2024 par Manager, Gestion de l’hôtel
Hello alexis, We apologize for the inconvenience you experienced with the TV during your stay. Your feedback will be shared with our team for improvement. If there are further details you would like to discuss, please feel free to contact our management at your convenience.
par un voyageur
Publié le 2 août 2024 sur Hotels
There was some type of water leak in the room. The entire carpet was damp. I asked for my billing receipt on checking out and told by staff they couldn’t access it. Told it was sent by email but as of this date haven’t received anything.
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Dear Guest,I'm sorry to hear about the inconvenience you experienced during your stay. Our team is continuously working to address all maintenance issues promptly. For billing receipts, please reach out directly to our management for further assistance. We appreciate your feedback and will use it to improve our services.
