Note fondée sur 621 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 oct. 2024
Bathroom shower was a mess, Shower doors were hard to more and leaked water all over the floor.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Manager, Gestion de l’hôtel
Hello Anthony V. San, We apologize for any inconvenience you may have experienced during your stay. Your feedback is valuable, and we will address this matter promptly to ensure a more pleasant experience for our future guests.
par un voyageur
Very accommodating & very quick ck in!
Publié le 8 oct. 2024 sur HotelsCommentaires de Gestion de l’hôtel
11 oct. 2024 par Manager, Gestion de l’hôtel
Hello Vickie,We are delighted to hear that you had a wonderful stay with us! We appreciate you choosing our hotel and hope to welcome you back soon.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello SUSAN,We are delighted to hear that you had a wonderful experience at our hotel! If you have any further feedback to share, please do not hesitate to reach out to us.
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Jaqueline,We're thrilled to hear you had an amazing time at our hotel! We look forward to welcoming you back soon for another fantastic stay.
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Manager, Gestion de l’hôtel
Hello John,We are gratified to hear that you had a wonderful experience during your stay with us! We hope to welcome you back soon for another fantastic stay with us.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Exceeded expectations
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kevin,We are delighted to hear that we exceeded your expectations during your stay with us. Your satisfaction is very important to us, and we appreciate you taking the time to share your positive feedback. If you have any further comments or would like to share more about your experience, we encourage you to get in touch with our management team directly.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Heather,We are thrilled to hear you had a fantastic experience at our hotel! We look forward to welcoming you back soon for another memorable stay.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The hotel and room were clean, but there was an overpowering smell when we walked into the lobby, which permeated throughout the property. It smelled like really strong chemicals. With the exception of the room at Disney's All-Star Sports Resort, this was the smallest room we've ever stayed in. It was clean and comfortable, but small. I was afraid to sit on the couch, as there were 2 big stains on the cushions. The towel rack behind the toilet was loose and about to fall off the wall. The staff were all very friendly. and the breakfast was good.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Greg, Thank you for taking the time to share your experience with us. We appreciate your kind words about our clean rooms, friendly staff, and breakfast. We have noted your feedback regarding the smell in the lobby, room size, couch stains, and towel rack. Your comments have been shared with our team for their awareness and improvement. Guest feedback is valuable to us as it helps us enhance the guest experience.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Staff was professional, friendly.
Handicap bathroom was very spacipus and clean.
Couch was not clean, only drawback.
Did not sit on it.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Marcus,Thank you for sharing your experience. We're glad to hear you found our staff professional and friendly. We appreciate your feedback on the cleanliness of the couch and will address it accordingly. Your comfort is important to us, and we hope you consider staying with us again in the future.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello James,We are glad you enjoyed your recent stay with us. If you have any feedback to help us improve further, please do not hesitate to contact us. We hope to welcome you back soon for an even better experience.
