Note fondée sur 606 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 oct. 2024
Bathroom shower was a mess, Shower doors were hard to more and leaked water all over the floor.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Manager, Gestion de l’hôtel
Hello Anthony V. San, We apologize for any inconvenience you may have experienced during your stay. Your feedback is valuable, and we will address this matter promptly to ensure a more pleasant experience for our future guests.
par un voyageur
Publié le 15 août 2024 sur Expedia
Very clean.
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello John,Thank you for recognizing our commitment to cleanliness during your stay. We appreciate your feedback and hope to welcome you back again in the future.
par un voyageur
Publié le 14 août 2024 sur Expedia
Good, except breakfast.
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Amal,We appreciate your feedback on your recent stay. Your comments about breakfast will be shared with our team for further consideration and improvements. If you have any other concerns, please feel free to reach out to our management team directly.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Manager, Gestion de l’hôtel
Hello Rick, We appreciate you choosing to stay with us and we hope you had a pleasant experience overall. If there were any aspects that did not meet your expectations, please feel free to contact us directly so we can address them accordingly. We value your feedback and strive to make improvements for all our guests.
par un voyageur
Publié le 3 août 2024 sur Expedia
the tv wasn’t working and i went to the front desk and told the guy working and he said he was gonna do it the morning we were leaving. so we had no tv the 2 nights we stayed
Commentaires de Gestion de l’hôtel
5 août 2024 par Manager, Gestion de l’hôtel
Hello alexis, We apologize for the inconvenience you experienced with the TV during your stay. Your feedback will be shared with our team for improvement. If there are further details you would like to discuss, please feel free to contact our management at your convenience.
par un voyageur
Publié le 2 août 2024 sur Hotels
There was some type of water leak in the room. The entire carpet was damp. I asked for my billing receipt on checking out and told by staff they couldn’t access it. Told it was sent by email but as of this date haven’t received anything.
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Dear Guest,I'm sorry to hear about the inconvenience you experienced during your stay. Our team is continuously working to address all maintenance issues promptly. For billing receipts, please reach out directly to our management for further assistance. We appreciate your feedback and will use it to improve our services.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 août 2024 par Manager, Gestion de l’hôtel
Hello Sharon,We are thrilled to hear that you had an excellent stay with us! Our team strives to provide exceptional service to all our guests. If you have any further comments or suggestions, please don't hesitate to reach out to us. We hope to welcome you back soon for another great experience!
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Staff is so friendly here!
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Manager, Gestion de l’hôtel
Hello Sharon,We appreciate your kind words about our friendly staff! It's wonderful to hear that you had a positive experience during your stay. If you have any other feedback or need assistance in the future, please don't hesitate to reach out to us.
par un voyageur de Lynden
Publié le 27 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Manager, Gestion de l’hôtel
Hello John,We are thrilled to hear that you had a wonderful experience during your stay with us! Our team looks forward to welcoming you back soon for another fantastic stay.
par un voyageur
Okay
Publié le 27 juill. 2024 sur Hotelshotel is older and in need of refurbishing. Door tracks to closet rusted and shower a bit grungy. Breakfast was limited and eggs were usually cold. Okay for a place to overnight.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Manager, Gestion de l’hôtel
Hello steve, We appreciate your feedback and regret to hear that your experience did not meet your expectations. We value all comments as they help us improve our services. Should you have any further details to share or wish to discuss your stay further, please don't hesitate to contact our management.
