Ratings based on 46 Guest Reviews

Hear it directly from our travellers
3.5 out of 5
69% of guests recommend
3.3 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Disappointed and Unsatisfied

Posted Oct. 1, 2019 on Hotels
Fell short of our expectation. Overly priced for the poor facilities. Food is terrible and overly priced. Rooms are rundown. Lots of mosquitoes and the pool is not that clean. The beach area has goats and dogs roaming around. I will definitely not recommend this hotel unless they improve.
5 out of 5
by A traveller

This traveller left a rating score only Posted May 28, 2019
1 out of 5
by A traveller

Posted Apr. 21, 2019 on Expedia
Staff were pleasant and eager to serve
2 out of 5
by A traveller

Posted Nov. 10, 2018 on Expedia
Room water barely lukewarm. Room not totally clean Price doesn’t match value
Comment from Hotel Management
Dec. 29, 2018 by Gi-anne, Hotel Management
Thank you so much for your feedback. We apologize for any inconvenience we have caused you. We will make every effort to see that this will not happen again. Sorry for our late response.
3 out of 5
by A traveller from Wichita Kansas USA

Posted Oct. 11, 2018 on Expedia
nice hotel close to beach, nice pool great drinks. staff a bit slow to respond. the waiter on the last night or two was great. i forgot to get his name.
2 out of 5
by A traveller from Manila, Philippines

Posted Sep. 1, 2018 on Expedia
All 5 rooms that I booked were all defective. The quality of the food was not worth its price. Rooms were not cleaned during our stay.
3 out of 5
by A traveller from SF Bay area, California

Basic hotel close to beach

Posted Feb. 27, 2018 on Expedia
Good location near beach. Swimming pool and outside area was nice. Service at restaurant was slow...had to wait a long time for our order. Only sheets provided in the rooms...no blankets.
Comment from Hotel Management
Apr. 19, 2018 by Angie, Hotel Management
Thank you for you for your feedback. Kindly accept our sincerest apology for any inconvenience we have caused you. Your comments are highly appreciated as it will assist us in improving our service. We will make sure that this will not happen again. Thank you.
4 out of 5
Recommended
for Everyone
by A traveller from Singapore

Beachfront Balinese theme hotel

Posted Dec. 24, 2017 on Expedia
Beachfront balinese theme hotel. Facilities and pool was good. We book room for four person. Enough space for all of us. Bathroom need a major upgrade though. Looks old, dirty and dilipidated. And breakfast is only free for 2 even though we book the quadriple room.
Comment from Hotel Management
Jan. 6, 2018 by Angie, Hotel Management
Thank you so much for your feedback. We appreciate your comments as it will guide us in becoming better at what we do. We are taking the necessary action to provide the best solution to your concern. We look forward to serve you again in the future. Thank you for staying at Playa Tropical.
4 out of 5
Recommended
for Families
by A traveller from lakewood,ca

family visit n surf

Posted Aug. 26, 2017 on Expedia
Pros: the staff and the location to the surf
Cons: just the room cleanlilness but the room service was good
Location: surf right outside of the back of the hotel. but didnt really get to venture out in curimao. theres also a 7-11 within walking distance which was good
the staff was really accomodating and the food was good. the room could have been a ittle cleaner but it was fine. the reservations were wrong but they upgraded me to a suite and they tried to get me in another room with double beds but they brought in extra beds at no charge.
Comment from Hotel Management
Sep. 6, 2017 by Angie, Hotel Management
Thank you for your reactions. Please accept our sincerest apology for any inconvenience we have caused you. Your comments are highly appreciated as it will help us in improving our services. We will make every effort to see that this will not happen again. Please accept our apologies.
5 out of 5
by A traveller

Fun vacation

Posted Feb. 22, 2017 on Hotels
We had a great time, staff are accommodating, friendly and courteous. Easy check in/check out, nice place and quiet.