Note fondée sur 59 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 août 2024 sur Expedia
The WiFi connection is very slow.
Since most tours from Cusco start early in the morning, it would be helpful if early breakfast or a packed food box could be provided.
There is no elevator available to carry luggage to the rooms.
The toiletries provided do not meet the expected standard.
One of the staff members was not courteous.
par un voyageur
Publié le 7 août 2024 sur Expedia
Service is not good!! Room condition and the facilities are not up to the standards.
Commentaires de Gestion de l’hôtel
11 août 2024 par Rosa María - Reservations Department, Gestion de l’hôtel
Dear Mr. Nithin,We are deeply sorry for do not meet your expectations. I was really glad to talk to you after your review to understand your review.As I explained you, Sueños del Inka is an historic building and for this reason, we cannot have an elevator. It is part of taking care of our heritage to do not make any structural change here.Overall, hope you had a good trip in Peru!
par un voyageur
Publié le 3 août 2024 sur Expedia
Great property great staff
par un voyageur
Publié le 1 août 2024 sur Expedia
par un voyageur
Publié le 31 juill. 2024
The hotel is really nice, the staff is fantastic. It can be a bit noisy because it surrounded by restaurants. But overall, it is a great experience.
Commentaires de Gestion de l’hôtel
11 août 2024 par Rosa María - Reservations Department, Gestion de l’hôtel
Dear Mr. Carlos,It was really a pleasure to have welcomed you and your family during your stay in Cusco.Thank you for sharing your stay with us. Hope to welcome you back in a near future!Kind regards,
par un voyageur
Ótima opção com bom custo
Publié le 30 juill. 2024 sur HotelsO hotel é muito bem localizado, pode-se caminhar para os pontos mais imortantes do centro histórico de Cusco. É um hotel charmoso, com um toque quase familiar. Os funcionários são atenciosos e prestativos. Aliás, também nos indicaram ótimos restaurantes.
O café da manhã é simples, mas com boas opções. O ponto de negativo era o forno que não esquentava o pão. O local do café da manhã é frio, poderiam ligar um aquecedor durante o horário do café.
Quarto espaçoso, bem decorado e limpo.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
VERY NICE AND FRIENDLY STAFF! Highly recommended! Walking distance to all Plaza de Armas major attractions
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Friendliest staff ever
Commentaires de Gestion de l’hôtel
11 août 2024 par Rosa María - Reservations Department, Gestion de l’hôtel
Thank you so much. We were really happy to received you in our colonial building :)Best regards from Cusco,
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Hotel , perto do centro , Fácil acesso , bom preço , o quarto 207 ( muito claro ) um vidro acima da porta , a luz acendia e ficava claro ( péssimo ) . Café da manhã razoável ( poderia melhorar )
par un voyageur
Publié le 22 juill. 2024 sur Expedia