Note fondée sur 925 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2024 sur Expedia
par un voyageur
Publié le 17 août 2024 sur Hotels
par un voyageur
Publié le 14 août 2024 sur Expedia
Good
par un voyageur
You do NOT want to stay here!
Publié le 13 août 2024 sur HotelsThis place offers zero housekeeping until you've stayed 14 days. You are required to carry dirty towels and linens to the front desk to get fresh ones! They won't even bring you toilet paper, and only 1 roll in room. I'm not joking. Phone in room broken. Furniture in room broken. I called Extended Stay corporate and they confirmed this is their policy. The staff is polite but consisted of tweakers and untrained jugaloos. Again, I'm NOT joking.
Commentaires de Gestion de l’hôtel
14 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Bradley, Thank you for your candid feedback. We apologize for any inconvenience you experienced during your stay, including our housekeeping policy and the condition of your room. While we do have policies in place, your experience should still be comfortable and hassle-free. We’re addressing the issues you mentioned with our team to ensure improvements. We appreciate your understanding and will work hard to provide a better experience in the future.Sincerely,Hotel Management
par un voyageur
Publié le 12 août 2024 sur Hotels
We had to pay extra for a second bed room. Front of hotel was reeking of marrijana smell & litter all around. We had to ask for anything we required -- coffee pot spoons cups shampoo hand lotion etc. Only one person manning the desk as a result delay in service. Room price of $143 + $ 22 for upgrade was not worth it. Breakfast was very chintsy space not adequate.
Commentaires de Gestion de l’hôtel
12 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Harmohan, Thank you for sharing your feedback. We apologize for the issues you encountered during your stay, including the smell around the hotel, lack of readily available amenities, and delays in service. Your concerns about the room price and breakfast experience are noted, and we’ll be reviewing these aspects to ensure improvements. We strive to provide a better experience for our guests, and we’re sorry to hear that we fell short. Your comments are valuable in helping us make necessary changes. We appreciate your input and hope to have the opportunity to provide a more enjoyable experience during your next stay. Sincerely,Hotel Management
par un voyageur
Publié le 5 août 2024 sur Hotels
par un voyageur
Publié le 5 août 2024 sur Expedia
par un voyageur
Publié le 5 août 2024 sur Expedia
par un voyageur
Publié le 5 août 2024 sur Hotels
par un voyageur
Publié le 4 août 2024 sur Expedia
