Note fondée sur 557 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Coolidge
Publié le 17 juill. 2024 sur Expedia
Perfect for my needs, conveniently located. Clean, quite and the staff were friendly.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Manager, Gestion de l’hôtel
Hello Tanya,We are pleased to hear that you found our location convenient and enjoyed our clean and quiet accommodations. Our team takes pride in providing friendly service to all our guests. Thank you for sharing your positive experience with us!
par un voyageur
Publié le 15 juill. 2024 sur Expedia
N/c
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Manager, Gestion de l’hôtel
Hello Adela,I apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address the concerns raised to enhance our guest experience. Thank you for bringing this to our attention and we hope to welcome you back in the future.
par un voyageur de Los Alamitos
Publié le 13 juill. 2024 sur Expedia
The room was clean and the area was quiet and convenient. Only issue, and not that big of a deal, but there are no lamps on the nightstands. Only overhead canned lights that did NOT make the room feel cozy. Also, there's noises, perhaps from pipes(?) that give off tapping noises all night long, not continuous, but annoying none the less. Next time I'm in town, I'll be staying somewhere else.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Manager, Gestion de l’hôtel
Hello Thomas, Thank you for your feedback. We appreciate your comments on the cleanliness and convenient location of our hotel. We will take note of your suggestions regarding the lighting in the room and the noise levels. If you choose to stay with us again, please do not hesitate to reach out to our management team with any concerns during your stay.
par un voyageur
Publié le 12 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Manager, Gestion de l’hôtel
Hello anthony,We are delighted to hear that you enjoyed your stay with us! If there's anything we can do to make your next visit even more remarkable, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!
par un voyageur
Nice stay
Publié le 8 juill. 2024 sur HotelsGreat service, good price overall was a good experience thank you
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Manager, Gestion de l’hôtel
Hello Luis,We are delighted to hear that you enjoyed your overall experience with us. Our team works hard to provide great service at an affordable price. Should you have any more feedback or suggestions, please do not hesitate to reach out to us. Thank you for choosing our hotel!
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Room was very dirty, crmbs dirt under beds, cracked mirror, broken blinds, to get new towels we had to find housekeeping and trade used towels. Had to give 100 dollars in cash at check in. My son spilled cofee in the room and grabbed a towel to clean it up. When he asked for a new towel the manager threatened to charge for the towel...i wonder if he though we should leave the floor slipery. We had to wash the towel ourselves so that we wouldnt get charged. It felt like we were in an episode of Orange is the New Black. The manager seemed like a prison warden. No...i have never gone to jail. It just was very uncomfortable. Not a pleasent place to stay at all.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Manager, Gestion de l’hôtel
Hello Nancy, We appreciate the feedback and apologize for any inconvenience. We encourage guests to report any issues during their stay so we can address them promptly. Guest satisfaction is our priority, and we strive to improve our services continuously. Our team is always available to assist and ensure a comfortable stay for all guests.
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Manager, Gestion de l’hôtel
Hello Bobbi, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
par un voyageur
Publié le 27 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juin 2024 par Manager, Gestion de l’hôtel
Hello Craig,We're sorry to hear that your experience did not meet your expectations. Please don't hesitate to contact us with any specific feedback you may have from your stay so we can improve our services.
par un voyageur
Publié le 25 juin 2024 sur Expedia
Management was great
Commentaires de Gestion de l’hôtel
28 juin 2024 par Manager, Gestion de l’hôtel
Hello Theresa,We're delighted to hear that you found our management team to be great. Your feedback is appreciated, and we always strive to provide exceptional service to all our guests. Please feel free to reach out to us directly with any further comments or suggestions. Thank you for choosing our hotel - we hope to welcome you back in the future!
par un voyageur
Publié le 15 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 juin 2024 par Manager, Gestion de l’hôtel
Hello Victor,We appreciate you staying with us. Please don't hesitate to contact us with any concerns so we can improve your experience for next time.
