Ratings based on 27 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
100% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
2 out of 5
by A traveller

Posted Mar. 14, 2023 on Hotels
Comment from Hotel Management
Aug. 11, 2023 by Cereja Hotel & Resort, Hotel Management
Dear Mr. Lotte, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. I hope that I can convince you to change your mind about another visit to our property. Please reach out to us directly at 097 608 7272 if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel! Best Regards, CEREJA Hotel & Resort
5 out of 5
by A traveller

Posted Dec. 6, 2022 on Hotels
Comment from Hotel Management
Dec. 23, 2022 by Cereja Hotel & Resort, Hotel Management
Dear Mr. Sang Soon, Let us take this opportunity to thank you very much for choosing Cereja Hotel & Resort on your vacation in Dalat City. It was our pleasure to welcome you at Cereja. Your comments are the strength to help us improving better. We look forward to welcome you again next time with the best service. Wish you have a nice day! Cereja Hotel & Resort Dalat,
5 out of 5
by A traveller

Posted Nov. 15, 2022 on Hotels
Comment from Hotel Management
Nov. 26, 2022 by Cereja Hotel & Resort, Hotel Management
Dear Mr. Lee, Let us take this opportunity to thank you very much for choosing Cereja Hotel & Resort on your vacation in Dalat City. It was our pleasure to welcome you at Cereja. Your comments are the strength to help us improving better. We look forward to welcome you again next time with the best service. Wish you have a nice day! Cereja Hotel & Resort Dalat,
4 out of 5
by A traveller

Posted Jul. 8, 2022 on Hotels
Comment from Hotel Management
Jul. 25, 2022 by Cereja Hotel & Resort, Hotel Management
Dear Mr. Gerald, Thank you so much for your contribution! We appreciate your feedback and will keep trying to deliver the best service to our guests! Wish you have a wonderful time! Cereja Hotel & Resort Da Lat!
3 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 29, 2022 on Hotels
5 out of 5
by A traveller

Posted May 19, 2022 on Hotels
Comment from Hotel Management
May 21, 2022 by Cereja Hotel & Resort, Hotel Management
Dear Mr. Jesse, Thank you so much for your contribution! We appreciate your feedback and will keep trying to deliver the best service to our guests! Wish you have a wonderful time! Cereja Hotel & Resort Đà Lạt!
1 out of 5
by A traveller

Posted Feb. 5, 2022 on Expedia
This hotel didn’t open ( they didn’t open business), when I arrived at hotel. I already paid the hotel fee by credit card. Please return back to me immediately.
4 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 30, 2021 on Hotels
2 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 6, 2021 on Hotels
5 out of 5
by A traveller

Posted Mar. 28, 2021 on Expedia
My sister and I took a weekend getaway and we felt in love with this place! Quiet, peaceful, beautiful hotel & surrounding. The staffs were very friendly and helpful. They offered early check in and free upgrade to an amazing Deluxe Lake View room. They also have free shuttle from the resort to Da Lat city center and return, which is a plus. Breakfast choice was quite simple, but no big deal for us. Overall, we were very happy with this hotel and highly recommend this place for retreat.