Note fondée sur 30 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 mars 2019 sur Hotels
par un voyageur
Publié le 28 janv. 2019 sur Expedia
par un voyageur
Publié le 30 oct. 2023 sur Expedia
많이 사용을 안하는지 욕실에서 곰팡이 냄새가 계속 나요.
직원들은 친절하고, 조식도 좋았어요요
par un voyageur
Disappointing
Publié le 22 mai 2023 sur HotelsAs an experienced traveller, I anticipated the lack of value at a resort restaurant (over-priced for what you get), as was the case here.
Also anticipated was that their pre-paid shuttles, like from the airport are too pricey - you can book for half the price on your own.
There was a stain on the lounge chair (so we never sat in it) and on the drapes. Most frustrating was their "free" shuttle to and from Da Lat town center. We had three options to book the return shuttle from Da Lat: 3:00 PM, 6:00 PM and 9:30 PM. We booked the latter and the driver was 15 minutes late and upon arrival the hotel told me to pay the driver and that they would reimburse later. When we tried to get reimbursement, the hotel didn't pay.
The hotel has promise in that it is a nice setting if you wish to enjoy the tranquility of Da Lat and the town center is within easy reach for tourist attractions, restaurants, etc. The rooms are nice with great views and great settings for pictures.
par un voyageur
Publié le 2 nov. 2022
Our group of 4 .. the staffs were extremely friendly and helpful. We really enjoyed our stay not to mention the beauty colorful breakfast.. lunch family meal was not included but very tasty and reasonable.. we would definitely stay here again.. 20' drive to dalat market but it didn't bother us .. nice scenery along the way..
par un voyageur
Publié le 13 sept. 2022 sur Expedia
I liked the staff and the service ... very nicely and quiet place... beautiful scenery
In the room need more electric outlet
And need secured all stepping brick on the walkway from room to the road...
par un voyageur
Publié le 7 mars 2021 sur Hotels
par un voyageur
It was OK
Publié le 29 déc. 2020 sur Hotelsthis is the type of place that people go to to take photos as it is very beautiful, the tour was nice but the rooms did smell like mold and they provided a solution with the candle to make it smell better but it burns her eyes nose and lips so we had to put it outside. The cleaning staff forgot to put coffee in the room so I could not make it when I woke up and it was a small hike to get to the hotel for breakfast to get coffee. But like I said it’s a place you go to to take photos and that was nice it does not seem like there is an emphasis on quality of the rooms. It’s a place you go to for just one day for the tour in photos but not multiple days
Commentaires de Gestion de l’hôtel
2 janv. 2021 par Rai Nguyen | Guest Relation Manager, Gestion de l’hôtel
Dear Daniel
Greeting from Dalat Wonder Resort! Thank you for sharing your experience with our team. We value your feedback and are disheartened to hear your recent visit fell below expectation. Please rest assured that your feedback has been shared with the related department for service improvement. Please accept my sincere apology that we did not meet all of your expectations . Should your journey take you back to Dalat, please do not hesitate to contact me , so that I can personally take care of your stay. I trust that you will leave with happiness after your next visits.
par un voyageur
Publié le 9 déc. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
12 déc. 2020 par Mr. Rai Nguyen | Guest Relations Manager, Gestion de l’hôtel
Dear Hyun June
Good morning from Dalat city!
Thank you so much choose Dalat Wonder resort for your stay in Đà Lạt city and thank you to send this beautiful comments. We greatly appreciate you taking the time to provide us with your feedback as it is of great value to us. Once again thank you for your valuable feedback, We are sure your feedback will help us to improve our products and service day by day. We´d love to see you again in our resort.
par un voyageur
Publié le 12 oct. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2020 par Guest Relations Manager , Gestion de l’hôtel
Dear NYOUN HO
Greeting from Dalat Wonder Resort!
Thank you for sharing your experience with our team. We value your feedback and are disheartened to hear your recent visit fell below expectation. Please rest assured that your feedback has been shared with the related department for service improvement. Please accept my sincere apology that we did not meet all of your expectations .
Should your journey take you back to Dalat, please do not hesitate to contact me , so that I can personally take care of your stay. I trust that you will leave with happiness after your next visits.
