Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
4,6 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 janv. 2023 sur Hotels
The service : 5/5
- The receptinists are very kind to guests.
- Speaking English very well.
- Sending messages about important things
- And the breakfast so nice
The location and views : 4/5
- In front of room, there is a big lake. Nice one
- Its far away from center of Dalat, but not to far by a taxi
- Quiet scary when the sun is down..
The room condition : 2/5
- Except for the bed, there were spider web, lots of insects and ant houses..😂
- Made of wood, smells not very kind.
It was great experience in this house.
Commentaires de Gestion de l’hôtel
5 févr. 2023 par The Lake House Dalat, Gestion de l’hôtel
Thank you so much for your kind review. I'm sorry for any inconvenient cause during your stay. Best wishes
par un voyageur
Publié le 15 mars 2020 sur Hotels
Commentaires de Gestion de l’hôtel
16 mars 2020 par The Lake House Dalat, Gestion de l’hôtel
Thank you for your kind review
par un voyageur
Publié le 24 déc. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
4 janv. 2020 par The Lake House Dalat, Gestion de l’hôtel
Thank you for staying with us and your kind review
par un voyageur de Los Angeles
Publié le 3 déc. 2019 sur Expedia
the staff was amazing. They were helpful and very kind. We knew we were staying next to the lake we had an incident with a giant spider which we can’t complain nor is it the fault of the property they were very kind in capturing it and getting it out of of our room. However, we believe the room had bed bugs, both my companion and I had bites all over that were not mosquitos or spider bites these were bed bug bites. We didn’t notice until we were leaving and all the marks on our legs and back. The experience here was amazing bud sadly having bed bugs is not great !
Commentaires de Gestion de l’hôtel
4 déc. 2019 par The Lake House Dalat, Gestion de l’hôtel
Dear Alfred, thank you for your kind review and we are very sorry about the spider and bugs.
par un voyageur
Publié le 31 oct. 2019 sur Expedia
Turned up soaking from rain. Checked in then had to walk through open air rain storm to get to room. Shoes left outside with no way to dry. Dorm room had no air con or any air movement which meant my clothes never dried overnight. Spiders with large webs they had clearly been working on a while above the bunk bed. Toilet was small and dirty. I wish I had paid a bit more and gone somewhere else. Left early to get to my next hotel to shower and dry off there.
Commentaires de Gestion de l’hôtel
21 nov. 2019 par The Lake House Dalat, Gestion de l’hôtel
Dear Sam, We feel sorry for your bad experience due to the rain. We have been operated for 2 years, and this is the first time we got such notice about air con on the room with such weather in Dalat. We also ounldn't dry our clothes in this kind of weather and already suggested you to use our drying service, but you seem confident to take care of your own. We appreciate your notice about the spiders and already checked and clean and will pay attention in the future. I believed we could find a way to work out all these problems if you are more open to us. I hope you already had a better place to stay, and enjoy your trip. Best wishes
par un voyageur
Publié le 10 févr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
3 avr. 2019 par Uyen, Gestion de l’hôtel
Thank you for your kind review
par un voyageur
nature-friendly guesthouse
Publié le 17 nov. 2018 sur Hotelsperfect nature-friendly guesthouse.
good location near by beautiful lake.
good meal, kind host, fantastic view.
but some ants may make you uncomfortable. zzz
Commentaires de Gestion de l’hôtel
2 déc. 2018 par Uyen, Gestion de l’hôtel
Thank you for your kind review. We are very sorry for the inconvenient cause during your stay.
par un voyageur
Kjempefint, litt utenfor byen, ved en flott innsjø
Publié le 9 août 2018 sur HotelsEt veldig fint sted med en fantastisk utsikt utover en liten innsjø. Det ligger et stykke utenfor byen, og det er ikke så mye fasiliteter i området rundt hotellet. Restauranten ved siden av var veldig fin med god mat (tror den het The Seen House)!
Commentaires de Gestion de l’hôtel
25 août 2018 par Uyen Hoang, Gestion de l’hôtel
Dear Espen, thank you for spending your time at our place. It's our pleasure to host you.
par un voyageur
Publié le 3 juill. 2018 sur Expedia
The place was nice, and you could have a meal in here. Somehow, if you want to stay in somewhere, this place is your best choice.
Commentaires de Gestion de l’hôtel
25 août 2018 par Uyen Hoang, Gestion de l’hôtel
Thank you for your kind review and we are sorry if there's any inconvenient cause during your stay.
par un voyageur
Publié le 22 mars 2018 sur Hotels
Dejligt sted, med dejlige mennesker, men primitivt. Trækker lidt ned, at toilettet tilknyttet vores værelse ikke kunne anvendes, så fælles toilet måtte anvendes.