Note fondée sur 141 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,0 Service et personnel
4,4 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par The Resort Management, Gestion de l’hôtel
Dear Helen,Dear Ms. ,Thank you for taking the time to leave us a review. We are thrilled to hear you had an amazing experience with our Citadines Pearl Hoi An. We're delighted that you enjoyed our convenient location and friendly, attentive team.We look forward to being your preferred hotel of choice again when you are back in Hoi An.Sincerely yours, The Resort Management
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par The Resort Management, Gestion de l’hôtel
Dear Anonymous,Thank you for taking the time to leave us a review. We are thrilled to hear you had an amazing experience with our Citadines Pearl Hoi An. We're delighted that you enjoyed our convenient location and friendly, attentive team.We look forward to being your preferred hotel of choice again when you are back in Hoi An.Sincerely yours,
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 août 2024 par The Resort Management, Gestion de l’hôtel
Dear Gary,We very much appreciate your feedback regarding your stay. It is always a pleasure to receive positive feedback. This feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services.It would be an honor to welcome you back again soon.Sincerely yours,
par un voyageur
Publié le 4 août 2024 sur Expedia
Huge resort but all the on site restaurants were closed due to lack of numbers staying
Commentaires de Gestion de l’hôtel
7 août 2024 par The Resort Management, Gestion de l’hôtel
Dear Ann-Marie,Thank you for taking the time to leave us a review. We are thrilled to hear you had an amazing experience with our Citadines Pearl Hoi An. We're delighted that you enjoyed our convenient location and friendly, attentive team.We look forward to being your preferred hotel of choice again when you are back in Hoi An.Sincerely yours,
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par The Resort Management, Gestion de l’hôtel
Dear Vivian,Thank you very much for spending your precious time to write such a detailed feedback of your recent stay at the Citadines Pearl Hoi An. It is a pleasure to hear that you had an enjoyable time with us, especially you had a chance to try most of our highlighted facilities during the stay. Rest assured that at Citadines Pearl Hoi An, we will continue working hard to create incredible and memorable experiences for our guests. We look forward to welcoming you again soon at Citadines Pearl Hoi An. Sincerely Yours,
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par The Resort Management, Gestion de l’hôtel
Dear Nick,Thank you very much for spending your precious time to leave your review of your recent stay at the hotel. It is a pleasure to hear that you had an enjoyable time with us. Rest assured that at Citadines Pearl Hoi An, we will continue working hard to create incredible and memorable experiences for our guests. We look forward to welcoming you again soon at Hoi An. Sincerely Yours,
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par T, Gestion de l’hôtel
Dear NOBUYUKI,Thank you for taking the time to leave us a review. We are thrilled to hear you had an amazing experience with our Citadines Pearl Hoi An. We're delighted that you enjoyed our convenient location and friendly, attentive team.We look forward to being your preferred hotel of choice again when you are back in Hoi An.Sincerely yours, The Resort Management
par un voyageur
Publié le 19 juill. 2024 sur Expedia
We are family of 5; 2 Adults and 3 energetic young boys and this hotel was absolutely perfect for us! The pool is incredible and with direct access to the beach there is so much to do. Just a short walk down the beach there is a wide variety of restaurants and bars to keep the adults entertained.
The service we received form the staff was impeccable. James, one of the senior staff, introduced himself to us on the first day and gave us his WhatsApp. Any small issues we encountered, he solved for us immediately.
We stayed two full weeks, and will return here without any hesitation
Commentaires de Gestion de l’hôtel
21 juill. 2024 par The Resort Management, Gestion de l’hôtel
Dear Neil Norman,We are delighted to have been your chosen hotel during your recent stay in Citadines Pearl Hoi An. It was truly a pleasure to serve you.We appreciate your business and value your honest feedback & ratings. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for staying at the Citadines Pearl Hoi An and we hope you choose to create more memories with us whenever your travels bring you back to Hoi An.Best regards,The Resort Management
par un voyageur
Publié le 10 juill. 2024 sur Expedia
It service so good , very nice
Commentaires de Gestion de l’hôtel
21 juill. 2024 par The Resort Management, Gestion de l’hôtel
Dear Hung,We very much appreciate your feedback regarding your stay. It is always a pleasure to receive positive feedback. This feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services.It would be an honor to welcome you back again soon.Sincerely yours,The Resort Management
par un voyageur
Publié le 9 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 juill. 2024 par The Resort Management, Gestion de l’hôtel
Dear Sung Mi,Thank you for taking the time to leave us a review. We are thrilled to hear you had an amazing experience with our Citadines Pearl Hoi An. We're delighted that you enjoyed our convenient location and friendly, attentive team.We look forward to being your preferred hotel of choice again when you are back in Hoi An.Sincerely yours, The Resort Management
