Note fondée sur 277 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 sept. 2024 sur Expedia
全てが最高
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Villas Operation Manager, Gestion de l’hôtel
Xin chao Mr/Ms Hiroshi from Furama Villas Da Nang, Thank you so much for your wonderful feedback! We're thrilled to hear that everything was perfect during your stay. Your satisfaction means a lot to us.We look forward to welcoming you back again in the future!Sincerely on behalf of the Team, Nguyen Van Thanh (Mr)Villas Operation Manager From the Furama Villa – not only a popular beach hotel but also with a famous convention center.
par un voyageur
친절한 풀빌라입니다.
Publié le 18 sept. 2024 sur Hotels직원들이 친절하고 도움을 주려했습니다. 객실이동시 버기를 이용하는데 고등학생 딸이 아이폰을 놓고 내렸는데 직원이 기억이 났는지 객실로 가져다 주었습니다.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Villas Operation Manager, Gestion de l’hôtel
Dear Mr/Ms Sang Hun, Warmest greetings from Furama Villas Da Nang,Thank you for your glowing review! We’re delighted that your stay was so enjoyable. During your next visit, we hope you’ll try our new offerings: the tranquil Vsense Spa, the exquisite Taya House vegetarian restaurant, and the vibrant Rooftop Bar.We can’t wait to welcome you back!Best regards,Nguyen Van ThanhVillas Operation Manager
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Villas Operation Manager, Gestion de l’hôtel
Dear Mr/Ms Kyoseok, Warmest greetings from Furama Villas Da Nang,Thank you for your glowing 5-star review! We’re delighted that your stay was so enjoyable. During your next visit, we hope you’ll try our new offerings: the tranquil Vsense Spa, the exquisite Taya House vegetarian restaurant, and the vibrant Rooftop Bar.We can’t wait to welcome you back!Best regards,Nguyen Van ThanhVillas Operation Manager
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Villas Operation Manager, Gestion de l’hôtel
Dear Mr/Ms Baro, Warmest greetings from Furama Villas Da Nang,Thank you for your glowing review! We’re delighted that your stay was so enjoyable. During your next visit, we hope you’ll try our new offerings: the tranquil Vsense Spa, the exquisite Taya House vegetarian restaurant, and the vibrant Rooftop Bar.We can’t wait to welcome you back!Best regards,Nguyen Van ThanhVillas Operation Manager
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Nice place, exterior properly maintained, villas are a little awkwardly designed. Materials show some major defects i.e. doors difficult to close bcos they are so twisted (almost 4in twist between lower and upper sides)
Big black cloud is that thei male staff would absolutely gain in having some sexual harassment awareness lessons). Their manager rather that act on it was so utterly incompetent that tried to lie it way out to the level of producing fake legal justification. Unbelievable!
Never got any type of apology from it. A manager with a serious grasp of what hospitaly and service mean would be recommended.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Villas Operation Manager, Gestion de l’hôtel
Dear Mr/Ms Ricardo, We truly appreciate that you chose Furama Villas for your recent stay.We understand it may have been inconvenient to provide detailed information at check-in; however, this is a mandatory requirement by the Accommodation Management Authority that all hotels and resorts must comply with. We are happy to share the official documents from the Ministry of Public Security to provide more clarity on these regulations. All customer information is for check-in purposes only and is completely confidential.During your stay at Furama, I, the Operations Manager, planned to visit your villa. However, as the "Privacy" sign was displayed, we respected your privacy. When our butler met you, he asked for permission to meet me but you refused. We fully respect this decision.We believe that, except for a little inconvenience when checking in, you still had a comfortable time at the private villa and the many services that the hotel provided.We would love to welcome you back in the future and look forward to the opportunity to serve you again!Best regards,Nguyen Van ThanhVillas Operation Manager
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Villas Operation Manager, Gestion de l’hôtel
Dear Mr/Ms Sungwook, Thank you for choosing our villa for your family gathering! We’re happy to hear that the spacious setting met your expectations and that you had a pleasant time. We hope you will consider visiting us again in the future.We look forward to welcoming you and your family back soon!Best regards,Nguyen Van ThanhVillas Operation Manager
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Villas Operation Manager, Gestion de l’hôtel
Dear Mr/Ms Myungran, Thank you for taking the time to share your feedback with us! We’re delighted to hear that you had a great time during your stay. Our team takes pride in creating memorable experiences, and it’s wonderful to know that you enjoyed your time with us.We hope to welcome you back soon for another relaxing and enjoyable stay.Best regards,Nguyen Van ThanhVillas Operation Manager
par un voyageur
Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Villas Operation Manager, Gestion de l’hôtel
Dear Respected Guest,Thank you for your generous feedback! We are thrilled to learn that you had a memorable stay with us.We would be pleased to host you again and invite you to experience our vegetarian cuisine at Taya House and enjoy a relaxing session at Vsenses Spa.Please let us know how we can assist you in planning your next visit. We eagerly await your return!Kind regards,Nguyen Van ThanhVillas Operation Manager
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Villas Operation Manager, Gestion de l’hôtel
Dear Mr/Ms Bent, Thank you for your feedback and for rating your stay. We're glad to know you had a generally satisfying experience with us.We are committed to continuously improving our services and would appreciate any additional details about the aspects that could be enhanced. Your insights are invaluable in helping us provide a better experience for all our guests. If there is any further information you would like to share, we are ready to listen via email at Villas.manager@furamavietnam.com. We look forward to the opportunity to welcome you back and ensure an even more enjoyable stay.Best regards,Nguyen Van ThanhVillas Operation Manager
par un voyageur
Publié le 22 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juin 2024 par Villas Operation Manager, Gestion de l’hôtel
Dear Mr/Ms Taeyoun, Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had such a positive experience with us.Your kind words and feedback mean a lot to our team, and we're delighted to know that we met your expectations. We look forward to welcoming you back in the future.Best regards,Nguyen Van ThanhVillas Operation Manager
