Ratings based on 912 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 25, 2024
Comment from Hotel Management
May 15, 2024 by HAIAN Beach Hotel & Spa, Hotel Management
Dear Beloved Guest,Warmest greetings from HAIAN Beach Hotel & Spa.It is such an honor to learn that we were able to fulfill your requirements and succeed in giving you a memorable and pleasant stay. We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated. Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service. Wish you all the best in your life.Best regards,
by A traveller
Posted Mar. 27, 2024 on Hotels
Comment from Hotel Management
Mar. 29, 2024 by Haian Sales Team, Hotel Management
Dear Beloved Guest Warmest greetings from HAIAN Beach Hotel & Spa Danang. Thank you for choosing to stay at HAIAN Beach Hotel & Spa Danang. We would like to say thank you for your review. We sincerely hope you would understand that we value your input and highly appreciate your feedback. We are sorry to learn, that your experience during your day visit to our hotel was not as expected. Such a review like yours motivates us every day to keep working on the service quality, in order to provide the customers with better services in the future. Wish you all the best in your life. Best regards,
by A traveller
Posted Mar. 27, 2024 on Hotels
Comment from Hotel Management
Mar. 29, 2024 by Haian Sales Team, Hotel Management
Dear Beloved Guest Warmest greetings from HAIAN Beach Hotel & Spa Danang. It is such an honor to learn that we were able to fulfill your requirements and succeed in giving you a memorable and pleasant stay. We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated. Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service. Wish you all the best in your life.Best regards,
by A traveller
Posted Mar. 27, 2024 on Wotif
The property is beautiful and the breakfast was delicious excellent selection the even have a egg station the staff went above and beyond to meet our needs holding our bags to 7 pm so we can still spend the day shopping without having to worry about carrying around luggage would highly recommend will be back
Comment from Hotel Management
Mar. 29, 2024 by Haian Sales Team, Hotel Management
Dear Beloved Guest,Warmest greetings from HAIAN Beach Hotel & Spa Danang.We are pleased to learn that you had a great stay with us and found our staff members to be so friendly, everything so clean & beautiful and our food so delicious, especially our superb breakfast buffet. We would like to say thank you for your review. We sincerely hope you would understand that we value your input and highly appreciate your feedback. Such a review like yours motivates us every day to keep working on the service quality, in order to provide the customers with better services in the future. Wish you all the best in your life.Best regards,
by A traveller
Posted Mar. 24, 2024 on Expedia
Staff was friendly and great customer service but at times no hellos or how are you’s sometimes help from the bellboys and the maids friendly people but desk wasn’t all that could do better so train people to smile more and greet people but not be fake because you can tell when someone is fake and the manager of the property don’t hide behind the desk I saw you and don’t even ask us how our stay was that was pretty shameful but everyone has there own opinions and I won’t be staying there again
Comment from Hotel Management
Mar. 29, 2024 by Haian Sales Team, Hotel Management
Dear Beloved Guest,Warmest greetings from HAIAN Beach Hotel & Spa Danang.Thank you very much for choosing HAIAN for your recent trip to Da Nang, and taking your valuable time sharing a clearly details about HAIAN Beach Hotel. Your feedback included many good and some not good points, we will well take note your comments to improve our services better and better. We hope to have chances to serve you better on your coming trip to Da Nang. Wish you all the best in your life. Best regards,
by A traveller
Great place to stay.
Posted Mar. 18, 2024 on HotelsAmazing place to stay and close to all tge places that we want to vist.
Comment from Hotel Management
Mar. 19, 2024 by HAIAN Sales Team, Hotel Management
Dear beloved Guest,Warmest greetings from HAIAN Beach Hotel & Spa.It is such an honor to learn that we were able to fulfill your requirements and succeed in giving you a memorable and pleasant stay. We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated. Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service.Wish you all the best in your life.Best regards,
by A traveller
Posted Mar. 18, 2024 on Hotels
Comment from Hotel Management
Mar. 19, 2024 by HAIAN Sales Team, Hotel Management
Dear beloved Guest,Warmest greetings from HAIAN Beach Hotel & Spa.It is such an honor to learn that we were able to fulfill your requirements and succeed in giving you a memorable and pleasant stay. We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated. Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service.Wish you all the best in your life.Best regards,
by A traveller
Posted Mar. 15, 2024 on Expedia
Nice location,stuff and location
Comment from Hotel Management
Mar. 16, 2024 by HAIAN, Hotel Management
Dear Dimitar,Warmest greetings from HAIAN Beach Hotel & Spa.It is such an honor to learn that we were able to fulfill your requirements and succeed in giving you a memorable and pleasant stay. We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated. Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service.Wish you all the best in your life.Best regards,
by A traveller
Posted Mar. 14, 2024 on Expedia
The service at the hotel was top notch. The room was spacious and very comfortable. Beach towels are available at the front desk. At the beach across the street, loungers and large umbrellas are available for a small fee. The location is very walkable to restaurants, beach bars and shopping. The breakfast had many choices. Look for the egg station at the far end of the room
Comment from Hotel Management
Mar. 15, 2024 by HAIAN Sales Team, Hotel Management
Dear Ms. Doris,Warmest greetings from HAIAN Beach Hotel & Spa.It is such an honor to learn that we were able to fulfill your requirements and succeed in giving you a memorable and pleasant stay. We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated. Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service.Wish you all the best in your life.Best regards,
by A traveller from Union City
Posted Mar. 13, 2024 on Expedia
Staff was very friendly and helpful
Comment from Hotel Management
Mar. 14, 2024 by Haian Sales Team, Hotel Management
Dear Beloved Guest,Warmest greetings from HAIAN Beach Hotel & Spa Da Nang.We were so pleased to read your excellent review on your recent stay here at HAIAN Beach Hotel & Spa. We are delighted to hear that you found the staff to be welcoming and professional. Our team is proud of the work we are able to accomplish each day as we raise the standards in luxury service. Every detail is evaluated and executed with high intention and care. We’re thrilled you could sense our appreciation for you and hope you will return soon to continue enjoying the royal treatment you deserve.Best regards,
