Note fondée sur 282 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,9 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 avr. 2024 sur Hotels
par un voyageur
Publié le 18 avr. 2024 sur Hotels
par un voyageur
Vraiment un endroit très agréable.
Publié le 1 mars 2023 sur HotelsEn général, tout était parfait. Une mention spéciale pour la gentillesse du personnel.
par un voyageur
Publié le 5 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
19 nov. 2019 par Nancy Le, Gestion de l’hôtel
Dear Valued Guest,
Thank you for taking time to vote us on Expedia. We look forward to welcoming you back in the future, and wishing you good luck and happiness.
Warmest regards,
Nancy Le
Assistant Front Office Manager
par un voyageur
Publié le 24 oct. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
12 déc. 2019 par Nancy Le, Gestion de l’hôtel
Dear BEATRIZ,
Thank you for taking time to vote us on Expedia. We look forward to welcoming you back in the future, and wishing you good luck and happiness.
Warmest regards,
Nancy Le
Assistant Front Office Manager
par un voyageur
Publié le 7 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2019 par Nancy Le, Gestion de l’hôtel
Dear Valued Guest,
Little Riverside Hoi An family are delighted that you enjoyed your stay with us. Thank you for taking time to vote us on Expedia.. we hope to have another chance to welcome you back here.
Warmest regards,
Nancy Le
Assistant Front Office Manager
par un voyageur
A recommander absolument !
Publié le 10 juill. 2019 sur HotelsUn très chouette hotel, tout le monde est hyper sympa et aux petits soins pour les clients. Une mention spéciale pour Susan et son équipe du front desk. L'hôtel est très beau et super bien décoré à l'ancienne, tout en utilisant des matériaux modernes. A recommander absolument !
Commentaires de Gestion de l’hôtel
21 juill. 2019 par Nancy Le , Gestion de l’hôtel
Dear Jean-Pol,
Thank you very much for leaving us a review and telling us about your stay with us
We couldn’t be happier to know that your experience at little riverside was such a positive one.
Ensuring our guests comfort on every level is important to our entire team and we appreciate your reaching out to us.
We would love to welcome you back again.
Warmest regards,
Nancy Le
Assistant Front Office Manager
par un voyageur
Genuinely kind place and hotel crew
Publié le 26 sept. 2024 sur HotelsThis well-maintained historic hotel exudes original charm and offers warm hospitality. One of the main reasons I chose this hotel was to avoid generic resorts or overly modern accommodations—I wanted a place with character, and this hotel delivered. My parents, both in their 70s, and I stayed in a connected room, which turned out to be one of the best decisions for our trip. We enjoyed plenty of quality time together while also having the privacy we needed. The hotel provides direct access to the river, and it's only a 10-15 minute walk to the old town. The mini bar and spa services are reasonably priced. Amiee, the hotel manager, is incredibly sweet and attentive, always ensuring that everything was comfortable and that we had the help we needed. My parents loved our stay here and would love to return if we get the chance. I hope that happens sometime in our lifetime
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Rose (Ms.) Front Office Manager, Gestion de l’hôtel
Dear Sunghee,We would like to sincerely thank you for your recent visit to Little Riverside A luxury Hotel & Spa. It was truly a pleasure to serve you.Your kind words regarding our location, view, guest services, great food in our restaurants, and our staff, who really are there to cater for you every need and I will share your comments with our Little Riverside team . We are sure it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We are very much appreciated for your support & it's very kind of you.Thank you and we look forward to welcoming you back in the near future. Wishing you safe travels, great adventure, and happiness!Best Regards,
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Very good staff and location.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Rose (Ms.) Front Office Manager, Gestion de l’hôtel
Dear Thomas, We very much appreciated your comments regarding your stay at Little Riverside A luxury Hotel & Spa. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warmest regards
par un voyageur
Breakfast
Publié le 6 sept. 2024 sur HotelsWe liked everything about the hotel except the breakfast food options. They are most local cuisines and not vegan or vegetarian friendly. If you do not eat pork or seafood, there is very limited option to eat at the breakfast. That is only reason we might not comsider staying in this hotel in future.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Rose (Ms.) Front Office Manager, Gestion de l’hôtel
Dear sir/madam,Thank you for taking the time to tell us about your experience at Little Riverside Hoi An hotel.I am sorry that your experience about breakfast did not meet your expectations; please allow me to express my sincerest apologies.At Little Riverside Hoi An, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us, this is why your comments about our breakfast options was immediately informed to our chefs and corrective actions were implemented right away. Please rest assured that all your comments are being taken into consideration and that the appropriate measures will be applied to prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best regards,
