Note fondée sur 836 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Montreal
Publié le 17 mars 2020 sur Expedia
Belle hôtel
Impossible de communiquer avec le personnel et il over charge tout carrément du vole
Sur tout service ou alcool!!!
Commentaires de Gestion de l’hôtel
1 juill. 2020 par General Manager - Dong Won Chung, Gestion de l’hôtel
Dear Danny, Greetings from Melia Danang Beach Resort! We would like to express our appreciation for having chosen us and we would like to thank you for taking the time to feedback us following your recent stay. First of all, let me offer you my sincere apologies for the inconveniences that you have experienced during your stay. We highly appreciate your comments, thanks to them we continuously strive to strengthen the points that need to be improved. We hope to have another chance to serve better service.
Best wishes,
Dong Won Chung
General Manager
par un voyageur
Publié le 6 mars 2020 sur Expedia
Commentaires de Gestion de l’hôtel
1 juill. 2020 par General Manager - Dong Won Chung, Gestion de l’hôtel
Dear Valued Guest, Warm greetings from Melia Danang Beach Resort! First of all, thank you for choosing our resort as well as for sharing your feedback. It is great for us to know that you were satisfied with our service at Meliá Danang Beach Resort. Our goal is always to make sure that all our guests have a very nice stay; all the details and comments that our guests share with us are crucial to keep improving. We hope to see you again on your next visiting.
Best Regards,
Dong Won Chung
General Manager
par un voyageur
Publié le 6 mars 2020 sur Expedia
Commentaires de Gestion de l’hôtel
1 juill. 2020 par General Manager - Dong Won Chung, Gestion de l’hôtel
Dear Valued Guest, Warm greetings from Melia Danang Beach Resort! First of all, thank you for choosing our resort as well as for sharing your feedback. It is great for us to know that you were satisfied with our service at Meliá Danang Beach Resort. Our goal is always to make sure that all our guests have a very nice stay; all the details and comments that our guests share with us are crucial to keep improving. We hope to see you again on your next visiting.
Best Regards,
Dong Won Chung
General Manager
par un voyageur
Publié le 11 févr. 2019 sur Expedia
Établissement donnant directement sur la plage. Piscine très belle.
Chambres sans vue sur la mer, sans balcon.
Commentaires de Gestion de l’hôtel
26 févr. 2019 par GEX Manager, Gestion de l’hôtel
Dear FERNANDO,
Warm greetings from Melia Danang Resort !!
First of all, thank you for having chosen our resort as well as for sharing your feebdack on Expedia.
We are glad to know that you satisfied your stay with us especially our sea view during your stay. We always try to serve valuable experience to all of geusts in order to reach all of guest satisfaction.
We hope to see you again on your next visiting.
Thanks and Regards,
Minji.BACK
Guest Experience Manager
Recommandé
pour Tout le mondepar un voyageur de Blois
Hôtel très agréable
Publié le 26 mars 2017 sur Expedia
Pour : Son confort, l'accueil et la chaleur du personnel.
Emplacement : Le quartier est essentiellement dédié aux visiteurs de la montagne de marbre. Nous avons pourtant trouvé, face à l'hôtel, un petit restaurant local.
La froideur du hall d'accueil, trop standard, est tout de suite oubliée grâce à l'amabilité du personnel. Les chambres sont spacieuses et confortables, en revanche l'éclairage de la salle de bain, bien équipée, est insuffisant. La restauration est très bonne et le service efficace et sympathique. La grande piscine, avec vue mer, est très agréable. En revanche, les transats et parasols de la plage sont peu fréquentés car la baignade en mer peut être dangereuse pour ceux qui ne respecteraient pas les conseils des "lifeguards" attentifs de l'hôtel.
Gros point noir, hors la proximité du site de la montagne de marbre accessible à pied, le Melia Da Nang est loin de tout. Il existe une navette payante pour se rendre à Hoi An, des vélos sont à disposition des clients. Il reste les taxis.
Commentaires de Gestion de l’hôtel
27 mars 2017 par General Manager, Gestion de l’hôtel
Dear Jean-Yves, First of all I would like to thank you very much for having chosen Melia Danang Resort as your home far away from home in Danang as well as for taking the time to share your experience with us. We are happy to know that you enjoyed our spacious room as well as our Restaurants. It is wonderful to read your comments about our staff, I assure you that I will share your feedback with them who take great pride in ensuring each guest has a memorable stay. However, I would like to apologize for the inconvenience that you could have experienced in our Resort. All your comments will help us in our continuing effort to exceed your expectations. We are looking forward to welcome you again in the nearest future. Manuel Ferriol Hotel Manager
par un voyageur
Publié le 27 sept. 2024 sur Expedia
ホテルでのんびり過ごすにはとてもいい所でした。
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Nhung Ngo , Gestion de l’hôtel
Shunsuke様、この度はMeliá Danang Beach Resortにご滞在いただき、また素晴らしいレビューをありがとうございます！リゾートでゆっくりとお過ごしいただけたこと、大変嬉しく思います。お客様にリラックスできる環境をご提供することが私たちの目標であり、その体験をお楽しみいただけたとのこと、光栄です。また近い将来、静かなひとときをお過ごしいただける機会を楽しみにしております。心を込めて、Nhung Ngoゲストエクスペリエンスマネージャー
par un voyageur
Publié le 21 sept. 2024 sur Hotels
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Linh Le - Guest Experience Manager, Gestion de l’hôtel
Xin chào valued guest,Thank you very much for your kind review. The entire team is glad to learn that you enjoyed your stay with us and we are all looking forward to having you back with us soon. All the best wishes from Meliá Danang Beach Resort!Linh LeGuest Experience Manager
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Linh Le - Guest Experience Manager, Gestion de l’hôtel
Xin chào Masaya,Thank you very much for your kind review. The entire team is glad to hear that you enjoyed your stay with us and we are all looking forward to having you back with us soon. All the best wishes from Meliá Danang Beach Resort,Linh LeGuest Experience Manager
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Beautiful beachside property with amazing rooms and pools. Certain common facilities such as gym and spa’s thermal jacuzzi are not great in condition or cleanliness but still usable.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Linh Le - Guest Experience Manager, Gestion de l’hôtel
Xin chào Ziyi,Thank you for taking the time to review our resort. We are thrilled to hear that you loved our amazing rooms and pools. There is nothing more satisfying for us than providing a beautiful environment for our guests.We appreciate your feedback regarding our certain common facilities, specifically the gym and spa's thermal jacuzzi. We apologize if these areas did not meet your expectations in terms of condition and cleanliness. Rest assured, we will take your comments into consideration and address any necessary improvements to ensure a better experience for our future guests.Nonetheless, we are glad to hear that despite the limitations, you still found these facilities usable. We are committed to making our guests' stay as enjoyable as possible and will continually strive to meet and exceed your expectations in all areas.Thank you again for choosing our beachside property. We hope to have the opportunity to welcome you back in the future and provide an even better experience.Best Regards,Linh LeGuest Experience Manager
