Note fondée sur 678 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 avr. 2024 par GM, Gestion de l’hôtel
Dear Mr./Ms Eric,Many thanks for taking the time to share details of your recent experience with us!On behalf of the Melia Vinpearl DaNang community, we would like to express our sincere thanks for your compliments and recognition of the service and facilities of our hotel. Your feedback serves as priceless motivation for our team, and we will surely pass your lovely comments onto them.Once again, thank you for sharing your feedback with us. We hope to host you again soon for more spontaneous discoveries in our charming city.Kind regards,The Hotel Management
par un voyageur
Très pratique
Publié le 12 févr. 2023 sur HotelsÉtablissement moderne avec tout ce qui correspond à sa catégorie.
Très bien situé à da Nang (centre, plage, restaurants, commerces, aéroport..)
Très belle vue sur Danang depuis la chambre
Service très efficace.
Commentaires de Gestion de l’hôtel
13 févr. 2023 par Melia Vinpearl Da Nang Riverfront, Gestion de l’hôtel
Xin chào Ms/Mr.Jean, Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to serving you again in future. Sincerely,The Hotel Management
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par GEX, Gestion de l’hôtel
Dear Mr./Ms JINKYUNG,We are always pleased to receive feedback from our guests about their experience at our property, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us.Yours very truly,The Hotel Management
par un voyageur
Publié le 19 août 2024 sur Expedia
Teach employees how to be warmth and welcome to guests. Carpet stinks. You made we wait till 2 pm to check in. You are not accommodative to guests who come from the other side of the world Remove the carpet from hallway. Give water to guests according to how many people in the room. There is no iron box in the room. Rooks are squishy than what w ease in the internet.
Buffet place is congested. Too
May children and too many sick guests who cough and sneeze. One kids almost hit my wife with luggage and she almost fell down.
Too much people smoking. There should be a smoking area for them .
Commentaires de Gestion de l’hôtel
21 août 2024 par GEX, Gestion de l’hôtel
Xin Chao Mr./Ms Mini,Thank you for choosing Melia Vinpearl Da Nang Riverfront as your accommodation and bringing this issue up to our attention. First of all, we would like to extend our sincerely apologies concerning all the issues that you have faced.We are usually known for our great customer service and attention to detail in everything that we do. We of course would like to do the same for you. Please rest assured that we are taking this matter extremely seriously and we are undertaking a thorough review to ensure that an incident like what you experienced does not happen again.Once again, I would like to send a very sincerely apology on behalf on The Hotel Management and we hope that we have the opportunity to regain your trust and welcome you back to our hotel. Sincerely,The Hotel Management
par un voyageur
Publié le 19 août 2024 sur Expedia
모든 면에서 좋았습니다.
Commentaires de Gestion de l’hôtel
21 août 2024 par GEX, Gestion de l’hôtel
Xin chào Mr./Ms Seungwon , Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to welcome you again in future. Sincerely,The Hotel Management
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par GEX, Gestion de l’hôtel
Dear Mr./Ms hyeok ,Greeting from Melia Vinpearl DaNang Riverfront!First and foremost, it was a great pleasure to welcome you to Melia Vinpearl DaNang Riverfront, it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to complete our comment card with reference to your stay at Melia Vinpearl DaNang Riverfront. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Melia experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one.Yours very truly,The Hotel Management
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par GEX, Gestion de l’hôtel
Dear Mr./Ms jongkyung,Thank you for sharing your experience at the Melia Vinpearl DaNang Riverfront. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcoming you back to “your home away from home’’.Yours very truly,The Hotel Management
par un voyageur
Publié le 18 août 2024 sur Expedia
Good value, beautiful hotel, great staff
Commentaires de Gestion de l’hôtel
21 août 2024 par GEX, Gestion de l’hôtel
Dear Mr./Ms Quoc,Many thanks for taking the time to share details of your recent experience with us!On behalf of the Melia Vinpearl DaNang Riverfront community, we would like to express our sincere thanks for your compliments and recognition of the service and facilities of our hotel. Your feedback serves as priceless motivation for our team, and we will surely pass your lovely comments onto them.Once again, thank you for sharing your feedback with us. We hope to host you again soon for more spontaneous discoveries in our charming city.Kind regards,The Hotel ManagementMany thanks for taking the time to share details of your recent experience with us!On behalf of the Melia Vinpearl DaNang Riverfront community, we would like to express our sincere thanks for your compliments and recognition of the service and facilities of our hotel. Your feedback serves as priceless motivation for our team, and we will surely pass your lovely comments onto them.Once again, thank you for sharing your feedback with us. We hope to host you again soon for more spontaneous discoveries in our charming city.Kind regards,The Hotel Management
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par GEX, Gestion de l’hôtel
Xin Chao Our valued guest, Thank you for choosing Melia Vinpearl Da Nang Riverfront as your accommodation and bringing this issue up to our attention. First of all, we would like to extend our sincerely apologies concerning all the issues that you have faced.We are usually known for our great customer service and attention to detail in everything that we do. We of course would like to do the same for you. Please rest assured that we are taking this matter extremely seriously and we are undertaking a thorough review to ensure that an incident like what you experienced does not happen again.Once again, I would like to send a very sincerely apology on behalf on The Hotel Management and we hope that we have the opportunity to regain your trust and welcome you back to our hotel. Sincerely,The Hotel Management
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par GEX, Gestion de l’hôtel
Dear Mr. Heon,Many thanks for taking the time to share details of your recent experience with us!On behalf of the Melia Vinpearl DaNang Riverfront community, we would like to express our sincere thanks for your compliments and recognition of the service and facilities of our hotel. Your feedback serves as priceless motivation for our team, and we will surely pass your lovely comments onto them.Once again, thank you for sharing your feedback with us. We hope to host you again soon for more spontaneous discoveries in our charming city.Kind regards,The Hotel Management
