Note fondée sur 232 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hôtel triste et démodé
Publié le 10 mars 2020 sur HotelsOù sont les 5 étoiles annoncées hôtel démodé et le service n’est pas à la hauteur. Seul point positif les chambres sont très spacieuses mais les vitres sont sales ce qui gâche la vue. Cet hôtel a besoin d’un lifting en profondeur pour retrouver son lustre d’avant.
Commentaires de Gestion de l’hôtel
19 mars 2020 par Hotel Management, Gestion de l’hôtel
Dear Mr. Dominique,
Thank you for your stay with us.
We would like to acknowledge your valuable reviews. We always try to improve the service of the hotel and improve the service quality to bring the best satisfaction to each customer.
Best regards,
par HELENE de RUEIL
Très pratique
Publié le 14 mai 2013 sur HotelsUn bon hôtel confortable et moderne situé près du musée de Danang personnel sympathique et efficace, bon petit déjeuner.
par un voyageur de cavalaire france
hagl plazza da nang meilleur hotl en centre ville
Publié le 3 oct. 2010 sur HotelsService et petit dejeuner merite le 5 étoiles, proprete et vue magnifique
Regret pour la piscine fermee en travaux
meilleur hotel de da nang pour un sejour en centre ville
par un voyageur
Publié le 2 oct. 2024 sur Expedia
convenient location. friendly staff
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Mrs. Le Thi Xuan Thao General Manager , Gestion de l’hôtel
Dear Mr/MsTai Tran ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,
par un voyageur de KOBE SUMA
Publié le 29 sept. 2024 sur Expedia
noisy
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Mrs. Le Thi Xuan Thao General Manager , Gestion de l’hôtel
Dear Mr/Ms KoJi,We are so sorry to hear that your stay with us did not meet your expectation. With your helpful mention, we have already checked and had maintenance plans to improve hotel facilities. We've already discussed and trained our staff about solving problem skills to ensure improving guest satisfaction. We do hope to get your understanding.Thank you so much for your helpful sharing, and we look forward to welcoming you again to give us an opportunity to make up for our mistake.Yours sincerly,
par un voyageur
Publié le 22 sept. 2024 sur Expedia
the premises are good
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Mrs. Le Thi Xuan Thao General Manager , Gestion de l’hôtel
Dear Mr/Ms LAM FREDDY,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Great breakfast buffet! Great staff, very friendly and accommodating.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Mrs. Le Thi Xuan Thao General Manager , Gestion de l’hôtel
Dear Mr/Ms Aurelio ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,
par un voyageur
Publié le 31 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Mrs. Le Thi Xuan Thao General Manager , Gestion de l’hôtel
Dear Mr/Ms ,We are so sorry to hear that your stay with us did not meet your expectation. With your helpful mention, we have already checked and had maintenance plans to improve hotel facilities. We've already discussed and trained our staff about solving problem skills to ensure improving guest satisfaction. We do hope to get your understanding.Thank you so much for your helpful sharing, and we look forward to welcoming you again to give us an opportunity to make up for our mistake.Yours sincerly,
par un voyageur
Publié le 30 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 août 2024 par Mrs. Le Thi Xuan Thao General Manager , Gestion de l’hôtel
Dear Mr/Ms ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,
par un voyageur
Publié le 17 août 2024 sur Expedia
The overall stay was good, however the bed we had was squeaking and bent down on one side. No problem other than that, very clean, convenient with coffee shop right next to the hotel. Walkable to touristy areas and the local areas (seeing two sides of Danang). Thank you for the hospitality.
Commentaires de Gestion de l’hôtel
18 août 2024 par Mrs. Le Thi Xuan Thao General Manager , Gestion de l’hôtel
Dear Mr/Ms ,We are so sorry to hear that your stay with us did not meet your expectation. With your helpful mention, we have already checked and had maintenance plans to improve hotel facilities. We've already discussed and trained our staff about solving problem skills to ensure improving guest satisfaction. We do hope to get your understanding.Thank you so much for your helpful sharing, and we look forward to welcoming you again to give us an opportunity to make up for our mistake.Yours sincerly,
