Note fondée sur 801 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par Naman Retreat Danang, Gestion de l’hôtel
Dear Garo,We are more than happy to know you had a great stay with us. We are looking forward to seeing you back at Naman Retreat!Kind regards,Naman Retreat Danang.
par un voyageur
Publié le 15 janv. 2016 sur Hotels
par Jean-francois
la réceptionniste pas d experience et menteuse
Publié le 6 déc. 2015 sur Hotelswe had requested a deluxe room seen on the more expensive pool so we had the room then in the ca bathroom smelled like sewage, so we called the front desk which sends us someone to check the room, so they come to check the bathroom, deodorizes the bathroom and that all is in the order but that is not the problem solutions, so call the front desk saying that he can not do anything for that, we are not finished work controller, we ask another room, the receptionist trying another room, puts us in a cheaper room ... but the price paid is wrong with the room so we asked for a room change, the receptionist is the end of service, us that there is more room available as it remains bedroom has twin bed, so we still insist to get the room ... She seeks pay as magic it finds a double room, but the room didnt given the view of the pool so it costs less! The receptionist s well was over, we offer not even a refund of the price difference ($ 10) !!!
So we had requested an appointment with the manager who was who understood the problem, but to protect it tells us that the higher deluxe room seen on the pool and the upper deluxe room seen on the garden being the same price, but when I showed him the black on white price she did not know what to say ... All these tell us that it is the same price She offered a price reduction on the restaurant or the store .. . But do not want to repay the money too
Staff still lacks many experience Do not let it!
Recommandé
pour Couplespar un voyageur de Seoul
Publié le 28 juill. 2015 sur Expedia
Contre : mettre en place un service de do not disturb car on n'entend pas frapper quand on est dans la piscine à l'extérieur de la chambre ....
les chambres avec leur piscine privée sont parfaites pour les couples qui veulent de l'intimité.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Naman Retreat, Gestion de l’hôtel
Dear MinjiThank you so much for your feedback. We are delighted to know that overall you enjoyed our service and had memorable stay at Naman Retreat. The team look forward to welcoming you back in the future.Best regards,Naman Retreat
par un voyageur
Publié le 25 août 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Naman Retreat, Gestion de l’hôtel
Dear YunjuThank you so much for staying with us and sharing a great feedback. We are glad to know that you had a great stay at Naman Retreat and enjoyed all services. We all look forward to have you back with us soon !Best regards
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Naman Retreat, Gestion de l’hôtel
Dear Juyeon,Thank you so much for staying with us and giving a perfect review. We are delighted to know that overall you had a great time at Naman Retreat, enjoyed all facilities and services provided by our staffs. The team look forward to welcoming you back with us for another exceptional stay !Best regards.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Naman Retreat, Gestion de l’hôtel
Dear Tae JungThank you for staying with us and giving us a perfect feedback. We are glad to know that you had an amazing stay at Naman Retreat. The team look forward to welcoming you back for another great experience.Best regards
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Naman Retreat, Gestion de l’hôtel
Dear our value guest,Thank you very much for giving us a perfect review. We are glad to know that you had a memorable stay at Naman Retreat. The team hope to welcome you back soon in the future.Best regardsNaman Retreat
par un voyageur de Yatusiro Wakakusa
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Naman Retreat, Gestion de l’hôtel
Dear JunkoThank you so much for sharing great feedback. We hope that you had a memorable stay at Naman Retreat. The team look forward to welcoming you back in the future. Best regards.Naman Retreat
