Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 mai 2023 par Phong Phu Team, Gestion de l’hôtel
Thank you very much for your review. Hope you all heath and happiness.Kind Regards,
par un voyageur
Mauvaise gestion des réservations
Publié le 23 févr. 2020 sur HotelsAvions payé mais ils n ont pas effectué la réservation pour 6 nuits.
Heureusement que l hôtel d en face avait une chambre de libre.
Commentaires de Gestion de l’hôtel
26 févr. 2020 par Sonia, Gestion de l’hôtel
Thank you for taking time to share us your experience!
We would like to appologise for this inconvenience caused.
We did not make careful notification for cancelled and relocated reservations.
Once again, we sincerely apologize for this shortcoming.
Hope you all heath and happiness,
Kind Regards,
par un voyageur
Publié le 23 août 2024 sur Expedia
Great property - communication in text better than in person. Issue with booking a car but aside from that perfect
par un voyageur
Publié le 19 juin 2024 sur Expedia
This place is a gem!! I am thrilled I found it, it is walking distance to Hỏi An old market. There is a great spa across from the hotel. The staff can’t be more welcoming, next to the hotel you can change USD money at an excellent rate. The room is CLEAN CLEAN CLEAN. I would come back here 10’x over. They also provide laundry service and gave it back to me at the end of the day. I took the family room that had 3 twin beds and 1 king bed.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Phong Phu Team, Gestion de l’hôtel
Dear Claire,Thank you very much for spending time to share your experiences.We are glad to hear that you had a good time with us.Your feedback is a motivation for us to improve our service. Hope to welcome you again one day!With best regards,
par un voyageur
Publié le 17 mai 2024 sur Hotels
par un voyageur
Publié le 10 janv. 2024 sur Expedia
noisy
par un voyageur
Publié le 20 sept. 2023 sur Expedia
The atmosphere of the room is good and the location is good.
However, it was very noisy because Chinese people started karaoke loudly and were making a fuss at night.
Don't the staff pay attention?
par un voyageur
Publié le 30 juill. 2023 sur Expedia
Lovely small hotel with nicest staff I have ever encountered. Rooms were clean and comfortable. Breakfast was great and lots of dining options nearby. ( Cafe 43was great) Easy walk to Old Town. Would definitely stay again.
par un voyageur
Publié le 9 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2023 par Phong Phu Team, Gestion de l’hôtel
Thank you for taking time to review us. We wish you all the best.
par un voyageur
Publié le 7 juin 2023 sur Expedia
The property is clean. No elevator. The staff help to bring your luggage up when you arrive however they did not help to bring them down. Staffs are very friendly. The location doesn't allow 16 seats vehicle to come in so you have to take electric shuttle to come in if you have big group and using 16 seat vehicle. The location is within walkable distance (12 to 15 min walk) to Hoi An night market where you can catch a boat at night time with a lot of street food.
Commentaires de Gestion de l’hôtel
10 juin 2023 par Phong Phu Team, Gestion de l’hôtel
Dear Henry,Thank you so much for spending time to review us. We are very happy about your good experiences and sorry for any inconvenience causes. We wish you all heath and happiness.Kind Regards,
