Note fondée sur 560 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Dade City
Publié le 10 oct. 2024
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Manoj Kansara, Gestion de l’hôtel
Dear Sarah, Thank you so much for showing your smile in your review for us. We are so glad to see our efforts being successful in making your stay most pleasurable. We believe in "Happy Guest, Happy Business". So we are so happy to see you happy during your recent stay with us. We are also assuring you that we will make our best efforts to make your future stays also most pleasurable. Thank you again, See you again.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Manoj Kansara, Gestion de l’hôtel
Dear Scott, Thank you so much for showing your smile in your review for us. We are so glad to see our efforts being successful in making your stay most pleasurable. We believe in "Happy Guest, Happy Business". So we are so happy to see you happy during your recent stay with us. We are also assuring you that we will make our best efforts to make your future stays also most pleasurable. Thank you again, See you again.
par un voyageur
Dade city trip
Publié le 4 oct. 2024 sur HotelsWe arrive late check in, clean room
Beds were a little hard, the only thing we experience this time was that we could heard next door or across the hall guess coughing very loud it was disturbing as we got waken up too early with noises. Otherwise we really enjoyed our previous stayed at this location.
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Manoj Kansara, Gestion de l’hôtel
Dear Guest, Thank you for your time to make a review for us. We believe in "Happy Guest, Happy Business". That is called our "Hamptonality, which is even better Hospitality".We are glad to see that we were able in making your stay pleasurable but at the same time, it looks like we missed an opportunity in exceeding your expectations during your recent stay with us. WE apologize for any inconvenience occurred during your recent stay and we are assuring our best efforts. Thank you again, See you again.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Pet Friendly
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Manoj Kansara, Gestion de l’hôtel
Dear Darryl, Thank you so much for showing your smile in your review for us. We are so glad to see our efforts being successful in making your stay most pleasurable. We believe in "Happy Guest, Happy Business". So we are so happy to see you happy during your recent stay with us. We are also assuring you that we will make our best efforts to make your future stays also most pleasurable. Thank you again, See you again.
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Manoj Kansara, Gestion de l’hôtel
Dear Anthony, Thank you for making an inspiring review Our team members are so happy to see your review, we all feel like worth doing everything for our guests. You inspired us by making a great review and we are assuring you that we will make more efforts to make your future stays most pleasurable. Thank you again, See you again.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Sunny, Gestion de l’hôtel
Thank you for staying with us and let us know what we can do to serve you better.Our hotel location under hurricane watch. So, if you felt any short in services.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Sunny, Gestion de l’hôtel
Thank you for staying with us and taking part in positive survey.Looking forward to serving you in the future.
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Overall, a great place to stay. The tv remote was a bit confusing, but the front desk person took the time to not only explain, but to demonstrate. Room was clean, bed was comfy. Pillows were too mushy for my taste. The only downside (not worth a star reduction because it was not the fault of the hotel) was people upstairs must have been racing back and forth all night, and the noisy neighbors (crying and yelling kids and a dog) on the floor I was on. I didn't stick around for breakfast, but ham, omelets, potatoes, and toast were on the menu. Yum!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Sunny, Gestion de l’hôtel
Thank you for staying with us and taking part in positive survey.Looking forward to serving you in the future.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Friendly staff
Power out for 6hrs due to hurricane
No hot water for shower on September 26 and September 27..,,, was told by front desk
"A plumber is coming out"
Problem should have shown more attention
Charged $176 per night and no shower?
Not a happy customer.. won't be coming Back
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Sunny, Gestion de l’hôtel
Thank you for staying with us and taking part in survey.Looking forward to serving you in the future.Hurricane is natural disaster, and human can't meet guest expectation.Electricity was not out in the Hotel only. More than 50,000 Customer in the town had no electricity.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
The rooms were renovated but there were some things they never did to make the reno complete. The vent exhaust cover looked terrible it was screwed in with drywall screws and cracked , the water supply pipe was rusted and the cover plate was rusted as well . No exhaust fan working o bathroom .
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Manoj Kansara, Gestion de l’hôtel
Dear Alfredo, Thank you for you stay and your comments. We can see in your comments that everything was great but exhaust fan fan bath room and rusted pipes. We apologize for that experience and we are going check it and fix it right now. .Thank you for helping us by pointing areas of improvement. Thank you again, Expecting to see you soon again.
