Note fondée sur 733 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2024 sur Expedia
Pool
Commentaires de Gestion de l’hôtel
7 août 2024 par General Manager , Gestion de l’hôtel
Dear Mary, Thank you so much for your wonderful 5/5 rating! We are thrilled to hear that you enjoyed our pool facilities during your stay.Our team works hard to maintain a clean and relaxing environment for our guests, and your positive feedback is greatly appreciated. If there's anything specific you enjoyed or any suggestions you have for further improvement, we would love to hear from you.We hope to welcome you back soon for another enjoyable experience.Warm regards,
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par General Manager , Gestion de l’hôtel
Thank you so much for your 5/5 rating! We're thrilled to know that you had an excellent stay with us. Your positive feedback means a lot to our team, and we're glad we could provide you with a memorable experience. We look forward to welcoming you back soon!
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par general manager , Gestion de l’hôtel
Thank you for taking the time to leave a review and for giving us a 8/10 rating. We are delighted to hear that you had a positive experience during your stay. Your feedback is important to us as it helps us to continually improve our services.If there is anything specific you feel we could do to earn that fifth star, we would love to hear your suggestions. We hope to have the opportunity to welcome you back in the future and provide an even better experience.
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 juill. 2024 par General Manager , Gestion de l’hôtel
Thank you for taking the time to leave a review and for giving us a 5 out of 5 rating. We are delighted to hear that you had a positive experience during your stay. Your feedback is important to us as it helps us to continually improve our services.If there is anything specific you feel we could do to earn that fifth star, we would love to hear your suggestions. We hope to have the opportunity to welcome you back in the future and provide an even better experience.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Fridge didn't work, tv remote didn't work, bathroom fan had a loud squeaking noise.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par General Manager , Gestion de l’hôtel
Dear Guest,Thank you for bringing your concerns to our attention. We apologize for the issues you encountered during your stay, including the non-functioning fridge and TV remote, as well as the loud squeaking noise from the bathroom fan. Your feedback is valuable to us, and we are committed to addressing these matters promptly to ensure a more comfortable experience for all our guests.Please let us know if there is anything we can do to make it right.Warm regards,
par un voyageur de Irmo
Publié le 17 juill. 2024 sur Expedia
We passed by the hotel and changed our minds. Lost the money on our credit card but did not care. Property looks like unsavory individuals stay hang out there.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par General manager , Gestion de l’hôtel
Dear Guest,We understand that you decided to cancel your stay after passing by our property. We regret to hear that you found the environment concerning. While your cancellation resulted in a charge to your credit card, we always strive to maintain a safe and welcoming atmosphere for all our guests. If you have any specific concerns or feedback, please feel free to share them with us, as we are committed to improving our services and ensuring a comfortable stay for everyone.
par un voyageur
Publié le 9 juill. 2024 sur Hotels
It was a nice room. The jacuzzi leaked when i triwd to use it. The breakfast was very small and so was the breakfast room. The employees were very friendly. Easy location to find. Overall it was a nice stay
Commentaires de Gestion de l’hôtel
11 juill. 2024 par General Manager , Gestion de l’hôtel
Thank you for your feedback! We're delighted to hear that you found our room nice and our employees friendly. We apologize for any inconvenience with the jacuzzi and the breakfast room size. Your comments are valuable to us as we strive to improve our services. We're glad you found our location convenient and that overall you had a nice stay. We hope to welcome you back soon for an even better experience!
par un voyageur
Publié le 26 juin 2024 sur Expedia
It was pretty clean and organized
Commentaires de Gestion de l’hôtel
1 juill. 2024 par General Manager , Gestion de l’hôtel
Thank you very much !
par un voyageur
Publié le 23 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 juill. 2024 par General Manager , Gestion de l’hôtel
Thank You very Much !!
par un voyageur
Publié le 19 juin 2024 sur Expedia
Great location. Close to the super cute downtown area. Staff was very customer service friendly. Pool was clean and refreshing.
Room was just enough for me.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par General Manager , Gestion de l’hôtel
thank you very much for this great review, we are so happy to hear that you found our staff friendly also you like the pool and room.
