Note fondée sur 535 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,6 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 nov. 2024
Commentaires de Gestion de l’hôtel
8 nov. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Robert, Thank you for the perfect rating! Natalie #Team6
par un voyageur
Publié le 30 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Matthew,Thank you for the amazing rating!! Maz K.#Team6
par un voyageur
Publié le 23 août 2024 sur Hotels
Just ew. There are limited hotels in the area & unfortunately had to go with this one. Sleeping in my car would have been a better option. Got sick the following day as well. Front door wouldn’t lock properly, TV didn’t work, AC didn’t work, scummy, grimy, all around just a bad hotel.
Commentaires de Gestion de l’hôtel
28 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi David,We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. Lilith#Team6
par un voyageur
Minor issues
Publié le 18 août 2024 sur HotelsWe were on the 3 rd floor and the ants were terrible. I felt as I was afraid to move in the shower as it felt unstable as if it would give way and fall to the floor below. The pool was green even though the chlorine smell was terrible as I was walking by. Just the over all appearance of the property was run down looking.
They were minor issues that I could see being an easy fix. If the owner spent a little time and money this place has the potential of being a great little affordable place to stay.
Oh and the little cleaning lady was wonderful, she was so polite and nice.
Commentaires de Gestion de l’hôtel
26 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Belinda, We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations. We would like to better understand the specifics of what transpired and how we can make amends. Please contact us so that we can address your concerns promptly. Once again, we apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers. Thank you for your understanding. Natalie #Team6
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Customer Care Team, Gestion de l’hôtel
We appreciate your fantastic review and for awarding us with a 10-star rating! Knowing that you had such a positive experience at our location truly delights us. Your feedback is incredibly valuable to us and serves as a driving force to consistently deliver top-notch service. If you have any additional comments or if there is anything else that we can assist you with, please feel free to get in touch. Thank you once again for your support!
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Mike,We extend our sincerest apologies for any inconvenience caused.Maz K.#Team6
par un voyageur
Publié le 11 août 2024 sur Expedia
The entire property needs a major renovation or just closing the doors! Door handles coming off, grass not mowed, elevator had something sticky on the floor and the smell was horrible. Everything in the hotel was outdated and run down! The bed was like a brick. The only thing I can say good… the floor in the room looked recently redone and the shower was new. Do yourself a favor and go up the hill to the Baymont Inn and Suites. I wish I had checked before I booked this property. The Baymont Inn and suites was only $10 more! Lesson learned
Commentaires de Gestion de l’hôtel
16 août 2024 par Nancy Y., Gestion de l’hôtel
We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience. Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust.Nancy Y.#Team6
par un voyageur
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Customer Care Team, Gestion de l’hôtel
Thank you very much for taking the time to share your feedback with us. It means a lot to us, and we truly hope that you had a great experience with us. If there are any areas where we can make improvements or if you have specific feedback you would like to share, please do not hesitate to contact us. We are looking forward to the opportunity to serve you again in the future!
par un voyageur
Exhausted
Publié le 11 août 2024 sur HotelsOur stay was awful. We complained at 1030 about young kids running up and down the hall and front room to room. Nothing happened they finally was quiet around midnight and then back up at 6 am loud and running the halls. I’m exhausted
Commentaires de Gestion de l’hôtel
16 août 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
par un voyageur
Clean rooms
Publié le 7 août 2024 sur HotelsIt was a very nice place to stay for a few days, our room was neat and clean, will definitely go back
Commentaires de Gestion de l’hôtel
8 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Sharon,Your satisfaction means the world to us, and we are overjoyed to have met your expectations. If you know of anyone who might be travelling in our area and needs a place to stay, please feel free to spread the word.Maz K.#Team6
