Note fondée sur 480 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par AH, Gestion de l’hôtel
Thank you for your feedback. We're sorry to hear that your stay didn’t meet your expectations. We strive to provide a better experience for all of our guests.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Kalista was great at checking us in. Even called to make sure our room was perfect.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par AH, Gestion de l’hôtel
Thank you so much for the wonderful review! We're thrilled to hear that Kalista made such a positive impression during your check-in and went the extra mile to ensure your room was perfect. It's great to know her attention to detail and follow-up helped make your stay even more enjoyable. We’ll be sure to share your kind words with her! Looking forward to welcoming you back soon. Safe travels!
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Friendly and helpful staff.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par AH, Gestion de l’hôtel
Thank you for your perfect 5/5 review! We're so glad to hear that our staff made a positive impact on your stay. Providing friendly and helpful service is something we take great pride in, and it’s wonderful to know we made your experience a pleasant one.
par un voyageur
Publié le 1 oct. 2024
Staff was great. Area smelled like a feed lot.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par AH, Gestion de l’hôtel
Thank you for the 5/5 rating and your kind words about our staff! We're glad they made your stay enjoyable. We understand that the nearby area may have an occasional feed lot scent, and we appreciate your understanding. We're always striving to provide the best experience possible and hope to see you again soon!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
30 sept. 2024 par AH, Gestion de l’hôtel
Thank you for your 4 out of 5 rating! We truly appreciate your feedback and are delighted to hear that you had a positive experience with us. It’s great to know that our hotel contributed to your enjoyable stay.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
I gave this a 3 because the room I was in was not in the best condition. The door had a gap big enough to see into the hallway and definitely needs to be renovated. The town smells like sewage and manure due to all the cattle farms there so if you are looking to stop somewhere drive another hour or so to the next town. The smell in the morning was the worst and I was trying hard to not gag as I was making my way out of town. Saw other people covering their noses and mouths while filling up on gas.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par AH, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We're sorry to hear that the room condition, especially the gap in the door, did not meet your expectations. We are committed to maintaining our property, and feedback like yours helps us prioritize necessary updates. I’ll make sure our maintenance team looks into this right away.Regarding the smell in the town, we understand that it can be unpleasant at times due to the proximity of the cattle farms. Unfortunately, this is something outside of our control, but we do sympathize with how it impacted your stay. We truly appreciate your honest feedback and hope you'll consider giving us another chance if you’re ever passing through in the future. Safe travels!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Recently renovated. Fine for a 9hr rest stop
Commentaires de Gestion de l’hôtel
23 sept. 2024 par AH, Gestion de l’hôtel
Thank you for taking the time to leave us a review! We're glad to hear that you had a pleasant stay and appreciated the recent renovations. It’s great to know that our accommodations met your needs for a 9-hour rest stop.
par un voyageur
Dalhart
Publié le 22 sept. 2024 sur HotelsA very nice and convenient place to stay on our way to Dallas
Commentaires de Gestion de l’hôtel
22 sept. 2024 par AH, Gestion de l’hôtel
Thank you so very much for the great review. It is nice to know that we were able to make your stay comfortable and nice on your way to Dallas. It truly means a lot. Thanks again and safe travels.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Great place to stop and rest
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par AH, Gestion de l’hôtel
Thank you for your thoughtful review and for giving us an 8/10! We're thrilled to hear that you enjoyed your stay and that it made your experience a positive one. Our team works hard to ensure each guest feels at home, so your recognition means a lot to us.
