Note fondée sur 30 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,3 sur 5
50 % des clients le recommandent
3,4 Propreté de la chambre
3,6 Service et personnel
3,7 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur de New Delhi

Publié le 14 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 juin 2024 par Mahinder, Gestion de l’hôtel
Thanks for the ratings!!!
5 sur 5
par un voyageur

Publié le 17 avr. 2022 sur Expedia
Spacious rooms. View from every room. Breakfast served had good varieties. Food is also very good. Very well behaved staff. Has a play room too to involve your kids in odd hours.
Commentaires de Gestion de l’hôtel
26 avr. 2022 par Manager, Gestion de l’hôtel
Dear Guest, Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay. We are truly grateful for the wonderful things you have said about the hotel, team and services. At Snow Valley Resorts we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to having more opportunities to be of service to you. Manager, Snow Valley Resorts,
3 sur 5
par un voyageur

Publié le 27 déc. 2021 sur Hotels
Hotel has all basic facilities but its very old. We had a bad experience because we were told rooms have valley view but our Presidential rooms were on the lowest level with no view. Avoid presidential rooms if valley view is a priority.
5 sur 5
par un voyageur

Publié le 7 déc. 2021 sur Hotels
good
3 sur 5
par un voyageur

Publié le 5 juill. 2021 sur Expedia
The location of the property is great but its over priced.
Commentaires de Gestion de l’hôtel
4 août 2021 par Manager, Gestion de l’hôtel
Dear Guest, Thank you for taking out time to review us and for posting your compliments. We are happy to note that you have had a memorable stay with us. We do look forward to having more opportunities to be of service to you.
4 sur 5
par un voyageur

Publié le 8 févr. 2021 sur Hotels
Good stay
Commentaires de Gestion de l’hôtel
10 févr. 2021 par Mahind, Gestion de l’hôtel
Dear Guest, Thanks for the stay. Hope to see you soon.
2 sur 5
par un voyageur

Publié le 1 janv. 2020 sur Expedia
Dull rooms, Normal washrooms Sticky & smelly blanket
Commentaires de Gestion de l’hôtel
11 févr. 2020 par Manager, Gestion de l’hôtel
Dear Guest, Thank you for taking the time out to convey your feedback regarding your visit to our hotel. We deeply regret that we did not meet the usual standard one can expect from Snow Valley Resorts, and I hope you will accept my sincere apologies. Guest satisfaction is a prime credo for us and we take all feedback very seriously, thus we will work on our areas of improvement as per your observations. Rest assured that my team and I have noted your feedback and it will be investigated with the seriousness it deserves. We thank you for your patronage and look forward to welcoming you soon back again in the near future. Manager, Snow Valley Resorts, Dalhousie
1 sur 5
par un voyageur

Avoid this hotel if there is a snowfall..

Publié le 20 déc. 2019 sur Hotels
Unfortunately there was a snowfall and road was blocked from bus stand. We reached at about 9.30 pm and we have to walk on the ice in dark for 1.8 km to reach hotel. When I called hotel they suggested to ask people and walk to hotel. After reaching hotel there was a confusion about my booking. The details they received from Hotels.com/Expedia was different than what I booked. Next day again there was a problem for breakfast. My booking was showing that breakfast was included but the confirmation received by hotel was showing only room plan. I tried to call hotels.com customer service but the number was busy and can not sort out the issue. Hotel management expressed their apology for
Commentaires de Gestion de l’hôtel
25 déc. 2019 par Manager, Gestion de l’hôtel
Dear Guest, Thank you for taking the time out to convey your feedback regarding your visit to our hotel. We deeply regret that we did not meet the usual standard one can expect from Snow Valley Resorts, and I hope you will accept my sincere apologies. Guest satisfaction is a prime credo for us and we take all feedback very seriously, thus we will work on our areas of improvement as per your observations. Rest assured that my team and I have noted your feedback and it will be investigated with the seriousness it deserves. Regarding your booking we have Room only confirmation from Expedia and voucher received at our end doesn't include Breakfast. So fault was not at our end. During snowfall movement of all vehicles was stopped and all are helpless during this time. We thank you for your patronage and look forward to welcoming you soon back again in the near future. Manager, Snow Valley Resorts, Dalhousie
4 sur 5
par un voyageur de Mumbai

Publié le 27 mai 2019 sur Expedia
Lovely property , very friendly staff, special mention for Mr Vijay khatoch. Rooms were good but bathrooms could be far better, they could easily be upgraded
Commentaires de Gestion de l’hôtel
29 mai 2019 par Manager, Gestion de l’hôtel
Dear Guest, Thank you for taking out time to review us and for posting your compliments. We are happy to note that you have had a memorable stay with us. We do look forward to having more opportunities to be of service to you. Manager, Snow Valley Resorts, Dalhousie
3 sur 5
par un voyageur

Publié le 22 mai 2019 sur Expedia
Dislike :- Food quality, furniture cleanliness, washroom cleanliness
Commentaires de Gestion de l’hôtel
26 mai 2019 par Manager, Gestion de l’hôtel
Dear Guest, Thank you for taking the time out to convey your feedback regarding your visit to our hotel. We deeply regret that we did not meet the usual standard one can expect from Snow Valley Resorts, and I hope you will accept my sincere apologies. Guest satisfaction is a prime credo for us and we take all feedback very seriously, thus we will work on our areas of improvement as per your observations. Rest assured that my team and I have noted your feedback and it will be investigated with the seriousness it deserves. We thank you for your patronage and look forward to welcoming you soon back again in the near future. Manager, Snow Valley Resorts, Dalhousie
Retour aux détails de l'hôtel Affichage des évaluations 1 - 10 sur 30 Suivant