Ratings based on 9 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
67% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Sep. 20, 2024 on Expedia
Very helpful and friendly staff. The hotel is uniquely styled, and close to the Dali old town and many food options.
2 out of 5
by A traveller

Mixed review

Posted Aug. 7, 2024 on Hotels
Apart from one mishap our stay was OK. The location is close to old town with all the shopping and eateries. The hotel has a good vibe and is somewhat comfortable. People at the desk were very friendy. However: Our scheduled transport to the train station, one hour away, was a complete failure on behalf of the staff. The driver did not arrive and the substitute was arrogant and left us stranded in a heavy downpour among perilous traffic. Very bad ending to what should have been a comfortable stay in Dali.
Comment from Hotel Management
Aug. 7, 2024 by gutao, Hotel Management
I'm sorry this trip wasn't perfect,Thank you for your valuable advice, we will continue to improve our service, this time, we did not do a good job of pick-up service, I hope you can understand, the reason is that our pick-up master is the master of evaluation and employment, which is the cause of the problem, objective and objective reason is that the recent tourist season, there are more guests traveling, so the traffic is not so smooth. Next time you come to Dali Lijiang Old Story Inn, Yunnan Province, China, we hope that we will personally pick you up.I'm sorry again that this trip did not give you a good experience. I hope you can understandOld Story Inn
4 out of 5
Recommended
for Everyone
by A traveller from Seattle

Posted Feb. 1, 2018 on Expedia
Overall pleasant experience, especially the tour driver Mr. Wang. However, we were not pleased that the electricity went out on the second night, leaving us in total dark and cold with no air conditioning, etc. The staff were not well trained to apologize in this situation but just remained silent. The room is also a bit small for a family room.
Comment from Hotel Management
Feb. 12, 2018 by Tandy Zhang, Hotel Management
We're sorry about the power failure.We will listen to your Suggestions on staff training.Thank you very much for coming.
5 out of 5
by Christophe

Fantastic value for money

Posted Apr. 25, 2017 on Hotels
A very comfortable, modern and clean hotel with great service throughout. Comes highly recommended for short or long stay and very near the old city.
4 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 25, 2017 on Hotels
4 out of 5
by A traveller

Posted Jan. 11, 2017 on Hotels
It's a lovely hotel is return to any time. The staff were trying hard to help, but because they didn't speak any English it didn't always lead to the desired result. The rooms are lovely. At the beginning I was upgraded to a superior room with a lovely bathroom, but because it was cold, the AC wasn't able to heat it sufficiently I preferred the second room. The place is quiet and convenient for exploring the ancient city.
Comment from Hotel Management
Jan. 19, 2017 by General Manager, Hotel Management
Thanks for your kind review,and we will make it perfect next time.
4 out of 5
by A traveller from Tokyo, Japan

Good reasonable hotel

Posted Mar. 29, 2018 on Expedia
Pros: Stylish courtyard.
Location: Nice near location to old town.
The hotel staff can speak English fluently and gave me good information.
5 out of 5
Recommended
for Everyone
by A traveller

職員親切, 服務又好

Posted Jan. 2, 2017 on Expedia
職員都穿制服, 服務又好, 有向我們推介景點, 去蒼山, 真的很值得一去。我們走時, 又為我們把行理送到古城南門, 服務真的很好。
Comment from Hotel Management
Jan. 19, 2017 by Matty, Hotel Management
尊敬的顾客您好!非常感谢您对我们的支持,我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的,同时我们也很荣幸能为你提供最优质的服务。非常欢迎您无论商务出差或是旅行再次选择老故事!真诚期待您的再次光临!
4 out of 5
by A traveller

편리하고 깨끗한 호텔

Posted Nov. 16, 2016 on Hotels
만족합니다.