Note fondée sur 4 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,5 sur 5
4,0 Propreté de la chambre
3,2 Service et personnel
3,7 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

No next stay

Publié le 30 juin 2024 sur Hotels
I guess this hotel was a sophisticated hotel when it was opened. But now, staffs are just dressed Hard Rock style but having no knowledge about Hard Rock group hotels and cafes. They even do not understand single English word.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Rocker, Gestion de l’hôtel
Hi,Rock Star, Thank you for staying at Hard Rock Dalian Hotel. We are very sorry to hear that you did not have a satisfactory stay. If you have any questions during your stay, you can contact us at any time and we are always ready to help you solve the problems. Hard Rock encourages team members to provide scale-up services on the job, and also advocates playing their interests together to ignite life. and we wish to meet you again for the next time in the near future. You Rock!
5 sur 5
par un voyageur

Solid option in Dalian

Publié le 26 janv. 2022 sur Hotels
Pretty new hotel located in front of the beach. Tasty dinner options in the restaurant in the hotel. Area a bit deserted especially off the season. Around 5 minutes by taxi to the nearest metro station. Staff was very nice.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par MarCom Department, Gestion de l’hôtel
Hi, Rock Star! Thank you very much for choosing the Hard Rock Hotel Dalian, A Music Hotel Located on the famed 5A Golden Pebble Beach Tourist Resort, the Hard Rock Hotel Dalian has a spectacular ocean view from most of guest rooms. We are pleased to learn that your stay with us was a nice one, and we wish to meet you again at the Hard Rock Hotel Dalian for the next time in the near future. You Rock!
4 sur 5
par un voyageur de Inwood

Publié le 12 sept. 2021 sur Expedia
Hard Rock Hotels are always interesting to see what they have in the way of star's clothing, etc. I enjoyed hearing a lot of songs that I hadn't heard for years.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par MarCom Department, Gestion de l’hôtel
Hi, Rock Star! Thank you very much for choosing the Hard Rock Hotel Dalian, A Music Hotel Located on the famed 5A Golden Pebble Beach Tourist Resort, the Hard Rock Hotel Dalian has a spectacular ocean view from most of guest rooms. We are pleased to learn that your stay with us was a nice one, and we wish to meet you again at the Hard Rock Hotel Dalian for the next time in the near future. You Rock!
3 sur 5
par un voyageur

Pretty rock, but not for luxurious expectations.

Publié le 5 nov. 2020 sur Hotels
The overall score from me will be 3.5. I spent two nights at a junior suite, the view and decor are nice. But at the same time, you could’ve pick a luxurious hotel at a similar price. Yes, Hard Rock fits its name, but its a distance away from luxurious. The most disappointing things that have happened to me during my stay is the service. The daily maid refused me at first for a request for new beddings. Although she did change the beddings, she still insisted it was the hotel rule to change beddings only once per 3 days. The guitar service is pretty cool and one of the best things they have to offer. A 3,000 CNY deposit is required during your usage of any instrument. Although the retrieving part wasn’t so pleasant. I had to wait for an extra 20 mins to wait for the concierge to pick it up. Yes, I had to, as they don’t allow guests to bring down the instruments by themselves. Without any notice, the restaurant refused my room service order without noticing me. I waited for 40 mins only to find they were unavailable for the night, as they were occupied by the Halloween parties. They could have told me 40 mins earlier when I placed my order! I had to stay hungry for another 30 mins to get my MCD delivery. I had a burger from room service the night before and it was average. So good for a hungry man but maybe not so close to one of those top-rated burgers. Speaking of burgers, it’s a shame that the hotel doesn’t come with a Hard Rock Cafe.
Commentaires de Gestion de l’hôtel
18 nov. 2020 par MarCom Department, Gestion de l’hôtel
Hi Hard Rocker, many thanks for your recent stay at the Hard Rock Hotel Dalian. It is through with regret that we read of your dissatisfaction as regards to the service provided by daily maid, concierge and room service. We do apologize for these laps of service which were clearly not in line with the hotel’s overall service level. Rest assured that we will be reviewing this process and arrange staff training on service skills accordingly. We would be delighted to have the opportunity to welcome you back to the Hard Rock Hotel Dalian in the near future.