Note fondée sur 972 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,3 Propreté de la chambre
2,8 Service et personnel
2,6 Confort de la chambre
2,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 oct. 2023 sur Hotels
par un voyageur
Nightmare happened!!!!!!
Publié le 1 août 2024 sur Hotelsso I booked our room in May and had got emails confirming our reservations and the day comes for vacation and we pull up to the hotel and there was one car in parking lot and a man inside so the kids and I walk in the door and there place was hollow and I look at the man and say we had rooms booked here he said he was sorry but the building was under construction and here are my children and I stuck 4 1/2 hours away with no place to stay no emails letting us know what was going on or anything!! I hate to put a bad review in but this is truly necessary for people to know!!!!!
par un voyageur
Publié le 27 juill. 2024 sur Hotels
par un voyageur
Hotel was closed without notice
Publié le 16 avr. 2024 sur HotelsWe arrived at 9pm to find out the hotel was shutdown. We had to find another room in the middle of the night after traveling from out of state. The room we found was twice the cost of the original room. We would like assistance with recouping the delta in cost
par un voyageur
Publié le 11 avr. 2024 sur Expedia
Upon arrival we discovered the hotel had been closed by the Fire Marshal. We had to make other reservations on our own. I’m requesting refund from Expedia. I had to pay for the new accommodations.
I cancelled the return flight with Spirit Airlines because they cancelled our original direct flight from DFW to MSY and did not offer another direct flight.
The rental car pickup was at DAL instead of DFW and they did not offer shuttle service.
I’m requesting refund on hotel and return flight via Spirit Airlines.
par un voyageur
Publié le 24 mars 2024 sur Hotels
par un voyageur
Publié le 22 mars 2024 sur Expedia
The property was shut down by the fire marshals in the middle of my booking.
par un voyageur
Publié le 22 mars 2024 sur Expedia
par un voyageur
Publié le 16 mars 2024 sur Expedia
Place rejected my check in
par un voyageur
Not very pleasant
Publié le 13 mars 2024 sur HotelsI had paid the hotel room about a year ago for a concert that was rescheduled for the date of my actual stay. I never received word that the hotel was undergoing renovation. I was given a first floor room that had a dirty floor, the sheets looked clean but smelled weird and had a window leading to the parking lot, that seemed to have been vandalized. By the time we arrived, we had no other option. Front desk did not let us know about the condition of the room. He only said they were undergoing renovation and that we couldn't ask for a refund once we signed in. I thought this comment was a bit strange but thought nothing of it at the moment. When we saw the room, I understood why he said that.
