Note fondée sur 2 111 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 juill. 2024 sur Hotels
par un voyageur
Publié le 10 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
12 juin 2022 par Jose Front Office Supervisor, Gestion de l’hôtel
Hello Alain! Thank you for the great feedback, we are thrilled to hear you enjoyed your stay with us. We can't wait to welcome you back to our great hotel the next time you find yourself in the Dallas area.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Love the uniqueness of this boutique-style hotel. The roof-top pool and bar-lounge area is an absolute plus! With breathtaking views and DJ on site on some days its awesome. Staff super friendly and shuttle to the Convention center was soooo convenient. Would recommend this Hotel all the way.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Nathaly,We're thrilled to hear you had a positive experience during your recent stay at Canvas Hotel Dallas. It's lovely to know you appreciated our beautiful views, our team's friendly hospitality, and the shuttle service's convenience. We're also pleased you could enjoy the Gallery Rooftop Lounge. Thank you so much for your kind words and recommendation, and we hope to welcome you back on another occasion.Sincerely,Your Canvas Hotel Team
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Lot's of hard surfaces so hotel was noisier than usual. Could hear things from hall and other rooms. Right by noisy streets so traffic was easily heard. Staff was friendly and room was clean, and comfy. Shower was a bit too slippery for my liking with no grab bars. Not a bad property, just not where I usually stay.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Gregory,Thank you for your feedback. We're glad you found your room well-maintained and appreciated our friendly team. Rest assured, we also understand that the noise and shower setup affected your experience, and we'll share your comments with our team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope to have another chance to go above and beyond for you in the future.Sincerely,Your Canvas Hotel Team
par un voyageur
Publié le 2 oct. 2024 sur Hotels
par un voyageur
Publié le 2 oct. 2024 sur Expedia
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Enjoyed my stay and found it to be a great value for the price. My only issue was the noise level, particularly the sounds of plumbing. Overall, I’d recommend the hotel to others, and would love to stay again during my next visit to the city.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Victoria,Thank you for the kind review and recommendation. We're glad you appreciated our affordable rates and that your overall stay was pleasant. However, we apologize for any concerns about noise, and we'll consider how we can minimize this moving forward. Should you be in the area again, please come back to see us.Sincerely,Your Canvas Hotel Team
par un voyageur
The best stay ever!
Publié le 30 sept. 2024 sur Hotels… beautiful boutique hotel, we loved staying here!! So many great details throughout the hotel! Cozy places to sit and read in the lobby, have a drink or eat!! The room was clean, great beds, shower, retro fridge was the cutest!! Checked in and got a free drink that was delicious and refreshing! The rooftop bar was amazing and just beautiful! We will stay here again!!😊 Wade & Marla
Commentaires de Gestion de l’hôtel
3 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Wade & Marla,Thank you for your lovely review! We're thrilled you enjoyed our charming details, cozy spaces, and amenities like the retro fridge and rooftop bar. It’s also lovely to hear that the complimentary drink added to your experience. We can’t wait to welcome you back for another memorable stay!Sincerely,Your Canvas Hotel Team
par un voyageur
Publié le 30 sept. 2024 sur Hotels
The lobby was beautiful, and the room was spacious. There was a hole in the wall in the bathroom, and you had to get all the way in the shower to turn in on, so you got drenched with cold water. Parking wasn’t covered, which wasn’t a big deal until the Friday night we were there. There was a big event in the neighborhood, and all hotel parking went to guests of the event, so we had to valet. They comped us for that, but it wasn’t the most convenient.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Kelly,Thank you for taking a moment to share your feedback with us. It's wonderful to know that you appreciated our unique property and spacious rooms. We apologize for the concerns in your room and will have maintenance address these issues. We're also sorry for the inconvenience with parking, however, we're happy to hear we resolved that to your satisfaction. Thanks again, and we hope to welcome you back for a more seamless stay in the future.Sincerely,Orlando Garza, GMCanvas Hotel
