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Comfort Suites McKinney - Allen

2.5 star property
Hotel perfectly located for exploring McKinney

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Photo gallery for Comfort Suites McKinney - Allen

Suite, 1 King Bed, Non Smoking
Lobby
Family Suite
Exterior
Suite, 2 Queen Beds, Accessible, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
1590 N Central Expy, McKinney, TX, 75070
  • Collin College
    ‪11 min walk‬
  • Collin County Courthouse
    ‪3 min drive‬
  • Chestnut Square Historic Village
    ‪5 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪45 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Suite, Multiple Beds, Non Smoking (Efficiency)

  • Sleeps 3
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade)

  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Desk, blackout drapes, iron/ironing board, free WiFi

Family Suite

  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

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About the area

McKinney

Heart of McKinney.A stay at this hotel places you within half a mile (1 km) of Collin College and 3 miles (5 km) of Cinemark North McKinney. Heard Craig Center for the Arts and Walls of Clay are also within 3 miles (5 km).

What's nearby

  • Collin College - 11 min walk - 1.0 km
  • Collin County Courthouse - 3 min drive - 3.4 km
  • Chestnut Square Historic Village - 5 min drive - 4.7 km
  • Allen Premium Outlets - 8 min drive - 10.4 km
  • Allen Event Center - 9 min drive - 11.5 km

Getting around

  • Dallas-Fort Worth Intl. Airport (DFW) - 37 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Raising Cane's Chicken Fingers - ‬8 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Jack in the Box - ‬6 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk

About this property

Comfort Suites McKinney - Allen

Hotel perfectly located for exploring McKinney
Comfort Suites McKinney - Allen offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. The business-friendly Comfort Suites McKinney - Allen also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This McKinney hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2002
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
Comfort Suites McKinney - Allen offers 63 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Similar properties

Exterior

BEST WESTERN PLUS McKinney Inn & Suites

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.0 out of 5, Very good, 1,001 reviews
The price is CA $128
CA $145 total
includes taxes & fees
May 4 - May 5
BEST WESTERN PLUS McKinney Inn & Suites

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open June 15 and close October 01.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel McKinney
Comfort Suites McKinney
Comfort Suites McKiney-Allen Hotel McKinney
Comfort Suites McKiney-Allen Hotel
Comfort Suites McKiney-Allen McKinney
Comfort Suites McKiney-Allen
Comfort Suites McKinney-Allen Hotel
Comfort Suites McKinney-Allen
Comfort Suites Mckinney Allen
Comfort Suites McKinney - Allen Hotel
Comfort Suites McKinney - Allen McKinney
Comfort Suites McKinney - Allen Hotel McKinney

Comfort Suites McKinney - Allen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 303 out of 787 reviews
Rating 8 - Good. 235 out of 787 reviews
Rating 6 - Okay. 110 out of 787 reviews
Rating 4 - Poor. 67 out of 787 reviews
Rating 2 - Terrible. 72 out of 787 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Dirty rooms, mold in bathrooms, water damage

The rooms were dirty. The bathtub/ shower was moldy. Water damage on 3rd floor ceiling and 3rd floor smelled very bad.The staff was helpful and let us switch rooms but the new room wasn't much better other than the bed was clean. The bed was comfortable to sleep in but because the rooms were dirty and the 3rd floor smelled so bad, we checked out early after one night stay.
Stayed 4 nights in Dec 2024

2/10 Terrible

Kerry

Stayed 7 nights in Nov 2024

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Pariss

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an absolutely terrible experience at Comfort Inn in McKinney, TX on the expressway. Shortly after checking into our room, I discovered roaches in the bathroom. Naturally, I was alarmed and immediately brought the issue to the staff’s attention. Instead of addressing the problem, they outright refused to move my family to another room or provide a refund, leaving us stuck in an uncomfortable and unsanitary situation. When I called to follow up, the situation only worsened—I was rudely hung up on. Frustrated, I went to the front desk to try to resolve the issue in person, but to my shock, the staff (Jeanette) member there yelled at me in front of other guests. It was an incredibly humiliating and unprofessional encounter. The combination of unclean accommodations, lack of accountability, and disrespectful treatment by the staff made this one of the worst hotel experiences I’ve ever had. I would strongly advise anyone considering staying here to look elsewhere. This level of service and cleanliness is completely unacceptable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff made our stay wonderful. They were all so nice and helpful!! Our room was nice and clean. The breakfast was really good too!! We would definitely stay here again!!
Stayed 5 nights in Nov 2024

8/10 Good

james e

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 2 nights in Nov 2024

8/10 Good

Rebecca

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The fridge in our room was not clean & the floors in the hallways were not vacuumed well. There was trash in the elevator and the trash can in our room had stuff in it when we checked in not to mention there was stuff behind it on the floor besides the fridge. The pictures were all crooked and the bathroom tub area and chalking around it needed a good scrub as it looked like mold was starting to grow. The floors in our room could have definitely used a good sweep as well.
Stayed 4 nights in Oct 2024

2/10 Terrible

Sunni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found roaches in my room, so I switched rooms & there was roaches in that 1 too. And I can’t even get in touch with anyone about a refund!
Stayed 1 night in Nov 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

The

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and cozy place.
Stayed 1 night in Oct 2024

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SPACIOUS AND CLEAN
Stayed 1 night in Oct 2024

10/10 Excellent

Quiris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

6/10 Okay

Javier

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not stay again. Place reeked once you walked in.
Stayed 2 nights in Sep 2024

8/10 Good

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Kevin

Liked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

John, Tampa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very quick check in, the room was nice and clean. Desk chair wasn't that great. The bed was very comfortable. I would definitely stay again.
Stayed 1 night in Oct 2024

6/10 Okay

Amanda

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Maureen

Liked: Staff & service, property conditions & facilities
Very friendly reception, clean rooms, convenient location.
Stayed 4 nights in Oct 2024

2/10 Terrible

Christy

Liked: Staff & service
Disliked: Cleanliness
The room smelt of mold an it was warm.
Stayed 1 night in Oct 2024

10/10 Excellent

Loyda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was great, comfy beds, clean all around..
Stayed 2 nights in Oct 2024

2/10 Terrible

Audrey

Stayed 2 nights in Oct 2024

2/10 Terrible

Faye

Disliked: Staff & service, property conditions & facilities, room comfort

I left a note for housekeeping.

We stayed at the hotel two weeks go and enjoyed the experience, but this week when we checked in, we noticed the bathroom had not been cleaned. The tub is stained and there was a stray washcloth hanging on the shower. We didn’t want to be those customers and we were in our way out to meet friends. So we just stopped by the front desk and informed the manager of the condition and asked him to make sure housekeeping cleaned the bathroom. Saturday morning we left early and returned in the late evening. The bathroom still had not been cleaned. We were exhausted so we just went to sleep. As I was checking out and again complained to the same manager, his response was only that he had left a note for housekeeping. Well. Here’s my note. Never again sir will I give you my hard earned money.
Stayed 2 nights in Oct 2024

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, quiet , location is great.
Stayed 2 nights in Oct 2024