Note fondée sur 937 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
1 mai 2022 par Customer Service, Gestion de l’hôtel
We're pleased to hear that you have fully enjoyed your stay at Courtyard by Marriott Dallas DFW Airport North/Grapevine, as we strive to create a full service experience for our guests. We can't wait to see you again soon!
par un voyageur
Publié le 7 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2019 par Hotel Manager, Gestion de l’hôtel
Dear Valued Guest,
Thank you for choosing the Courtyard by Marriott Dallas DFW Airport North/Grapevine! We look forward to your return visit to Grapevine, TX!
par un voyageur
Publié le 1 sept. 2024 sur Expedia
It was close to our tournament but the sheets were not cleaned. They did send clean sheets to the riom for us.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Customer Service, Gestion de l’hôtel
Lonnie, thank you for staying with us at Courtyard by Marriott Dallas DFW Airport North/Grapevine. It's wonderful to hear our location was convenient for your tournament. The team was glad to promptly address your bedding request to ensure your comfort. We hope to welcome you back in the future.
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Customer Service, Gestion de l’hôtel
Jeff, thank you for staying with us at Courtyard by Marriott Dallas DFW Airport North/Grapevine. We're thrilled you enjoyed your stay and hope to welcome you back soon.
par un voyageur
Good hotel but not so good restaurant service.
Publié le 19 août 2024 sur HotelsThe The woman who ran the Resturant bar area on Saturday, August 17 could not have been any ruder than any customer service person I’ve ever had had to deal with. She could’ve cared less that we were even there as paying customers, rolled her eyes more than once when we requested additional ketchup, cups or even napkins. While we were there in plenty of time to have breakfast, we were immediately told we would need to order lunch.
She should not be in customer service.
Commentaires de Gestion de l’hôtel
19 août 2024 par Customer Service, Gestion de l’hôtel
Tracy, thank you for sharing your feedback. It’s important to us that guests have positive interactions with our team members. Your experience in the restaurant and bar area is noted, and this will be addressed internally. We appreciate your visit and hope for the opportunity to provide a better experience in the future.
par un voyageur
Publié le 17 août 2024 sur Expedia
Room was spacious and quiet (except for the aircon which worked great but was quite noisy, although didnt keep us awake). Communal areas have all been refurbished and look great, there was a sign which said the rooms would be done from the fall. All in all, a good stay, consistent with the brand.
Commentaires de Gestion de l’hôtel
17 août 2024 par Customer Service, Gestion de l’hôtel
Laurie, thank you for choosing Courtyard by Marriott Dallas DFW Airport North/Grapevine. The team is pleased to know you found your room spacious and appreciated the quiet atmosphere. It's also great that you noticed the updates in our communal areas. We hope to welcome you back soon for another enjoyable stay.
par un voyageur
Publié le 12 août 2024 sur Expedia
Love Love Love!!
Commentaires de Gestion de l’hôtel
13 août 2024 par Customer Service, Gestion de l’hôtel
Rachel, the team is thrilled to hear how much you loved your stay at the Courtyard by Marriott Dallas DFW Airport North/Grapevine. We hope to welcome you back soon!
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Customer Service, Gestion de l’hôtel
Carolyn, thank you for staying with us at Courtyard by Marriott Dallas DFW Airport North/Grapevine. We're glad you had a pleasant stay, and we hope to welcome you back soon.
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Sincerely ,Shannon, Gestion de l’hôtel
Thank you for your feedback. We appreciate your business, and we are glad you enjoyed your stay with us. Hope to see you again.
par un voyageur
Great Hotel close to Grey Wolf Lodge & more
Publié le 5 août 2024 sur HotelsGreat location. Well kept property close to airport, the Grapevine mall, and several restaurants. The staff was professional and courteous.
Commentaires de Gestion de l’hôtel
6 août 2024 par Customer Service, Gestion de l’hôtel
Joreaner, thank you for staying with us at Courtyard by Marriott Dallas DFW Airport North/Grapevine. We’re thrilled you enjoyed the convenient location and the well-maintained property. It’s wonderful to hear our team members made a positive impression as well. We're looking forward to welcoming you back.
