Note fondée sur 927 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Tammy Vallejos General Manager , Gestion de l’hôtel
Jasmin,Thank you so much for your glowing review! We're thrilled to hear that you had an amazing experience with us, from our service to everything in between. We're delighted that we could make your stay so enjoyable. We look forward to welcoming you back soon for another great stay!Safe travels!
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Tammy Vallejos General Manager , Gestion de l’hôtel
Zolanda, Thank you so much for your wonderful review! We are thrilled to hear that you had a great time with us and that our staff made your stay pleasant. Your kind words motivate us to continue providing excellent service.We look forward to welcoming you back on your next visit!
par un voyageur
Publié le 11 août 2024 sur Expedia
Good stay clean quiet
Commentaires de Gestion de l’hôtel
12 août 2024 par Tammy Vallejos General Manager , Gestion de l’hôtel
Ann,Thank you for sharing your feedback! We’re glad to hear you had a good stay and enjoyed the clean and quiet environment. Providing a peaceful and comfortable experience is important to us, and it’s great to know we delivered that during your visit.We hope to welcome you back soon for an even better stay next time!
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Tammy Vallejos General Manager , Gestion de l’hôtel
Thank you for taking the time to provide feedback on your recent stay with us. We are truly sorry to learn that your experience did not meet your expectations. Your satisfaction is very important to us, and we would appreciate the opportunity to understand what went wrong during your stay. We hope to have the chance to serve you better in the future.
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Tammy Vallejos General Manager , Gestion de l’hôtel
Thank you for rating your stay with us a perfect 10 out of 10! We're thrilled to know you had a great experience. Your positive feedback means a lot to our team.We look forward to welcoming you back on your next visit.Best regards,
par un voyageur de Forest Hills
Publié le 1 août 2024 sur Expedia
We found that hotel fees were little high, $150.00 for 2 nights stay plus parking charges $48.00.
Commentaires de Gestion de l’hôtel
1 août 2024 par Tammy Vallejos General Manager , Gestion de l’hôtel
Thank you for taking the time to share your feedback. We appreciate your honest review. Our goal is to provide exceptional value, and we are continuously evaluating our pricing structure to ensure it remains competitive while covering the costs of maintaining a high standard of service and amenities. We also offer various packages and discounts throughout the year which might help make your future stays more economical.Your comments are valuable to us as they help us improve our offerings. We hope to have the opportunity to welcome you back and provide you with a more satisfying experience.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Solamente la entrada principal estaba en construcción
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Tammy Vallejos General Manager , Gestion de l’hôtel
Muchas gracias por su excelente calificación y comentario. Nos alegra saber que disfrutó de su estancia con nosotros.Lamentamos cualquier inconveniente causado por la construcción en la entrada principal. Apreciamos su comprensión y paciencia mientras trabajamos para mejorar nuestras instalaciones.Esperamos darle la bienvenida de nuevo en el futuro.Atentamente,
par un voyageur
Good stay
Publié le 29 juill. 2024 sur HotelsI have stayed here a few times and it’s always nice. The room was clean except some glasses with alcohol still in them were left in the cabinet. Other than that it was a good stay.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Tammy Vallejos General Manager , Gestion de l’hôtel
Thank you for taking the time to share your feedback. We're delighted to hear that you have consistently enjoyed your stays with us and found the room clean and comfortable.We apologize for the oversight regarding housekeeping concerns. This does not meet our usual high standards, and we will address this with our housekeeping team to ensure it doesn't happen again in the future.Your continued patronage means a lot to us, and we're pleased that despite this issue, you had a good stay. We look forward to welcoming you back soon and providing an even better experience.Warm regards,
par un voyageur
Comfortable
Publié le 29 juill. 2024 sur HotelsNice and claen
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Tammy Vallejos General Manager , Gestion de l’hôtel
Thank you so much for your wonderful review! We are thrilled to hear that you found our hotel nice and clean.Your feedback is greatly appreciated, and we are delighted that you had a positive experience with us. We look forward to welcoming you back for another excellent stay.Warm regards,
par un voyageur
Publié le 25 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Tammy Vallejos General Manager , Gestion de l’hôtel
Thank you for your perfect rating! We are thrilled to hear that you had such a positive experience with us.Your feedback means a lot to our team, and we look forward to welcoming you back soon.Best regards
