Note fondée sur 679 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,5 Service et personnel
3,4 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 mars 2022 sur Hotels
par un voyageur de New York
Publié le 16 janv. 2020 sur Expedia
- The staff at the hotel was very pleasant.
- Good price
- Clean Rooms
Commentaires de Gestion de l’hôtel
17 janv. 2020 par Hotel Management, Gestion de l’hôtel
Thank you for being our guest at Extended Stay America. We are pleased to read you liked the cleanliness of your room and found us to be a good value. We appreciate your business and hope you will come back to stay with us soon.
Sincerely,
Hotel Management
par un voyageur
Publié le 1 juin 2018 sur Expedia
Les drap nettaot pas propre
Commentaires de Gestion de l’hôtel
2 juin 2018 par Hotel Management, Gestion de l’hôtel
Thank you for evaluating your stay at our hotel. We apologize for items overlooked in the preparation of your room. Your feedback helps us identify shortcomings in order to improve service overall. We hope these issues did not detract from an otherwise enjoyable stay and that you will consider a return visit whenever your travels bring you this way.
Sincerely,
Hotel Management
par un voyageur
Publié le 21 mars 2024 sur Expedia
AWESOME 💯 💯 💯
Commentaires de Gestion de l’hôtel
24 mars 2024 par Hotel Management, Gestion de l’hôtel
Dear Lawrence, We sincerely appreciate your positive feedback. It brings us great joy to hear that your stay was pleasant and memorable. Your choice of Extended Stay America is valued, and we eagerly anticipate the opportunity to welcome you back whenever you are in the area.Sincerely,Hotel Management
par un voyageur
Publié le 18 mars 2024 sur Hotels
par un voyageur
Publié le 1 mars 2024 sur Expedia
par un voyageur
Publié le 1 mars 2024 sur Expedia
The worst
Commentaires de Gestion de l’hôtel
2 mars 2024 par Hotel Management, Gestion de l’hôtel
Dear Guest, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Hotel Management
par un voyageur
Close to DFW Airport
Publié le 28 févr. 2024 sur HotelsHad to check in near midnight....had to use a phone located inside the door, but not in lobby, to call someone...it took them several minutes to get to lobby. Other than that, it was a great experience.
par un voyageur
Publié le 20 févr. 2024 sur Hotels
par un voyageur
Publié le 15 févr. 2024 sur Hotels
Woke up to bug in the bathroom. When I tried to check in early they were rude. Night shift guy was really nice though after coming back later on
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Hotel Management, Gestion de l’hôtel
Dear Kerry, Thank you for being our guest. We are sorry for the behavior our team showed you on arrival. Our front desk is always available to help you, but we regret if it was not in your case. Further, we apologize for overlooking the cleanliness issues in your bathroom, and remarks are shared with the housekeeping and pest control team for further review and action. Please return, and we make your next stay with us outstanding.Sincerely,Hotel Management
