Note fondée sur 946 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 avr. 2024 sur Expedia
Weird for an hotel of this price to not offering room service (only on demand but even after we demanded it, still not done. We had to asked a second time (bynluck, we pass by our room in the afternoon. Otherwise, we would not have got it.
A part from that, it was ok. Rhe shittle for the baseball ge was practical)
Commentaires de Gestion de l’hôtel
12 avr. 2024 par Alexia, Front Office Manager, Gestion de l’hôtel
Hi Anne-Marie, thank you for your feedback. We apologize for the inconvenience regarding the room service delay. We'll address this issue with our team to ensure better service in the future. We're glad you found the shuttle service convenient and hope you enjoyed the rest of your stay. We appreciate your input.
par un voyageur
Publié le 24 juill. 2023 sur Expedia
Close to the sports stadium
Commentaires de Gestion de l’hôtel
30 juill. 2023 par Alexia, Front Office Supervisor, Gestion de l’hôtel
Hello ClementThank you for taking the time to provide your feedback. We hope you can give us another chance to turn your 3 stars into 5 stars. Please consider staying the next time you are in the Dallas-Fort Worth area. We hope to welcome you again.
par un voyageur
Publié le 25 déc. 2024
Commentaires de Gestion de l’hôtel
26 déc. 2024 par Courtney, Gestion de l’hôtel
We hope to see you again for a better experience next time!
par un voyageur
Publié le 16 nov. 2024
Commentaires de Gestion de l’hôtel
16 nov. 2024 par Alexia, Front Office Manager, Gestion de l’hôtel
Hello Stanley, Thank you for the perfect rating! We hope to host another great stay with you soon.
par un voyageur
Publié le 28 oct. 2024
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Alexia, Front Office Manager, Gestion de l’hôtel
Hello Miranda, We appreciate your rating and are thrilled you had a good experience! We look forward to hosting you again.
par un voyageur
Publié le 23 oct. 2024 sur Expedia
Very friendly staff. After driving for 22 hours, I was able to do very early check-in. I was grateful.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Alexia, Front Office Manager, Gestion de l’hôtel
Hello Cynthia, Thank you so much for your kind words! We're thrilled to hear that our staff made your stay more comfortable after such a long drive. We're always happy to accommodate early check-ins when we can. We hope to welcome you back soon for another relaxing stay!
par un voyageur
Publié le 22 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Alexia, Front Office Manager, Gestion de l’hôtel
Hi Myrna, Thank you for your feedback. We're sorry to hear that your experience didn’t meet your expectations. We strive to provide a great stay for all our guests, and your comments will help us improve. If you’d like to share more details, we’d love to hear from you.
par un voyageur
Publié le 22 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Alexia, Front Office Manager, Gestion de l’hôtel
Hi Mohammed, Thank you for your review. We appreciate your input and are glad you chose to stay with us. If there's anything specific you think we could improve upon, please let us know. We hope to have the opportunity to enhance your experience in the future!
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Alexia, Front Office Manager, Gestion de l’hôtel
Hello Hernando, Thank you for the excellent rating. We're pleased to know you had a great experience with us.
par un voyageur
Publié le 19 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Alexia, Front Office Manager, Gestion de l’hôtel
Hi Eugene, Thank you for the perfect rating! We're glad you enjoyed your stay.
