Note fondée sur 970 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,5 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Eclipse solaire
Publié le 11 avr. 2024 sur HotelsLe parking à etage est très pratique pour garer sa voiture. La chambre est grande. Le petit dejeuner est bien. Le personnel est très sympa. Il y a une laverie.
Le seul gros défaut c'est le bruit du boulevard : c'est comme s'il n'y avait pas de vitrage... J'avais demandé une chambre de l'autre côté, ce ne fut pas le cas.
Commentaires de Gestion de l’hôtel
13 avr. 2024 par AO, Gestion de l’hôtel
Franck,Glad that you enjoyed your stay with us! We hope to host you again in the future.
par un voyageur
Publié le 17 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 janv. 2024 par AO, Gestion de l’hôtel
Dominique,Thank you for providing your honest feedback regarding your stay. I do see there was room for improvement, and for that I apologize for falling short of your expectations.If you return to the area, I hope that you chose to stay with us allowing us another opportunity to "Wow" you.
par un voyageur
Publié le 10 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
11 oct. 2023 par AO, Gestion de l’hôtel
Denier,Please accept my apologies on behalf of our property not meeting your expectations. We do see that there is room for improvement. We hope that you return to allow us another opportunity to show our full potential.
par un voyageur
Publié le 28 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 juin 2023 par Chrissy , Gestion de l’hôtel
Thank you for your Feedback regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Reviews such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Chrissy Williams Front Desk Supervisor Hyatt House Dallas Uptown
par un voyageur
Publié le 21 avr. 2023 sur Hotels
par un voyageur
Publié le 21 déc. 2024
The property is overall nice, and is just a short walk from American Airlines Center if you're in town for a game. It is a few minutes drive from the art museum and Reunion Tower.
The gym could use some maintenance of its equipment but a good simple set up.
Commentaires de Gestion de l’hôtel
25 déc. 2024 par AO, Gestion de l’hôtel
Thank you for completing a guest review. We are glad that you enjoyed your time on property with us, and we hope to see you again soon!
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Check in time was 3pm but we did not get to our room until 4:15pm. Normally I would not mind but my husband has been having health issues and is currently in a wheelchair. One of the reason I selected this hotel was because of a 3pmcheck in time. We waited in the lobby and several times I went to check on the status of our room. My hope was that they would see the situation and proactively get our room ready as fast as possible, but they were not too concerned and I do not think they felt bad about the situation. It was really unfortunate because everything else about our stay there was very good. The room once we got there was very clean and comfortable. The complimentary breakfast was very nice and served on real plates and silverware.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par AO, Gestion de l’hôtel
Brad, please accept my apologies regarding the way my staff handled you and your family at check-in. However, I am glad that you enjoyed your time on property. We will be sure to use your comments to address those involved during your check-in.We hope to see you again soon.
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par AO, Gestion de l’hôtel
Thank you for completing a guest survey. I see that we fell short of your expectations and for that I apologize. We hope to see you again soon.
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par AO, Gestion de l’hôtel
Thank you for completing a guest survey. I see that we fell short of your expectations and for that I apologize. We hope to see you again soon.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par AO, Gestion de l’hôtel
Thank you for completing a guest survey. We hope to see you again soon!
