Note fondée sur 712 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,5 Service et personnel
3,4 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 mars 2022 sur Hotels
par un voyageur de New York
Publié le 16 janv. 2020 sur Expedia
- The staff at the hotel was very pleasant.
- Good price
- Clean Rooms
Commentaires de Gestion de l’hôtel
17 janv. 2020 par Hotel Management, Gestion de l’hôtel
Thank you for being our guest at Extended Stay America. We are pleased to read you liked the cleanliness of your room and found us to be a good value. We appreciate your business and hope you will come back to stay with us soon.
Sincerely,
Hotel Management
par un voyageur
Publié le 1 juin 2018 sur Expedia
Les drap nettaot pas propre
Commentaires de Gestion de l’hôtel
2 juin 2018 par Hotel Management, Gestion de l’hôtel
Thank you for evaluating your stay at our hotel. We apologize for items overlooked in the preparation of your room. Your feedback helps us identify shortcomings in order to improve service overall. We hope these issues did not detract from an otherwise enjoyable stay and that you will consider a return visit whenever your travels bring you this way.
Sincerely,
Hotel Management
par un voyageur de ryan
Publié le 2 oct. 2024 sur Expedia
par un voyageur
Publié le 29 sept. 2024 sur Expedia
It was ok
Was fissatisfyed geecyhings
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Jacqueline, We appreciate you for choosing to stay with us and taking the time to write a review. It's good to know you had a satisfactory stay, but we always look for a perfect one. Our front desk team is always here to help you. Please revisit us for a flawless experience while you visit the city. Sincerely,Hotel Management
par un voyageur
Publié le 27 sept. 2024 sur Expedia
La habitación olía a cigarro, el baño se encontraba sucio de que no lo lavaron, no se encontraba limpia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Estefany,Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the unpleasant odor in your room and the lack of cleanliness in the bathroom. We understand how important a fresh and clean environment is for our guests, and we are truly sorry for not meeting those expectations during your visit. Your concerns will be addressed with our housekeeping team to ensure these issues are resolved promptly. We appreciate your insights, as they help us improve our services. We hope to have the opportunity to welcome you back for a much better experience in the future. Thank you for your understanding.Sincerely,Hotel Management
par un voyageur
Publié le 25 sept. 2024 sur Expedia
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Management, Gestion de l’hôtel
Thank you for your feedback, Steven. We appreciate you taking the time to share your thoughts. While we are glad your stay met some expectations, we always strive to enhance the guest experience. Your input is valuable, and we hope to provide a more enjoyable visit in the future. We look forward to welcoming you back!Sincerely,Hotel Management
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Did answer phone for shuttle
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Klass,Thank you for sharing your feedback. We apologize for the inconvenience caused by the lack of response regarding the shuttle service. Ensuring effective communication is a priority, and this matter will be addressed with the team to avoid similar issues in the future. We appreciate your understanding and hope to provide you with an improved experience during your next stay.Sincerely,Hotel Management
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Tony, Gestion de l’hôtel
Thank you for staying with us and for the positive feedback. We are glad to have you as our guest and to see that you are enjoying.
