Note fondée sur 534 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Julie
Publié le 25 mai 2017 sur Hotels
par un voyageur
Publié le 10 oct. 2024 sur Expedia
par un voyageur de Fairfield
Publié le 8 oct. 2024 sur Expedia
Close to The Parking Spot
Commentaires de Gestion de l’hôtel
9 oct. 2024 par GM, Gestion de l’hôtel
Kathleen, Thank you for such a wonderful review. Your comments are much appreciated. I will be sure to share your survey with the staff. We strive to make our guests happy. Next time you are in Irving, come on by. We hope to see you again!
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par GM, Gestion de l’hôtel
Jamie, Thank you for such a wonderful review. I will be sure to share your survey with the staff. We strive to make our guests happy. Next time you are in Irving, come on by. We hope to see you again!
par un voyageur
Publié le 27 août 2024 sur Hotels
Easy to get around and quiet.
Commentaires de Gestion de l’hôtel
27 août 2024 par GM, Gestion de l’hôtel
Dear Margaret,Thank you so much for reporting your experience on your stay with us. We are very pleased you had an enjoyable stay and look forward to serving you again on your next visit to Irving.Sincerely,Elray A.General Manager
par un voyageur
Publié le 26 août 2024 sur Hotels
Had a cold shower
Commentaires de Gestion de l’hôtel
27 août 2024 par GM, Gestion de l’hôtel
Anonymous,On behalf of our entire staff, I want to take a minute to apologize for not exceeding your expectations. We know you have many hotel options while in the Irving area and we appreciate you choose Hilton Garden Inn. I hope you will give us a second chance to provide you with a better experience. Please don’t hesitate to let me know if I could be of further assistance. Thank you again for the review.
par un voyageur
Publié le 22 août 2024 sur Expedia
Friendly staff!
Commentaires de Gestion de l’hôtel
26 août 2024 par GM, Gestion de l’hôtel
Dear Eben,Thank you so much for reporting your experience on your stay with us. We are very pleased you had an enjoyable stay and look forward to serving you again on your next visit to Irving.Sincerely,Elray A.General Manager
par un voyageur
Publié le 20 août 2024 sur Expedia
AC didn't work in first room. Was told mutiple times they fixed it but it was never fixed. Cockroaches on floor. Eventually they moved me to a different room. Both very not very cleaned and looked like they hadnt been vacumed in a long time. Someone elses dirty socks were under the bed. Patched areas on walls didnt have matching paint. Just felt dirty and not cleaned very thoroughly.
Commentaires de Gestion de l’hôtel
21 août 2024 par GM, Gestion de l’hôtel
Dear Adam, Thank you for taking the time to respond. It appears that we did not meet your expectations on this visit. Rest assured that the corrective measures have been taken to correct the issues at hand. We look forward to serving you again.Sincerely,Elray A.General Manager
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2024 par GM, Gestion de l’hôtel
Mark, I am very happy to hear that you got a chance to spend some time at our hotel. I will be sure to let our staff know of your wonderful comments about our property. Thank you again and I hope you get a chance to stay with us again here in Irving.
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par GM, Gestion de l’hôtel
Michael, thank you so much for sharing your experience with us. I am so pleased to know that you enjoyed your time with us, and we look forward to seeing you again if your travels bring you to the Irving area! Warm Regards,
