Ratings based on 943 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Aug. 25, 2024 on Hotels
Comment from Hotel Management
Aug. 27, 2024 by Sophia CSR, Hotel Management
Hi Oscar,It is rewarding to receive a 10-star rating from our guests, inspiring us to maintain our high service standards. We’re overjoyed that you had a pleasant stay and look forward to welcoming you back on your next visit.
5 out of 5
by A traveller

Posted Aug. 23, 2024 on Hotels
Comment from Hotel Management
Aug. 27, 2024 by Sophia CSR, Hotel Management
Hi Nicholas,Being awarded a 10-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.
5 out of 5
by A traveller

Posted Aug. 22, 2024 on Expedia
Would stay again.
Comment from Hotel Management
Aug. 23, 2024 by Sophia CSR, Hotel Management
Hi Michael,Your positive feedback is greatly appreciated. We're delighted to hear that you will stay with us again. We look forward to providing another excellent experience on your next visit.
5 out of 5
by A traveller

Posted Aug. 19, 2024 on Expedia
Nice hotel, friendly staff
Comment from Hotel Management
Aug. 19, 2024 by Sophia CSR, Hotel Management
Hi Kay,Thank you for your kind words! We're glad you enjoyed your stay and appreciated our friendly staff. We hope to welcome you back to our hotel soon!
5 out of 5
by A traveller

Posted Aug. 12, 2024 on Hotels
Comment from Hotel Management
Aug. 13, 2024 by Sophia CSR, Hotel Management
Hi Bonita,Earning a perfect 10-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.
5 out of 5
by A traveller

Posted Aug. 9, 2024 on Hotels
Comment from Hotel Management
Aug. 12, 2024 by Sophia CSR, Hotel Management
Hi Marwan,Knowing that you had a wonderful experience brings us great joy. We sincerely appreciate your recent stay and the fantastic 10-star rating you bestowed upon us. Your satisfaction is our utmost priority, and we eagerly look forward to the chance to serve you again in the future. Thank you for selecting our hotel, and we eagerly anticipate your return.
5 out of 5
by A traveller

Posted Aug. 8, 2024 on Hotels
Comment from Hotel Management
Aug. 9, 2024 by Sophia CSR, Hotel Management
Hi Laura,Receiving a 10-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.
3 out of 5
by A traveller

Posted Aug. 4, 2024 on Expedia
Comment from Hotel Management
Aug. 6, 2024 by Sophia CSR, Hotel Management
Hi Gema,We are glad you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.
2 out of 5
by A traveller

Posted Aug. 4, 2024 on Hotels
Comment from Hotel Management
Aug. 5, 2024 by Sophia CSR, Hotel Management
Dear Guest,Since you have rated us below 5, we are concerned to know about the issues you encountered during your visit. We always strive to make our guests stay superior, and we regret that this was not in your case. We welcome all your honest comments, whether it is positive or negative to improve our services. Hope to serve you better in the future.
5 out of 5
by A traveller

Posted Aug. 1, 2024 on Expedia
Full buffet breakfast
Comment from Hotel Management
Aug. 1, 2024 by Sophia CSR, Hotel Management
Hi Anita,Thank you for the 5/5 rating! We're thrilled to hear that you enjoyed our full buffet breakfast. It's great to know that we could start your day off right. We appreciate your kind words and look forward to welcoming you back for another great stay!