Note fondée sur 904 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 oct. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
10 oct. 2019 par Dana G., Gestion de l’hôtel
Thank you for your review and for choosing to stay with us. We hope to see you back again soon.
par un voyageur
Publié le 21 oct. 2024
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Customer Service, Gestion de l’hôtel
Alex, we're delighted to hear you enjoyed your time at Holiday Inn Express & Suites DFW Airport - Grapevine! We look forward to having you with us again soon!
par un voyageur
Publié le 19 oct. 2024
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Customer Service, Gestion de l’hôtel
Priscilla, we're so pleased to know that your stay at Holiday Inn Express & Suites DFW Airport - Grapevine was exceptional! We hope to see you again in the near future!
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Customer Service, Gestion de l’hôtel
Sam, thank you for staying with us at Holiday Inn Express & Suites DFW Airport - Grapevine. We're thrilled you had a wonderful experience. Looking forward to welcoming you back!
par un voyageur
Terrific when it matters
Publié le 20 août 2024 sur HotelsThe hotel has a "smoked in " scent. It hits you when you walk in. The front desk employees were very kind and friendly. My room was hot. Humid. Just not comfortable. Parts looked worn but it was clean. The breakfast was terrible. Eggs were watery, sausage was hard. Not tasty at all
Commentaires de Gestion de l’hôtel
22 août 2024 par Customer Service, Gestion de l’hôtel
Cathy, thank you for sharing your feedback. It's great to know our team members made a positive impression on you. The lingering scent and other discomforts you encountered are regrettable, and we appreciate your input as we continue to enhance guest experiences. Your observations about breakfast have been noted. Your remarks help us to work towards delivering a more enjoyable stay.
par un voyageur
Publié le 20 août 2024 sur Expedia
Both my friend and I found the room to be too humid.
Air conditioner filter must be bad
Commentaires de Gestion de l’hôtel
20 août 2024 par Customer Service, Gestion de l’hôtel
Tammy, thank you for sharing your experience. It is important that guests are comfortable in their rooms, and occurrences like these are taken seriously to better improve future stays. We appreciate your feedback.
par un voyageur
Excelent unknown name
Publié le 19 août 2024 sur HotelsExcelent service from the friendliest female behind the counter always smiling just wish i caught her name for this review.
Commentaires de Gestion de l’hôtel
20 août 2024 par Customer Service, Gestion de l’hôtel
Timothy, we’re delighted you loved your experience at Holiday Inn Express & Suites DFW Airport - Grapevine. Our team members strive to provide exceptional service, and it's wonderful to hear that one of our team made your stay memorable. We're looking forward to welcoming you back.
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Customer Service, Gestion de l’hôtel
Mark, it's great to know you had a pleasant stay at Holiday Inn Express & Suites DFW Airport - Grapevine. We're looking forward to welcoming you back in the future.
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Customer Service, Gestion de l’hôtel
Jose, thank you for staying with us at Holiday Inn Express & Suites DFW Airport - Grapevine. We’re pleased to see you had a positive experience and look forward to welcoming you back soon.
par un voyageur
Publié le 11 août 2024 sur Expedia
This property was awesome. The hotel staff was really nice and went over and beyond to accommodate us. (I wish I could elaborate on that more, but I don't want to get anyone in trouble) There was a couple of restaurants within walking distance which made things a lot easier. A great place to stay if your flight gets cancelled.
Commentaires de Gestion de l’hôtel
11 août 2024 par Customer Service, Gestion de l’hôtel
Joyce, we’re delighted you loved your experience at Holiday Inn Express & Suites DFW Airport - Grapevine, an IHG Hotel. It’s fantastic to hear our team members went above and beyond to accommodate you. We’re glad the nearby dining options added convenience to your stay. We hope to welcome you back soon!
