Note fondée sur 909 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 févr. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
9 févr. 2024 par Manager, Gestion de l’hôtel
Hello Stephane,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We strive to provide a comfortable and enjoyable experience for all our guests and appreciate your valuable input. We encourage you to reach out to our management team directly to discuss your concerns in more detail. We hope to have the opportunity to welcome you back in the future and improve upon your previous experience.
par un voyageur
Publié le 10 oct. 2024 sur Hotels
The front desk personnel are amazing. The room was clean, comfortable and fully stocked.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Manager, Gestion de l’hôtel
Hello Leilani,We are pleased to hear that you found our front desk staff to be amazing and enjoyed your clean and comfortable room with all the necessary amenities. Your positive feedback is greatly appreciated, and we thank you for taking the time to share your experience with us.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Close walk to Las Colinas Biulevard if you plan to spend the day in the area. Burger and coffee places right next to the hotel. Good place to stay for one or two days.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Hello Antonio,We are pleased to hear that you found our location convenient for your plans in Las Colinas. It's great that you enjoyed the nearby dining options during your stay. Thank you for choosing to stay with us, we hope to welcome you back again soon.
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Rhonda,We are delighted to hear that you had a fantastic experience during your stay with us! We look forward to welcoming you back soon for another perfect stay.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Christian,We appreciate you staying with us and hope you had an enjoyable experience. If there are any concerns you would like to share, please don't hesitate to reach out to our team so we can address them accordingly. We look forward to welcoming you back in the future!
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello gus,We are delighted to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back in the future.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
The staff members were all polite, very professional, and helpful. The hotel cleaning staff were so good rooms were keot cleaned and corridors and facility stairways and elevator lounge were kept clean and smelling fresh I appreciate that and I felt safe and secure during my stay... I also enjoyed the indoor pool.
Thank you
Mrs. V.Williams
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Vanessa,We are pleased to hear that you had a positive experience with our staff and enjoyed our indoor pool. Your compliments about the cleanliness of our facilities are greatly appreciated. We strive to provide a safe and secure environment for all our guests. Your kind words are truly valued, thank you for choosing to stay with us.
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Caleb,We are thrilled to hear that you had a perfect experience during your stay with us! Please do not hesitate to let us know if there is anything we can assist you with in the future.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Manager, Gestion de l’hôtel
Hello Markus,We appreciate you choosing to stay with us! We hope you had a wonderful experience and look forward to welcoming you back soon.
par un voyageur
Great service, hotel needs an update
Publié le 24 sept. 2024 sur HotelsToilet was running every 15 seconds. Called for maintenance at 6pm, called again at 8pm because we were ready for bed and maintenance came right away and fixed it.
We had a box of chocolates tied to our door the next day with an apology, so that was nice.
We stay here every year, we LOVE Jackie, she is spectacular. So service is great, I would recommend people stay here especially if you have an event at the Convention Center, but the hotel needs an update, especially the beds.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Manager, Gestion de l’hôtel
Hello Elizabeth,We appreciate your loyalty and were glad to assist with the maintenance issue promptly. We value your feedback about the hotel's appearance and will share it with our team for consideration. It's wonderful to hear you had a positive experience with Jackie and enjoyed the convention center proximity. Thank you for recommending us!
