Note fondée sur 914 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 févr. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
9 févr. 2024 par Manager, Gestion de l’hôtel
Hello Stephane,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We strive to provide a comfortable and enjoyable experience for all our guests and appreciate your valuable input. We encourage you to reach out to our management team directly to discuss your concerns in more detail. We hope to have the opportunity to welcome you back in the future and improve upon your previous experience.
par un voyageur
Publié le 25 août 2024 sur Expedia
Great experience we will be back we celebrate our anniversary
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Troy,We are thrilled to hear that you had a great experience celebrating your anniversary with us! It's wonderful to know that you plan to return. Your feedback is truly appreciated. We look forward to welcoming you back for more special occasions in the future!
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Hello Alejandro,We are delighted to hear that you enjoyed your stay with us! Please don't hesitate to contact us if you have any further comments or suggestions. We look forward to welcoming you back in the future.
par un voyageur
Publié le 22 août 2024 sur Expedia
Very friendly and helpful staff
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Kelly,We are delighted to hear that our staff left a positive impression on you during your stay. Our team always strives to provide exceptional service to all our guests. If you have any further feedback or comments, please feel free to reach out to our management team. Thank you for choosing to stay with us.
par un voyageur de North Las Vegas
Publié le 16 août 2024 sur Expedia
At check-in the clerk had an attitude because we were tired from travel (no sleep) and he gave us the room furthest from the front-door and it was a handicap room with a weird bathroom. Long walk every time to and from. Also, they wanted to charge us $10 per day each for breakfast but I could have sworn before I booked it was included. I passed and just drank the free coffee which was cold a few times. I had the Do Not Disturb on my door and cleaning still came into the room. One day they knocked way too early too (8:30am), we were still sleeping and that's annoying. Bartender made us a drink which I suspect they are watering the bottles. I prefer the Hyatt or Hiltons but this Holiday Inn was our choice this time, never again.
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Jesse,We regret to hear about your check-in experience and the challenges you faced during your stay. We appreciate your feedback and will address these concerns with our team to ensure a smoother guest experience moving forward. Your comments have been duly noted for further improvements to our services.
par un voyageur
It was a great experience
Publié le 15 août 2024 sur HotelsThe staff was very helpful and the place was clean my bed was comfortable I really enjoyed my stay.
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Shelby,We are delighted to hear that you found our staff helpful, the hotel clean, and your bed comfortable during your stay with us. We appreciate your kind words and are thrilled to know you had an enjoyable experience. Thank you for choosing our hotel, and we hope to welcome you back again soon.
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Manuel,We appreciate you choosing to stay with us and hope you enjoyed your time at our hotel. If you have any concerns or suggestions, please don't hesitate to contact the hotel directly so we can address them and improve our services for future guests.
par un voyageur
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Vinutha, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Manager, Gestion de l’hôtel
Hello Ashley,We are thrilled to hear you had a perfect stay with us! Your satisfaction is our top priority, and we look forward to welcoming you back soon.
par un voyageur
Publié le 4 août 2024 sur Expedia
Everything from the price to the service
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Lester,We appreciate your feedback and will share it with our team for future improvements. Your satisfaction is important to us, and we hope to welcome you back in the future for a better experience.
