Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par J, Gestion de l’hôtel
Thank you for allowing us to host your most recent travel to our area. It was a pleasure serving you. We wish to welcome you back again so that our staff will get another opportunity to create an extremely satisfying experience.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Tons of crickets in hallways and our room, also inside near the exits. Cleanliness could’ve been better.
We also checked out a day early and they still charged us for the last night. 👎😡 said it was their policy.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par J, Gestion de l’hôtel
Thank you for taking the time to answer our survey. We apologize for the inconveniences you experienced during your stay. We wish to welcome you back so that our staff will get another opportunity to create a much better impression.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
I was overcharged for parking I called. They still have not corrected the problem.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par J, Gestion de l’hôtel
Thank you for taking the time to answer our survey. We will look into the over charges. Please accept our apologies. We wish to welcome you back very soon, so that we may have another opportunity to create a much better experience.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
I was charged for 3 nights of parking on a one night. I called. They still have not corrected the problem.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par J, Gestion de l’hôtel
Thank you for your response. Please accept our apologies for the inconveniences you experienced. I will look into your reservation. Thank you for staying with our hotel during your travels.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
I booked a handicap accessible room but the only thing accessible was ONE bar inside the tub which was helpful once in the tub but of no use to get in/out of tub. The ice maker didn't work and it took over an hour and two phone calls to get someone to come show me how to get the stove to work. I called your hotel before booking and was told I had to bring my own DVD player but the connection wires would be there. They were not, and that was the whole reason I had booked your more expensive hotel so I could watch movies all weekend. I was really unhappy with my stay. What was supposed to be a wonderful getaway weekend was less than mediocre.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par J, Gestion de l’hôtel
Thank you for allowing us to serve you. Please accept our apologies for not meeting your standards. We wish to welcome you back so that we have another opportunity to create a much better experience.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
very good!
Commentaires de Gestion de l’hôtel
4 oct. 2024 par J, Gestion de l’hôtel
Thank you so much for the wonderful feedback! It was a pleasure serving you. We look forward to hosting you again soon.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
The room was nice. Like the indoor pool very clean.
Front desk could have been a little more helpful about getting a cart for our luggage.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par J, Gestion de l’hôtel
Thank you so much for the wonderful feedback. We apologize for the inconvenience of the luggage cart. We hope to have another change to create an extremely satisfying experience on a future visit.
par un voyageur
Not what I booked!
Publié le 29 sept. 2024 sur HotelsCommentaires de Gestion de l’hôtel
21 oct. 2024 par J, Gestion de l’hôtel
Thank you for taking the time to answer our survey. We are sorry to see that you were not completely satisfied. We wish to welcome you back very soon so that we may have another opportunity to create an extremely satisfying experience.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Great place
Commentaires de Gestion de l’hôtel
23 sept. 2024 par J, Gestion de l’hôtel
Thank you so much for the wonderful response to our survey! We wish to welcome you back very soon!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par J, Gestion de l’hôtel
Thank you so much for the opportunity to serve you during your recent visit to our hotel. We wish to welcome you back very soon.
