Note fondée sur 918 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Propreté acceptable, lit confortable, très proche de l'aéroport avec service de navette. Pas de restaurant. Bon service.
Commentaires de Gestion de l’hôtel
1 mars 2024 par General Manager, Gestion de l’hôtel
Dear Dominic, Thank you for sharing your recent experience at Homewood Suites by Hilton Irving-DFW Airport. We are pleased to know you were delighted with our ideal location and convenient shuttle service. We are also glad that you liked the cleanliness of our property. However, we regret not meeting all of your expectations and have taken note of your additional comments as we are continually striving for ways to improve. It was a pleasure having you here, and we look forward to welcoming you again.Sincerely,Adrian Perez,General Manager
par un voyageur
Publié le 27 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par General Manager, Gestion de l’hôtel
Dear SUSAN, We appreciate you taking the time to leave your generous rating regarding your recent visit to Homewood Suites by Hilton Irving-DFW Airport. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sincerely,Shenna OwensGeneral Manager
par un voyageur
Publié le 23 août 2024 sur Expedia
Checking in was very enjoyable. The room was clean and very nice. The staff members very nice. My family really had a great time.
Commentaires de Gestion de l’hôtel
24 août 2024 par General Manager, Gestion de l’hôtel
Dear Gabriela, Thank you for the five-star rating. We are delighted to have exceeded the expectations of you and your family at Homewood Suites by Hilton Irving-DFW Airport. Rest assured, we are committed to providing the same level of excellent service on your next visit to our area.Sincerely,Shenna OwensGeneral Manager
par un voyageur
Publié le 20 août 2024 sur Expedia
Great hotel. Clean. And friendly.
Commentaires de Gestion de l’hôtel
21 août 2024 par General Manager, Gestion de l’hôtel
Dear Seth, It was a pleasure having you as our guest at Homewood Suites by Hilton Irving-DFW Airport, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team and hope you will revisit the next time you are in the area. Sincerely,Shenna OwensGeneral Manager
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par General Manager, Gestion de l’hôtel
Dear Jacqueline, Thank you for the wonderful rating for Homewood Suites by Hilton Irving-DFW Airport! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Sincerely,Shenna OwensGeneral Manager
par un voyageur
Bait and Switch
Publié le 16 août 2024 sur HotelsOwner had removed the ceiling fans from all of the rooms, even though the pictures show them. Very disappointed.
Commentaires de Gestion de l’hôtel
17 août 2024 par General Manager, Gestion de l’hôtel
Dear Guest, Thank you for reviewing our hotel. Please accept our apologies for your experience at our hotel. We aim to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will stay with us again so we can have an opportunity to provide you with a much better experience. It would be our pleasure to host you again.Sincerely,Shenna OwensGeneral Manager
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par General Manager, Gestion de l’hôtel
Dear Laura, We appreciate you taking the time to leave your generous rating regarding your recent visit to Homewood Suites by Hilton Irving-DFW Airport. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future.Sincerely,Shenna OwensGeneral Manager
par un voyageur
Publié le 10 août 2024 sur Expedia
I like the hotel
Commentaires de Gestion de l’hôtel
11 août 2024 par General Manager, Gestion de l’hôtel
Dear Fabiola, Thank you for the excellent rating and generous comments about your stay with us at Homewood Suites by Hilton Irving-DFW Airport. We strive to deliver exceptional accommodations and outstanding service to every guest, and we appreciate you noticing our efforts. We enjoyed having you and hope to remain your hotel of choice whenever you return to the city.Sincerely,Shenna OwensGeneral Manager
par un voyageur
Publié le 10 août 2024 sur Expedia
ホテル自体はきれいです。
6人で宿泊するには少しせまいですが、空港までは近いので、寝るだけなら特に困りません。
Commentaires de Gestion de l’hôtel
10 août 2024 par General Manager, Gestion de l’hôtel
Dear MEGUMI, Thank you for being our guest at Homewood Suites by Hilton Irving-DFW Airport. We're delighted to hear you loved our location close to the airport and appreciated our well-kept hotel. Our housekeeping team works diligently to ensure everything is spotless, and it means a lot to us that their hard work is recognized by our valued guests like you. However, we regret the concerns you had regarding the size of your room. Please know our front desk is always available and happy to help make your stay more comfortable. We utilize feedback like yours to improve our guest experience, and we appreciate you taking the time to leave your review. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Shenna OwensGeneral Manager
par un voyageur
Publié le 9 août 2024 sur Expedia
Absolutely amazing!
Commentaires de Gestion de l’hôtel
10 août 2024 par General Manager, Gestion de l’hôtel
Dear Logan, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Homewood Suites by Hilton Irving-DFW Airport.Sincerely,Shenna OwensGeneral Manager
