Note fondée sur 479 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
4,1 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Confortable
Publié le 15 sept. 2018 sur HotelsBel hôtel, bien situé près de tout. Propre et personnel sympatique. Déjeuner bien ordinaire mais pour le reste très bien.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
The room was old and dated. Needs remodeling. The area was suspect. I was actually worried about leaving my wife there alone.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par GM, Gestion de l’hôtel
Dear David,Thank you for taking the time to share your feedback regarding your recent stay at Homewood Suites by Hilton Dallas-Park Central Area. We regret to hear that your experience did not match your expectations due to the room decor and the surrounding area. Your comfort and safety are of utmost importance to us and we sincerely apologize if we fell short in ensuring that.We are currently in the process of planning updates to our facilities and your feedback will be integral in this process. While we cannot change the location of our hotel, we are committed to making our guests feel safe and secure at all times. We hope to have the opportunity to welcome you back in the future, so we can provide a better experience.Warm Regards,General ManagerHomewood Suites by Hilton Dallas-Park Central Area
par un voyageur de Corpus Christi
Publié le 26 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 oct. 2024 par GM, Gestion de l’hôtel
Dear Subilo,Thank you for taking the time to rate your stay at Homewood Suites by Hilton Dallas-Park Central Area. We're thrilled to see that you've given us a 5-star rating! Your satisfaction is our primary goal and we're delighted to know that we were able to provide an experience that met your expectations. Even though you didn't leave a written review, your rating speaks volumes about the quality of our services and facilities. Looking forward to welcoming you back the next time your travels bring you to Dallas.Warm Regards,General ManagerHomewood Suites by Hilton Dallas-Park Central Area
par un voyageur
Publié le 25 août 2024 sur Hotels
Upon check in there was no information given, the room was nice, but very warm even with the AC turned down. The pool was about 80 degrees and the pool room was around 90+. The breakfast was awful. Probably the worst part of the stay. Soggy wings, diced ham, and crazy that tastes like something other than gravy. Beds were comfortable though.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par GM, Gestion de l’hôtel
Dear David O,Thank you for taking the time to share your experience at Homewood Suites by Hilton Dallas-Park Central Area. We're delighted to hear that you found our rooms comfortable and to your liking, but also recognize that there were aspects of your stay that fell short of your expectations. We sincerely apologize for any inconvenience you may have experienced during your stay, particularly with regards to the room temperature and breakfast quality. We have taken note of your comments about the pool temperature and the quality of our breakfast, and we will definitely look into these areas for improvement. Thank you again for your feedback, and we hope to have an opportunity to better serve you in the future.Warm Regards,General ManagerHomewood Suites by Hilton Dallas-Park Central Area
par un voyageur
Publié le 16 août 2024 sur Expedia
Poorly maintained property
par un voyageur
Publié le 13 août 2024 sur Expedia
par un voyageur
Publié le 5 août 2024 sur Expedia
No air first night, didn't get room advertised. The reason for trio was a family bonding. We had to move from two bedrooms suite to two separate rooms because of the air. Water leaking from ceiling in ktcgen. No face towels. We didn't because continental so called breakfast was a joke. Was charged more than quoted.
par un voyageur
Publié le 4 août 2024 sur Expedia
Save your money. Do not book here
par un voyageur
Publié le 4 août 2024 sur Expedia
Dirty around the property inside damage ceiling on break room
par un voyageur
Publié le 1 août 2024 sur Hotels
