Ratings based on 881 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 17, 2024
Perfect location. Staff were very helpful and nice. The room was clean, the bed and pillows very comfortable. We did not have an opportunity to use the pool but it looked very clean and inviting. I would definitely recommend staying here if you’re looking for a nice place for a very reasonable rate in this area!
Comment from Hotel Management
Oct. 18, 2024 by GM, Hotel Management
Dear Theresa,Thank you for taking the time to share your delightful experience at La Quinta Inn & Suites by Wyndham Dallas - Addison Galleria. We're thrilled to hear that our prime location, dedicated staff, and clean, comfortable accommodations exceeded your expectations. Your kind words serve as a wonderful affirmation of the high standards we strive to maintain for our guests.We're also pleased to know that our pool area caught your eye, and we hope you will have the chance to enjoy it during your next visit. Your recommendation means a lot to us and reassures us that our efforts to provide a superb stay are being noticed. We look forward to welcoming you back for another pleasant and relaxing stay at our property. Warm Regards,General ManagerLa Quinta Inn & Suites by Wyndham Dallas - Addison Galleria
by A traveller
Posted Aug. 4, 2024 on Expedia
Comment from Hotel Management
Aug. 6, 2024 by GM, Hotel Management
Dear Zakky,Thank you so much for your 5-star rating! We are thrilled to know that you had a pleasant stay at La Quinta Inn & Suites by Wyndham Dallas - Addison Galleria. We are always here to provide you with a fantastic experience. Looking forward to welcoming you back soon!Warm Regards,Hotel Management
by A traveller
Posted Aug. 3, 2024 on Expedia
Change the toilet seat- stained
Add air in the bathroom to remove odor from pooping
Comment from Hotel Management
Aug. 5, 2024 by GM, Hotel Management
Dear Nora,Thank you for taking the time to share your feedback. We are sorry to hear about the inconveniences you experienced. We are already looking into your suggestions about the bathroom fixtures and ventilation. We strive to ensure our guests have a comfortable stay and your input helps us improve. We hope to have the opportunity to welcome you back in the future.Warm regards,Hotel Management
by A traveller
Posted Aug. 3, 2024 on Expedia
Nice place especially for the price. Online check in is easy and quick.
Comment from Hotel Management
Aug. 5, 2024 by GM, Hotel Management
Dear Krystel, Thank you for the wonderful review! We're thrilled to hear that you found our online check-in process easy and quick. It's great to know that you enjoyed your stay and found our hotel to be of good value. We appreciate your feedback and look forward to welcoming you back soon. Safe travels!Warm regards,Hotel Management
by A traveller
Posted Aug. 2, 2024 on Expedia
Love this place the best place in Addison Texas 5 Stars
Comment from Hotel Management
Aug. 3, 2024 by GM, Hotel Management
Dear Raul,We're thrilled to hear you've had a fantastic stay with us! Your kind words have truly made our day. We're proud to be your top choice in Addison, Texas, and look forward to welcoming you back for another 5-star experience. Thank you for your wonderful review. Warm regards,Hotel Management
by A traveller
Posted Aug. 2, 2024 on Expedia
great stay
Comment from Hotel Management
Aug. 3, 2024 by GM, Hotel Management
Dear Jose,Thank you for taking the time to share your positive experience at our hotel! We're thrilled to hear that you had a great stay with us. It's always our goal to provide excellent service and comfortable accommodations for our guests. We look forward to welcoming you back in the near future. Your satisfaction is our top priority!Warm regards,Hotel Management
by A traveller
Posted Jul. 28, 2024 on Expedia
Very pleased to stay in this property!! Excellent location
Comment from Hotel Management
Jul. 29, 2024 by GM, Hotel Management
Dear Jose, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated our excellent location. It's always our goal to provide an exceptional experience for our guests. We look forward to welcoming you back to our property in the near future. Your kind words are greatly appreciated!Warm regards,Hotel Management
by A traveller
Posted Jul. 28, 2024 on Expedia
Comment from Hotel Management
Aug. 19, 2024 by GM, Hotel Management
Dear Juan, We're sorry to see your 1-star rating. We strive to ensure every guest has a comfortable and enjoyable stay. If there was something specific that did not meet your expectations, please don't hesitate to share. Your feedback is valuable and will help us improve. We hope to have the opportunity to better serve you in the future. Warm Regards,Hotel Management
by A traveller
Posted Jul. 28, 2024 on Expedia
The staff and customer service was amazing!
Comment from Hotel Management
Jul. 29, 2024 by GM, Hotel Management
Dear Kilby,We're thrilled to hear that our staff and customer service exceeded your expectations! Your kind compliments validate our commitment to exceptional service. We're grateful for your 5-star review and look forward to welcoming you back to our hotel in the future. Thank you for choosing us.Warm regards,Hotel Management
by A traveller
Posted Jul. 28, 2024 on Expedia
1. No cleaning of your room unless you call for service or when you check out.
2. Breakfast is like serving homeless people. Juice was watered down.
3. 1st room had a smell with black mold in the bathroom, requested for a change which took hours.
4. Dinning room was not tidy, food on the chairs or table. You had to clean yourself.
5. Feels unsafe in the evening in the property.
Only good thing is- Lots of restaurants around the hotel.
Will never stay here again.
Comment from Hotel Management
Jul. 29, 2024 by GM, Hotel Management
Dear Richard A, We're truly sorry to hear about your experience and deeply regret that we did not meet your expectations. Your feedback is valuable and we're already addressing the issues you've highlighted with our housekeeping and dining teams. We hope to have an opportunity to better serve you in the future, ensuring a comfortable and enjoyable stay. Thank you for your feedback.Warm regards,Hotel Management
