Note fondée sur 941 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,4 Propreté de la chambre
3,1 Service et personnel
2,8 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Angel,We are thrilled to hear you had a wonderful experience at our hotel! We hope to welcome you back soon for another exceptional stay.
par un voyageur
under renovation.
Publié le 26 août 2024 sur HotelsUnder renovation. Paint chips, smell, ripped out walls. Just a slum.
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Jim, We're sorry to hear about your experience. Your feedback is valuable to us and will be shared with our team for further improvement of our facilities. We recommend contacting our management team directly to address any concerns you may have.
par un voyageur
Publié le 26 août 2024
The property is undergoing renovation, the hallways and lobby are unclean, with no attempt by motel or contractor to sweep or vacuum. The outside of the property had trash and debris around the building and in the parking lot, with no attempt to keep neat. We thought the room looked acceptable until we looked at the bottom of our feet, and they were black from dirt. The pool was not available, nor anyplace to sit for a very limited breakfast, with signs saying breakfast cannot be taken back to rooms. I was also charged $30.00 for arriving before 3pm to check in.
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Jeff, We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. We strive to provide a clean and comfortable environment for all our guests. We encourage you to reach out to our management team directly to discuss your concerns further and address any issues that may have arisen during your visit. Thank you for bringing this to our attention.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Valerie, We appreciate you choosing our hotel for your stay. Please do not hesitate to contact us directly with any feedback. We hope to welcome you back for an improved experience in the future.
par un voyageur
Publié le 25 août 2024 sur Hotels
the property is going through an update.the rooms where 80% complete, doors and trim, hadn't been repainted. the lobby and hallways were still pretty much under construction. It was a Saturday night so work was done for the week and it was quiet. The beds/furniture/bath were mostly need and clean. For a one night sleep it was fine.
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Robert, We appreciate your feedback on your recent stay with us. We are constantly working to improve our property to provide the best possible experience for our guests. Your comments will be shared with our team for further review. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
par un voyageur
Publié le 25 août 2024 sur Expedia
Very nice stay.
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Jamie,We are delighted to hear that you had a pleasant stay with us. Your positive feedback is truly appreciated. If you have any further comments or suggestions, feel free to reach out to our management team directly. Your satisfaction is our top priority.
par un voyageur
Publié le 23 août 2024 sur Hotels
Pool was unavailable & the gentleman didn’t even bother to apologize he got an attitude about the situation. Also down the hall there was a dog & all it did was bark didn’t let us sleep.
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Jasmin,We apologize for the inconveniences you experienced during your stay. We strive to provide a pleasant environment for all our guests and will address these concerns with the team. Your feedback is valuable to us in improving our services for future guests.
par un voyageur
Publié le 21 août 2024 sur Expedia
There was a bug in my room
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Patrick, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
par un voyageur
Publié le 20 août 2024 sur Expedia
Great stay.
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Jamie,We are pleased to hear that you had a great stay with us. Your feedback is highly appreciated. Please do not hesitate to reach out to our management team for any further assistance or feedback.
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Manager, Gestion de l’hôtel
Hello Blanca, We apologize for any shortcomings during your stay. Please feel free to contact us directly with any concerns you may have had. We value your feedback and hope to have the opportunity to make it right for you in the future.
