Note fondée sur 943 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,3 Propreté de la chambre
3,0 Service et personnel
2,6 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hôtel délabré
Publié le 6 déc. 2021 sur HotelsLa chambre était dans un état de délabrement avancé.
Commentaires de Gestion de l’hôtel
17 déc. 2021 par Manager, Gestion de l’hôtel
Thank you for sharing this honest review and feedback about our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
par un voyageur
Publié le 6 août 2024 sur Expedia
Been chill
Commentaires de Gestion de l’hôtel
8 août 2024 par Manager, Gestion de l’hôtel
Hello Damonique, Thank you for sharing your experience with us. We are glad to hear that you found the atmosphere relaxing during your stay at our hotel. Your feedback is valuable to us as we strive to create a peaceful environment for all our guests. We hope to welcome you back in the future for another relaxing stay.
par un voyageur
Publié le 6 août 2024 sur Expedia
Cool with me
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Damonique,Thank you for taking the time to share your feedback with us. We take all guest comments seriously and will share your experience with our team for future improvements. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced stay.
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Ricky, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
par un voyageur
Do not stay here. Health hazard.
Publié le 4 août 2024 sur HotelsThis place was aweful. I wouldnt give a star if that was an option. There was cockroaches in the bathroom. The bathroom light didnt work. The shower head was molded and black. The shower ceiling was swollen and full of mold. The smell of mold was so horriable. We couldnt stay due to health reasons. The mattresses were springs. No cusion just laying on springs. The night stand had horrible water damage and was swollen. We got a refund and left. Not to mention the traffic was so loud because the door has a horriable seal on it. U could see out side. And the ac kept turing off no matter the setting.
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Krista, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
The pool wasn't open
Commentaires de Gestion de l’hôtel
1 août 2024 par Manager, Gestion de l’hôtel
Hello LaTroya,We apologize for any inconvenience this may have caused you during your stay. Please feel free to reach out to our management team directly with any further feedback or concerns that you may have regarding your experience with us. Thank you for taking the time to share your feedback, and we hope to welcome you back in the future for an improved stay.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Se ve peligroso a los alrededores
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Manager, Gestion de l’hôtel
Hello JOSE,Lamentamos saber que experiment preocupaciones sobre la seguridad de la zona. Esperamos que su estancia en nuestro hotel haya sido agradable a pesar de esa percepcin. Para obtener informacin detallada sobre las medidas de seguridad en nuestra ubicacin, le recomendamos que se comunique con la administracin del hotel directamente. íEsperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro!
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Damonique,Thank you for choosing to stay with us! We are thrilled to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back in the future for another fantastic stay.
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Damonique,We are delighted to hear that you had a wonderful stay with us! If you have any further feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another fantastic experience!
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Manager, Gestion de l’hôtel
Hello Marcus,We are thrilled to hear you had a wonderful experience at our hotel. We look forward to welcoming you back soon for another exceptional stay!
