Note fondée sur 938 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,3 Propreté de la chambre
3,0 Service et personnel
2,6 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hôtel délabré
Publié le 6 déc. 2021 sur HotelsLa chambre était dans un état de délabrement avancé.
Commentaires de Gestion de l’hôtel
17 déc. 2021 par Manager, Gestion de l’hôtel
Thank you for sharing this honest review and feedback about our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
par un voyageur
Publié le 30 août 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Percy,We appreciate you taking the time to share your feedback with us. Please contact our management team directly to further discuss your experience during your stay. Thank you for choosing our hotel, and we hope to welcome you back in the future.
par un voyageur
Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Yorendy,We appreciate you taking the time to share your experience with us. Please feel free to reach out to us directly with any additional feedback you may have from your stay. We hope to have the opportunity to welcome you back and provide an even better experience next time.
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Laquisa,We're thrilled to hear you had such a fantastic experience during your stay with us! If you ever plan to visit us again, please don't hesitate to reach out so we can ensure your next visit is just as perfect.
par un voyageur
Publié le 28 août 2024 sur Expedia
Nothing was unique about this property. Water was leaking from the AC they moved us to another room and found roaches in the second room. Very uncomfortable.
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Hello Leticia, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
par un voyageur
Publié le 19 août 2024 sur Expedia
Una propiedad llena de cucarachas
Commentaires de Gestion de l’hôtel
21 août 2024 par Manager, Gestion de l’hôtel
Hello Jose, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
par un voyageur
Publié le 17 août 2024 sur Hotels
Clean cool room
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Nathan,We are pleased to hear that you found your room to be clean and cool during your stay. Our team works hard to maintain high cleanliness standards and ensure guest comfort. Should you have any further feedback or require assistance, please do not hesitate to reach out to our management team directly.
par un voyageur
Publié le 6 août 2024 sur Expedia
Been chill
Commentaires de Gestion de l’hôtel
8 août 2024 par Manager, Gestion de l’hôtel
Hello Damonique, Thank you for sharing your experience with us. We are glad to hear that you found the atmosphere relaxing during your stay at our hotel. Your feedback is valuable to us as we strive to create a peaceful environment for all our guests. We hope to welcome you back in the future for another relaxing stay.
par un voyageur
Publié le 6 août 2024 sur Expedia
Cool with me
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Damonique,Thank you for taking the time to share your feedback with us. We take all guest comments seriously and will share your experience with our team for future improvements. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced stay.
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Ricky, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
