Note fondée sur 703 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,4 Service et personnel
3,4 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Darrell,We are incredibly grateful for your generous ten-star rating! It’s wonderful to hear that you had such an exceptional experience during your stay. Your feedback inspires our team to maintain the highest standards of service and hospitality. Thank you for your kind words, and we eagerly await your return, ensuring your next visit is just as memorable!Sincerely, Hotel Manager
par un voyageur
Publié le 28 août 2024 sur Expedia
okay for a night
Commentaires de Gestion de l’hôtel
29 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Christian,Thank you for your feedback and for rating us 3 out of 5. We're glad to hear that your stay was okay for a night. However, we always aim for a higher standard and would love to know how we can improve your experience in the future. Your insights are important to us, and we appreciate you taking the time to share them. We hope to welcome you back for a more enjoyable stay!Sincerely, Hotel Manager
par un voyageur
Publié le 28 août 2024 sur Expedia
My stay was great I had no problems whatsoever,clean room .And the customer service is excellent,even the housekeeping lady's were great with me. Would I recommend any one else,yes I would.!!!!
Commentaires de Gestion de l’hôtel
29 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jettie,Thank you for your fantastic feedback! We’re thrilled to hear that you had a great stay with us and that everything met your expectations, from the cleanliness of your room to the excellent customer service provided by our team. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back for another wonderful experience in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 27 août 2024 sur Expedia
Staff was very courteous and helpful
Commentaires de Gestion de l’hôtel
28 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jettie,Thank you for your wonderful feedback! We’re thrilled to hear that our staff was courteous and helpful during your stay. Providing exceptional service is our priority, and your kind words motivate us to continue our efforts. We look forward to welcoming you back for another great experience!Sincerely, Hotel Manager
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Marcus,Thank you for your feedback and for staying with us. We are sorry to hear that you were not happy with your stay and that you gave us a low rating. We apologize for any inconvenience or disappointment you may have experienced during your stay. We would like to know more about what went wrong and how we can improve our service and facilities. We value your business and we hope you will give us another chance to provide you with a better stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Natasha N,Thank you so much for your incredible 10/10 rating! We are absolutely delighted to hear that you had such a fantastic experience with us. Your positive feedback inspires our team to keep striving for excellence in all that we do. We truly appreciate your support and look forward to welcoming you back for another amazing stay!Sincerely, Hotel Manager
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Darrell,Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that from check-in to departure, you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Daniel,Thank you for your 4 out of 10 rating. We're sorry to hear that your experience did not meet your expectations. If you could share more details about the issues you encountered, it would help us improve our services. We value your feedback and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager
par un voyageur de Dallas
Publié le 17 août 2024 sur Expedia
Ive stayed here a number of times. This last time there were a few roaches in the room. Not cool.
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jeremiah,Thank you for your feedback regarding your recent stay. We sincerely apologize for the issue as mentioned. This is certainly not the experience we want for our guests, and we take such matters very seriously. We will be addressing this issue with our pest control team to investigate and ensure that our motel remains a clean and comfortable environment for everyone. Your loyalty as a returning guest is greatly appreciated, and we hope to regain your trust on your next visit.Sincerely, Hotel Manager
par un voyageur
I shall return
Publié le 16 août 2024 sur HotelsMy stay was amazing i wish i didn't have to leave but i didn't have anymore funds to have an extended stay but can't wait to return.
Commentaires de Gestion de l’hôtel
17 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kendall,Thank you for your wonderful feedback! We're so pleased to hear that your stay was amazing and that you wished you could stay longer. It truly means a lot to us when guests enjoy their time with us. We completely understand that budget constraints can affect travel plans, but we're excited to hear that you're looking forward to returning! We can't wait to welcome you back and make your next stay just as memorable.Sincerely, Hotel Manager
