Note fondée sur 720 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,4 Service et personnel
3,4 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Elaina,Thank you for your feedback. We're sorry to hear that your experience was so disappointing. Your comments are important to us, and we would like to understand more about what went wrong during your stay. If you could share any specific issues you encountered, it would greatly assist us in making necessary improvements. We hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Rikeda,Thank you for your feedback and for staying with us. We are sorry to hear that you were not happy with your stay and that you gave us a low rating. We apologize for any inconvenience or disappointment you may have experienced during your stay. We would like to know more about what went wrong and how we can improve our service and facilities. We value your business and we hope you will give us another chance to provide you with a better stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Roshekia,Thank you for your feedback and for staying with us. We are sorry to hear that you were not happy with your stay and that you gave us a low rating. We apologize for any inconvenience or disappointment you may have experienced during your stay. We would like to know more about what went wrong and how we can improve our service and facilities. We value your business and we hope you will give us another chance to provide you with a better stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Alain,We sincerely apologize for your experience and thank you for your 1/5 rating. Your feedback is crucial for us to improve. We strive to provide a welcoming and enjoyable environment, and it’s clear we fell short during your visit. Please share any specific issues you encountered so we can address them directly. We hope to have the opportunity to make it right in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Natasha N,Thank you for your perfect 10/10 score! We’re so happy you enjoyed your time with us and that our hospitality left a positive impression. Our team is thrilled by your feedback and can’t wait to welcome you back on your next visit. Here’s to more amazing stays in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Sharon,Thank you for the perfect rating!Lilith#Team6
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Tateonna,Thank you for the perfect rating!Lilith#Team6
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Natasha N,Thank you immensely for granting us a perfect 10 out of 10 rating! Your review fills us with immense joy and gratitude. We're thrilled to learn that your experience with us surpassed all expectations, and every aspect of your stay was exceptional. Providing flawless experiences for our guests is our ultimate goal, and your satisfaction is incredibly rewarding for us. Your feedback motivates our team to maintain the highest standards in hospitality and continue delivering top-notch service. We're truly honored to have positively contributed to your travel experience. Should your travels bring you back to our area, we would be absolutely delighted to welcome you once again and ensure that your next stay is just as perfect, if not more so!Sincerely, Hotel Manager
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Tateonna,Wow, thank you for the incredible 10-star review! We are so pleased to hear that your stay was fantastic. It’s wonderful to know that our efforts in providing excellent service and comfortable accommodations did not go unnoticed. Your feedback motivates us to continue delivering exceptional experiences for all our guests. We eagerly await your return for another unforgettable stay.Sincerely, Hotel Manager
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Natasha N,Thank you so much for your kind words! We’re thrilled to hear you enjoyed your stay with us. Our team works hard to ensure every guest has a memorable experience, and your feedback reassures us that we’re on the right track. We hope you’ll consider staying with us again on your next visit. Safe travels, and we look forward to welcoming you back soon!Sincerely, Hotel Manager
