Note fondée sur 626 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,1 Service et personnel
2,7 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Natalia, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6
par un voyageur
Publié le 2 août 2024 sur Hotels
I always check for cleanliness when I arrive at a motel room. I immediately found a used bloody syringe in the bed, I went to the front desk and left immediately.
Commentaires de Gestion de l’hôtel
7 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler,We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused.Maz K.#Team6
par un voyageur
Publié le 1 août 2024 sur Hotels
par un voyageur
Do not recommend
Publié le 27 juill. 2024 sur HotelsTo start the front desk guy hardly said 10 words to me. The bed was definitely old. Half was nothing but springs while the other half was hard and lumpy. The a/c grate was moldy and rusted. The bathroom smelt bad, i had to plug the tub drain to make the smell stop. I will not stay again. The price was low, but now i see why.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kyle, We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations.We would like to better understand the specifics of what transpired and how we can make amends. Please contact us so that we can address your concerns promptly.Once again, we apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers.Thank you for your understanding.Natalie #Team6
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Daryl, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6
par un voyageur
So far, the worst motel six I have stayed at.
Publié le 22 juill. 2024 sur HotelsI was a late check-in the room that they put it to was not ready. The room that they gave me I didn’t think much of it when I checked into it until I started to get stuffy and was kinda having a hard time breathing. When that happens, one of my allergies flares up, which I’m allergic to mold. I look around the room the very top of the ceiling I see mold not a little bit mold, but a lot of mold I went and told the person at the desk that there is mold of course he didn’t believe me so I had to walk him to the room and show him And I told him I’m allergic to mold. I end up switching rooms on the way to exchange Key cards I happen to see roaches crawling on the wall. I have stayed at this hotel before, but it has gotten worse since then my honest opinion this motel needs to be shut down remodeled and do something about the smells, and Hire exterminator on a regular basis
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Mary,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6
par un voyageur
Publié le 17 juill. 2024 sur Expedia
The hotel is under construction.my room had a heater of some sort with a door that did not shut and the vent that blew into the room. There was a portable air conditioner. Very muggy room
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Joseph,We really appreciate you taking the time to leave a review and couldn’t be sorrier for the inconvenience our renovations caused during your stay. We take a lot of pride in keeping our properties up to date so every guest experience is a good one, and hope that next time, your stay is more enjoyable and welcoming. Lilith#Team6
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Bed was not it’s moving 😧
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Mohammed, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again. Natalie #Team6
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi John,Thank you for positively rating your stay!Lilith#Team6
par un voyageur
Publié le 10 juill. 2024 sur Expedia
It was okay but the room was dirty and the shower had hair and dirt before me and my boyfriend showered. They didn’t have extra pillows and the roof was falling in. Never again
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Zachary, We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations.We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay.Once again, we extend our sincerest apologies for any inconvenience caused.Natalie #team6
