Note fondée sur 904 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Kyndal F. , Gestion de l’hôtel
Thank you for your honest feedback! Looking forward to welcoming you back in the future.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Jeremy, Gestion de l’hôtel
Thank you for your feedback! We hope to see you again!
par un voyageur
Publié le 18 août 2024 sur Expedia
I love the lake view from balcony
Commentaires de Gestion de l’hôtel
19 août 2024 par Jeremy, Gestion de l’hôtel
Thank you for your feedback!
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Jeremy, Gestion de l’hôtel
Thank you for your feedback! We hope to see you again soon!
par un voyageur
Publié le 17 août 2024 sur Hotels
The room was spacious and extremely clean! The chairs and couch was very uncomfortable. The pillows were like too flat. Both tv’s were top notch! Easy access to the ice machine. All of the staff were very courteous and nice !! The guys at the valet were outstanding!
Commentaires de Gestion de l’hôtel
18 août 2024 par Jeremy, Gestion de l’hôtel
Thank you for your feedback! We hope to see you back soon!
par un voyageur
Wanna Get Away Stay-cation Spot
Publié le 17 août 2024 sur HotelsOur stay-cation was worth the trip. The Omni Hotel and Resort did not disappoint and the reviews we read were honest and true and we are glad that we took the opportunity to get away for the weekend. We definitely will be back especially to check out the newly renovated rooms. All staff members we came in contact with were pleasant and the atmosphere was as it you were at a resort from out of town. Who knew you could get peace of mind and wonderful scenery 45 mins away from home. No hussle and bussle as if you were on an island itself. Everything we needed was simply in walking distance or on the premises. Events took place and that was in walking distance. Resturants on premises and walking distance. Outdoor swimming pool, pool side bar, spacious patio area, river walk view and trail. Apt homes next door and the residents were friendly. Resort vibe vs. Hotel vibe. Thank you Omni. Oh and Mokara the Spa facility was awesome we enjoyed our couple massage. Our bodies are still thanking us. If you wanna get away I definitely recommend Omni Hotel and Resort in Las Colinas. Stay-cation or out of state as a couple we will be back to get away. LOL
Commentaires de Gestion de l’hôtel
18 août 2024 par Jeremy, Gestion de l’hôtel
Thank you for your feedback! We hope to see you back soon!
par un voyageur
Publié le 17 août 2024 sur Expedia
great property. large rooms. lost of dining options nearby. Cute pool bar.
Commentaires de Gestion de l’hôtel
17 août 2024 par Jeremy, Gestion de l’hôtel
Thank you for your feedback. We hope to see you again!
par un voyageur
Omni hotels are always great
Publié le 16 août 2024 sur HotelsWe love staying at an Omni hotel as we always know we will get exceptional service and accommodations.
Commentaires de Gestion de l’hôtel
17 août 2024 par Brittany, Gestion de l’hôtel
Thank you so much for staying with us! We hope to see you again soon.
par un voyageur
Elevator broke down
Publié le 13 août 2024 sur HotelsThe stay was okay. The elevator broke down with me in it on the 22nd floor and I was stuck in there for approximately 10 minutes. The jerk from it stopping jammed my knee and made me think I would soon be falling to my death. The help button in the elevator was not working either, so I had to call the front desk to let them know I was stuck and the help button malfunctioned. They told me at the front desk they would take a night off my bill; I have not seen that. Other than that it is a fairly nice hotel and the people were good.
Commentaires de Gestion de l’hôtel
13 août 2024 par Kyndal F. , Gestion de l’hôtel
Good afternoon, Brian! Thank you for bringing this issue to our attention. I sincerely apologize for the inconvenience this has caused you. Our engineering team has been made aware of the elevator issues and this issue has since been resolved.A refund of one night has been processed. If you have any questions or concerns about your refund, please reach out to Expedia. Once again, I apologize that we missed our mark during your most recent visit with us and we hope that you decide to come back and visit us in the near future.
par un voyageur
Publié le 11 août 2024 sur Hotels
Upon arrival we were greeted and checked in with a surprise of a upgraded room!! Our whole stay was very welcoming and for sure relaxing!! Will definitely be back!!
Commentaires de Gestion de l’hôtel
12 août 2024 par Jeremy, Gestion de l’hôtel
Thank you for your feedback! We hope to see you again soon!
