Note fondée sur 647 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,5 Service et personnel
3,6 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 nov. 2024
We had several people knock on our door in the late evening and early night. We ended up leaving the hotel and stayed somewhere else, as it did not feel safe.
Commentaires de Gestion de l’hôtel
12 nov. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Erika! We sincerely apologize for the unsettling experience you had during your stay. Your safety and comfort are of the utmost importance, and we're disappointed to hear that this was not reflected in your visit. We are addressing this concern with our team to ensure that guests feel safe and secure at all times. Thank you for sharing your feedback, and we hope you'll give us another chance in the future to provide the safe, welcoming environment you deserve.
par un voyageur
Publié le 1 oct. 2024
Nothing
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Sylvester! Thank you for taking the time to share your feedback, even though it seems we fell short during your stay. We genuinely value all guest input, as it helps us identify areas for improvement. If you have any specific concerns you'd like to share, we would appreciate the opportunity to learn more. We hope to provide you with a better experience in the future.
par un voyageur
Publié le 22 août 2024
Great
Commentaires de Gestion de l’hôtel
29 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Levi! Thank you for your great review! We’re glad to hear that you had a wonderful stay. We look forward to welcoming you back to Quality Inn at Arlington Highlands in Texas for another fantastic experience soon!
par un voyageur de Lompoc
Publié le 15 août 2024 sur Expedia
I've stayed at several Quality Inns before. This one is rundown. Felt more like a 1 star motel. Furnishings need an upgrade, carpet needs to be replaced. Breakfast is very minimal. We would not stay there again.
Commentaires de Gestion de l’hôtel
19 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Susan! We appreciate you taking the time to share your feedback. It’s disheartening to hear that this location did not meet the standards you’ve come to expect from Quality Inns. We regret that the condition of the furnishings and carpet, as well as the breakfast options, fell short of your expectations. Your comments will be shared with the management team to address these issues and work towards improving the overall experience. Thank you for bringing this to our attention.
par un voyageur
Publié le 7 août 2024 sur Expedia
Not bad
Commentaires de Gestion de l’hôtel
8 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Rashid! Thank you for sharing your feedback. We’re glad to hear that your experience was not bad. If you have any specific suggestions for how we could make your stay even better in the future, please let us know.
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Javier! Thank you for the perfect 10 out of 10 rating! We’re thrilled to hear that your stay at Quality Inn at Arlington Highlands in Texas was exceptional. Our team strives to provide top-notch service and create memorable experiences, and it’s fantastic to know we succeeded. We look forward to welcoming you back!
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Takeisha! We greatly appreciate your perfect rating! It’s wonderful to know you enjoyed every aspect of your stay at Quality Inn at Arlington Highlands in Texas. We strive to create memorable experiences for our guests, and your feedback confirms we’re on the right track. Thank you for your support, and we hope to see you again soon!
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Thank you for this stay
Commentaires de Gestion de l’hôtel
1 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Destiny! Thank you for your review! We're glad to hear that you appreciated your stay with us. We look forward to welcoming you back to Quality Inn at Arlington Highlands for another enjoyable visit soon!
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Kevin! Thank you for the 5 out of 5 rating! We’re thrilled to hear that your stay at Quality Inn at Arlington Highlands in Texas was exceptional. Our team works hard to ensure every guest has a memorable experience, and your positive feedback is greatly appreciated. We look forward to welcoming you back soon!
par un voyageur de Andrews
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Teresa! Thank you for your feedback. We’re glad to hear there were aspects of your stay you enjoyed. We apologize for any areas that did not meet your expectations. Your comments will help us improve, and we look forward to the opportunity to offer you a better experience next time.
